Great company Fast reliable service Amanda one of the delivery drivers goes above and beyond absolute credit to the company
Location
Switch locationUnit 8, Valley court, Sanderson way, CW10 0GF Middlewich, Cheshire, GB
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See what reviewers are saying
Outstanding company had a bad year with customers not paying and my mental health Totally understand my situation couldn’t ask for a more understanding company in a hard situation I spoke with Ma... See more
Company replied
Great company but we don’t like how an individual invoice is raised for each item. Would prefer one daily invoice when we have made either one or five purchases. Otherwise great
Company replied
Used the guys at Middlewich a few times to buy parts for my wife’s DAF horsebox and they have always been really helpful and much cheaper than the prices I’ve been quoted from DAF. I will definitely b... See more
Company replied
Company details
Written by the company
HGV Direct Ltd was incorporated in October 1984 and we are now in our 40th successful year running. From a family run business, we have grown to become a national supplier and distributor of truck parts and provide reliable solutions to the commercial vehicle industry. We have experience assisting customers with different needs and requirements, so whether you own a small 7.5 tonne vehicle or a HGV, we can get you back on the road with our huge selection of parts. Our ethos is Genuine parts by genuine people. We specialise in truck parts but we also offer them for trailer, agricultural and some light goods vehicles. Along side this our range also includes consumables, fleet management packages, diagnostics,garage equipment, tooling and much much more. There are many ways of ordering to make it easy, fast and efficient for everyone. One way would be via our website "www.hgvdirect.co.uk", this is a next working day service, if goods are in stock, which can be distributed via our couriers worldwide and you can benefit from free delivery on all orders over £50. You can collect parts directly from one of our 19 branches across the UK or you can phone directly or even email in your requests. Our dedicated staff is present to ensure you find all the right parts, tools and consumables swiftly and in a timely manner. So whatever you need, look no further than HGV Direct Ltd.
Contact info
Unit 8, Valley court, Sanderson way, CW10 0GF, Middlewich, Cheshire, United Kingdom
- 01606 210100
4.0
Great
7 reviews
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Great company
Great company
Fast reliable service
Amanda one of the delivery drivers goes above and beyond absolute credit to the company
June 12, 2026
Unprompted review
Delivery driver
Used to have a lovely man from the middlewich depot come and deliver our parts and he was always chatty and friendly but last few deliveries we have had another delivery guy who doesn’t speak and just throws the parts onto the floor and leaves.
I did ring up the head office to requested the original delivery drive but was informed that he has left the business which we are disappointed at as he always brightened our day.
March 5, 2025
Unprompted review
Reply from HGV Direct - Middlewich
Thank you for taking the time to share your feedback with us. We truly appreciate your comments about your previous delivery experience, and we're glad to hear that our former driver made such a positive impression on you. We understand how important these interactions can be and are sorry to hear that your recent experiences have not met those standards.
Providing friendly and attentive service is a priority for us, and we will be sure to address your concerns with our delivery team. We want to make sure each delivery is a pleasant experience for our customers.
If there’s anything specific you would like to discuss further or if there are ways we can improve your experience moving forward, please don’t hesitate to reach out. Your satisfaction is important to us, and we value your business. Thank you for your understanding.
Great service, much cheaper than the dealer.
Used the guys at Middlewich a few times to buy parts for my wife’s DAF horsebox and they have always been really helpful and much cheaper than the prices I’ve been quoted from DAF. I will definitely be coming back.
November 1, 2024
Unprompted review
Reply from HGV Direct - Middlewich
Thank you for taking the time to leave us a review! We're glad to hear that you've had a positive experience with our team in Middlewich, and that we've been able to provide you with the right parts for your wife's DAF horsebox at a competitive price. Your loyalty and repeat business mean a lot to us, and we look forward to helping you with any future needs you may have!
Reply from HGV Direct - Middlewich
Thank you for your kind words! We’re delighted to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon!
Reply from HGV Direct - Middlewich
Thank you so much for your kind words! We're delighted to hear that you consistently receive brilliant customer service from us. Our team is dedicated to providing the best possible experience, and your feedback truly motivates us. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again!
Great company
Outstanding company had a bad year with customers not paying and my mental health
Totally understand my situation couldn’t ask for a more understanding company in a hard situation
I spoke with Martin and he couldn’t do enough to help and always called me to see how I was and how I was getting on
I cannot thank them enough
September 10, 2024
Reply from HGV Direct - Middlewich
Thank you so much for taking the time to share your experience with us. We’re genuinely sorry to hear about the challenges you’ve faced this past year, but we’re glad to know that you felt supported during such a difficult time. Martin is truly dedicated to our customers, and it’s heartening to hear that he provided the help and understanding you needed.
Your kind words mean a lot to us, and we’re here to continue supporting you however we can. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for being a valued part of our com
Great company but we don’t like how an…
Great company but we don’t like how an individual invoice is raised for each item. Would prefer one daily invoice when we have made either one or five purchases.
Otherwise great
April 23, 2024
Reply from HGV Direct - Middlewich
Dear Gillian
Thank you for your kind words and for sharing your feedback with us. We're glad to hear that you've had a positive experience overall.
We understand your preference to have a consolidated invoice per day for multiple purchases and this is most certainly something we can offer your company. i have spoken with the depot manager and your Account manager will come to see you very shortly to discuss this further.
Thank you once again for your feedback and for choosing HGV Direct Ltd.
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