Have been a customer of Heyland & Whittle for a few years now after discovering them at a craft fair. Absolutely beautiful products which have always been gratefully received when giving as presents.... See more
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Great service and great products, lovely soap and delicious room scents. I bought the uncut soap to use in my holiday rental in an effort to reduce packaging and plastic. I am now able to give eve... See more
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Absolutely adore this range of diffusers that offer alternatives to the plethora of heavy floral or musky smells! My favorite is the clemantine & prosecco, but the grapefruit green tea and citrus & l... See more
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Gorgeous products. The lavender reed diffuser smells absolutely divine & unlike other diffusers I’ve used, you can actually smell it when you walk into the room. My order arrived quickly too.... See more
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Company details
Written by the company
Since setting up our family run business in a barn on a farm in Surrey back in 2003, we have taken our customers on a fragrant journey of discovery. We believe that nature knows best and understand that what we do - including in our soaps and home fragrances - is as important as what we don’t do! This has been and continues to be our guide. First and foremost, we all love flowers and herbs! Our gloriously fragrant Heyland & Whittle artisan soaps and home fragrances are inspired by the many scents found in nature. Bring the outside in, whatever the season, and fill your homes with your favourite aromas. Uplifting, energising, relaxing, comforting – the choice is yours and we can help you to find your favourites. We know you want to shop with confidence. Our 100% natural body and bath products are made the traditional way. Our handmade soaps are made with natural ingredients - such as olive oil, essential oils, herbs, spices and pure colourants, like madder root and turmeric. We've taken great care to exclude 'nasties' such as parabens and sulphates. And so this means that every skin type and sensitivity is cared for. We also know that you are looking to shop more sustainably for the good of the planet as well as friends and families. To this end our new Eco Collection of reed diffusers, hand-poured candles and Palm Oil-Free soaps set high standards in eco-friendly design with recycled glass, 100% recycled card and 100% recyclable packaging. These are the same standards that we set ourselves as a business. We hope that our care makes shopping with a clear conscience a given. Gifting is never easy – finding that perfect present for a birthday, a love token or a thoughtful thank you. We hope our gift guide, packed with gorgeous gifts, will ease your gifting challenges for those very important people. And our seamless door to door delivery options will certainly make your life easier. We can even pop in a card with a special message for you. Thank you for joining our community and the journey we're on together, and we hope to see more of you. Do get in touch with your thoughts and ideas – we always love hearing from you. The Heyland & Whittle Team
Contact info
1 Crompton Way, RH10 9QR, Crawley, United Kingdom
- 01293 525825
- customerservices@heylandandwhittle.co.uk
- www.heylandandwhittle.co.uk
4.8
Excellent
772 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Lovely products and excellent customer…
Lovely products and excellent customer service
December 7, 2021
Reply from Heyland & Whittle Ltd
Thank you for the great feedback Pauline, we really appreciate it. Enjoy your products.
Best wishes
Sharon
Fast effficient purchase and delivery
Fast effficient purchase and delivery. Product just what I wanted - would recommend.
December 6, 2021
Reply from Heyland & Whittle Ltd
Thank you for your great feedback David, we appreciate you taking the time to do so.
Enjoy your day.
Best wishes
Sharon
Wonderful British Company offering…
Wonderful British Company offering artisan bodycare products and wonderful fragrances.
December 6, 2021
Reply from Heyland & Whittle Ltd
Thank you for your lovely feedback Lynn we really appreciate your custom.
Best wishes
Sharon
Not cheap but well worth the money.
This products keeps its fragrance for a long time and is not over perfumed with oud, just a lovely smell that fills the room. Lovely. Will buy again.
December 1, 2021
Reply from Heyland & Whittle Ltd
Hi Elaine, Thank you for taking the time to leave us great feedback. We all agree the smells are amazing. Take care
Best wishes
Sharon
Beautifully presented soaps
I really I filled myself this qi yet and bought a range of soaps - some old favourites but also some new ones to try.
Always beautifully presented, the boxed soaps make lovely presents. I opt for the tissue wrapped soaps for me where possible as this reduces the price and the recycling. A good move on the company's part.
My only criticism is that the vegan soaps can be a little slimy when first used.
December 1, 2021
Reply from Heyland & Whittle Ltd
Thank you for taking the time to leave us feedback. Its great to have the option if you do not need a box, it all helps towards sustainability. Enjoy your products.
Take care.
Best wishes
Sharon
Beautiful soap
Beautiful soap which arrived very quickly after my order. A real treat to shower with this.
November 30, 2021
Reply from Heyland & Whittle Ltd
HI Ann, We are so please to hear you have found your favorite soap. Thank you for the lovely feedback.
Best wishes
Sharon
Love the charcoal soap
All the soaps smell beautiful and are well presented with no plastic. The charcoal soap is the best! Can’t get enough of it!
November 26, 2021
Reply from Heyland & Whittle Ltd
Thank you for your great feedback Jac, i agree they are all so good but glad you have discovered your favorite. Enjoy!
