Have been a customer of Heyland & Whittle for a few years now after discovering them at a craft fair. Absolutely beautiful products which have always been gratefully received when giving as presents.... See more
Company replied
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Have been a customer of Heyland & Whittle for a few years now after discovering them at a craft fair. Absolutely beautiful products which have always been gratefully received when giving as presents.... See more
Company replied
Great service and great products, lovely soap and delicious room scents. I bought the uncut soap to use in my holiday rental in an effort to reduce packaging and plastic. I am now able to give eve... See more
Company replied
Absolutely adore this range of diffusers that offer alternatives to the plethora of heavy floral or musky smells! My favorite is the clemantine & prosecco, but the grapefruit green tea and citrus & l... See more
Company replied
Gorgeous products. The lavender reed diffuser smells absolutely divine & unlike other diffusers I’ve used, you can actually smell it when you walk into the room. My order arrived quickly too.... See more
Company replied
Since setting up our family run business in a barn on a farm in Surrey back in 2003, we have taken our customers on a fragrant journey of discovery. We believe that nature knows best and understand that what we do - including in our soaps and home fragrances - is as important as what we don’t do! This has been and continues to be our guide. First and foremost, we all love flowers and herbs! Our gloriously fragrant Heyland & Whittle artisan soaps and home fragrances are inspired by the many scents found in nature. Bring the outside in, whatever the season, and fill your homes with your favourite aromas. Uplifting, energising, relaxing, comforting – the choice is yours and we can help you to find your favourites. We know you want to shop with confidence. Our 100% natural body and bath products are made the traditional way. Our handmade soaps are made with natural ingredients - such as olive oil, essential oils, herbs, spices and pure colourants, like madder root and turmeric. We've taken great care to exclude 'nasties' such as parabens and sulphates. And so this means that every skin type and sensitivity is cared for. We also know that you are looking to shop more sustainably for the good of the planet as well as friends and families. To this end our new Eco Collection of reed diffusers, hand-poured candles and Palm Oil-Free soaps set high standards in eco-friendly design with recycled glass, 100% recycled card and 100% recyclable packaging. These are the same standards that we set ourselves as a business. We hope that our care makes shopping with a clear conscience a given. Gifting is never easy – finding that perfect present for a birthday, a love token or a thoughtful thank you. We hope our gift guide, packed with gorgeous gifts, will ease your gifting challenges for those very important people. And our seamless door to door delivery options will certainly make your life easier. We can even pop in a card with a special message for you. Thank you for joining our community and the journey we're on together, and we hope to see more of you. Do get in touch with your thoughts and ideas – we always love hearing from you. The Heyland & Whittle Team
1 Crompton Way, RH10 9QR, Crawley, United Kingdom
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Frosted Wreath is my absolute favourite fragrance, just purchased a gift set for 50% off so very happy! Just one puff of the room spray and the fragrance lasts ages.

Reply from Heyland & Whittle Ltd
Excellent products, couldn’t ask for better. Very quick delivery, highly recommended

Reply from Heyland & Whittle Ltd
Excellent quick and reliable service as usual. One bottle had leaked a little so I was greeted with the most gorgeous aroma as I opened the box!

Reply from Heyland & Whittle Ltd
Excellent quality and value. And they are made in the UK which is even better.

Reply from Heyland & Whittle Ltd
Good service. Prompt delivery, well packaged, correct items enclosed. Items as described on the website.

Reply from Heyland & Whittle Ltd
Absolutely adore this range of diffusers that offer alternatives to the plethora of heavy floral or musky smells! My favorite is the clemantine & prosecco, but the grapefruit green tea and citrus & lavender are also great. The diffusers also seem to last a lot longer than some brands.

Reply from Heyland & Whittle Ltd
We have been using the Organic Soaps for a couple of years now, they are fine for our skin, smell gorgeous and last a good time.

Reply from Heyland & Whittle Ltd
Ordered via website which was easy to find what I wanted - several refills for my defuser. Items delivered super quick, within 24 hours.

Reply from Heyland & Whittle Ltd
The best scent imaginable for a reed diffuser. Worth the money. Well packaged, shipped quickly.

Reply from Heyland & Whittle Ltd
I was disappointed that the ribbon I ordered arrived in a paper bag loose! On the website it is shown on a reel! It is not easy to dispense/use!
The rest of the order was as good as usual. Otherwise it would be 5 stars.

Reply from Heyland & Whittle Ltd
I was so pleased with a Christmas present - I ordered & was doubly thrilled. Thank you.

Reply from Heyland & Whittle Ltd
Items were dispatched quickly and very well packed. I was delighted with my items. They were beautifully presented and smell Devine.

Reply from Heyland & Whittle Ltd

Reply from Heyland & Whittle Ltd
Love your products, your soap is marvellous. Delivery reliable and fast.
Diana

Reply from Heyland & Whittle Ltd

Reply from Heyland & Whittle Ltd
High quality products delivered with care - thank you

Reply from Heyland & Whittle Ltd
Olive and fig candles and diffuser - my favourite ever Heyland & Whittle scent. It’s heavenly.

Reply from Heyland & Whittle Ltd
Love the candles .My favourite is Nordic Pine .Always good products and easy to order

Reply from Heyland & Whittle Ltd
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