Best wishes
Sharon
Amazing smelling soap and super super…
Amazing smelling soap and super super quick delivery.
November 26, 2021
Reply from Heyland & Whittle Ltd
We totally agree with you Thomas, we all love them too.
Enjoy!
Best wishes
Sharon
Had everything I required
Had everything I required. All safely delivered in the correct time frame. Lovely assortment and delighted with them all. Thank you.
November 17, 2021
Reply from Heyland & Whittle Ltd
Thank you for your lovely feedback Anne, we Love our happy customers. Enjoy!
Best wishes
Sharon
Always a joy to receive a Heyland and…
Always a joy to receive a Heyland and Whittle order. Beautifully wrapped and delivered efficiently
November 16, 2021
Reply from Heyland & Whittle Ltd
Thank you for your great feedback Alex, we really appreciate it.
Best wishes
Sharon
I saw this company at Chelsea flower…
I saw this company at Chelsea flower show this year. I bought some products which I was very happy with. I was given a 20% off my next purchase voucher. When I went on line to use this, I hadn't realised that you are trade and the vat gets put on at the end of shopping. Not impressed. So my 20% off wasn't really. The products though are of good quality.
November 16, 2021
Reply from Heyland & Whittle Ltd
Hiya Sara thank you for your feedback- we don't add the VAT after the transaction, it is all built into our retail prices. I have checked out the order you placed and 20% has been correctly calculated from the gross figure but I think what is confusing is that we show you the Vat calculation which I think maybe the misleading bit. I hope I have reassured you that the 20% is really a true 20% discount and many thanks for shopping with us and your kind comments about the quality of our products. See you at Chelsea in May maybe? Kind Regards Ursula
Lovely Soap and Soap Dish
Arrived quickly. Well packed and lovely product. Would definitely use again. Thank you.
November 15, 2021
Reply from Heyland & Whittle Ltd
Hi Leigh, Thank you for taking the time to leave us great feedback. Enjoy your products.
Have a great day
Best wishes
Sharon
At last - palm oil free!
I'm so glad that the best soap for my dry sensitive skin is now palm oil free. I'd seen a few others claiming their palm free credentials and for my principles I didn't want to buy soap with palm oil again - but that meant no Queen of the Nile...
So, thank you for getting rid of the palm oil, and it's still lovely for my skin. Shame the name has changed, though: it sounds a lot more prosaic now.
November 11, 2021
Reply from Heyland & Whittle Ltd
Thank you for leaving us great feedback Kham. This is exactly the same product as before just renamed and Palm oil free, which is a win win for all that love it. So great to hear it is helping to soothe your skin.
Best wishes
Sharon
I ordered Heyland And Whittle items on…
I ordered Heyland And Whittle items on line for the first time. They were delivered promptly, the packaging was very good. Items were not damaged. In the past I have always purchased Items from Burghley Horse Trials and hope that Heyland and Whittle are at this event in 2022.
November 11, 2021
Reply from Heyland & Whittle Ltd
HI Angela,
Thank you for taking the time to leave us a lovely review. We are hoping to be back at Burghley next year and we hope to see you there. Enjoy your products.
Best wishes
Sharon
Very pleased with the products
Very pleased with the products, I have used before. Delivered promptly
November 10, 2021
Reply from Heyland & Whittle Ltd
Hi Josephine, Thank you for taking the time to leave us great feedback, we love a happy customer.
Take care
Best wishes
Sharon
Beautifully presented
Beautifully presented , and a free gift too. Smells divine . Worth every penny.
November 1, 2021
Reply from Heyland & Whittle Ltd
HI Lisa,
Glad you are happy with your products, we all love a free gift.
Your feedback is really appreciated.
Take care
Best wishes
Sharon
Beautiful fragrance and efficient…
Beautiful fragrance and efficient service delivery for a friends special birthday. Gift sets are beautifully presented.
November 1, 2021
Reply from Heyland & Whittle Ltd
HI Linda,
Thank you for your lovely feedback, I hope your friend loved her gift.
Take care
Best wishes
Sharon
Spoil yourself
The soaps are lovely and smell gorgeous, delivered very quickly, give yourself a treat and buy some,
November 1, 2021
Reply from Heyland & Whittle Ltd
Thank you for your great feedback Margaret we really appreciate you taking the time to do so. Enjoy your goodies.
Take care
Best wishes
Sharon
Having posted a negative review on the…
Having posted a negative review on the 16th of October regarding a candle a friend had bought for me. I was contacted by Sharon at HeylandandWhittle who offered to replace the item without any fuss… on the strength of how this was dealt with I will certainly continue to shop with this company.
October 29, 2021
Unprompted review
Reply from Heyland & Whittle Ltd
Hi Pam, Thank you so much for changing your review, we are always happy to help as we love our happy customers. Sad ones upset us too. Enjoy your candles.
Take care
Best wishes
Sharon
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