Great company Fast reliable service Amanda one of the delivery drivers goes above and beyond absolute credit to the company
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Company details
Written by the company
HGV Direct Ltd was incorporated in October 1984 and we are now in our 40th successful year running. From a family run business, we have grown to become a national supplier and distributor of truck parts and provide reliable solutions to the commercial vehicle industry. We have experience assisting customers with different needs and requirements, so whether you own a small 7.5 tonne vehicle or a HGV, we can get you back on the road with our huge selection of parts. Our ethos is Genuine parts by genuine people. We specialise in truck parts but we also offer them for trailer, agricultural and some light goods vehicles. Along side this our range also includes consumables, fleet management packages, diagnostics,garage equipment, tooling and much much more. There are many ways of ordering to make it easy, fast and efficient for everyone. One way would be via our website "www.hgvdirect.co.uk", this is a next working day service, if goods are in stock, which can be distributed via our couriers worldwide and you can benefit from free delivery on all orders over £50. You can collect parts directly from one of our 19 branches across the UK or you can phone directly or even email in your requests. Our dedicated staff is present to ensure you find all the right parts, tools and consumables swiftly and in a timely manner. So whatever you need, look no further than HGV Direct Ltd.
Contact info
The Elms, Moor Farm Road East, Ashbourne, DE6 1HD, Derbyshire, United Kingdom
- 01335 470 009
- sales@hgvdirect.co.uk
- www.hgvdirect.co.uk
4.7
Excellent
427 reviews
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Reply from HGV Direct
Thank you for your positive feedback! We're glad you found our prices competitive and our delivery fast. Customer satisfaction is our top priority, and it's great to hear we're meeting your expectations. If there's anything else you need, please don't hesitate to get in touch. We look forward to serving you again!
Great customer service
Easy to order, huge range of products and not just for HGV's. Friendly staff and good pricing
May 16, 2025
Reply from HGV Direct
Thank you for your fantastic review! We're pleased to hear that you found our ordering process easy, enjoyed our wide range of products, and appreciated that we cater beyond just HGVs. Our friendly staff and competitive pricing are always aimed at providing the best experience for our customers. If you need anything in the future, we're here to help. Thanks again for your support!
Reply from HGV Direct
Thank you for your wonderful feedback! We're delighted to hear that your experience was perfect from start to finish. We appreciate your support and look forward to serving you again soon!
Reply from HGV Direct
Thank you for your positive feedback! We're glad to hear that you had a quick and affordable experience ordering online. We look forward to serving you again!
Great service, price and product.
Hi. The unit we wanted was easy to find and easy to order also the price was good.
Delivery was as stated and on time.
I have give it 5 stars for the service you gave us. The test will be how the product90 performs
May 13, 2025
Reply from HGV Direct
Thank you so much for your kind review! We're delighted to hear that you found the unit easy to find and order, and that the pricing and delivery met your expectations. We truly appreciate your 5-star rating and look forward to hearing how the product performs. Should you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!
5 star 🌟🌟🌟🌟🌟
May 8, 2025
Reply from HGV Direct
Thank you so much for the 5-star review! 🌟 We're thrilled to hear you had a great experience. We look forward to serving you again!
Ordered marker plates without logo
Ordered marker plates without logo. Plates with logo delivered.
May 8, 2025
Reply from HGV Direct
im sorry your unhappy with your purchase. there is a box however at checkout that if you required them without logo this would need to be ticked and an additional small payment is added so that these can be removed. its an easy mistake to make but the standard comes with logos on.
Easy to read and use website
Easy to read and use website.
Quick, speedy delivery and well packaged.
May 6, 2025
Reply from HGV Direct
Thank you for your kind words! We're delighted to hear that you found our website easy to navigate, and that your order was delivered quickly and well packaged. We appreciate your support and look forward to serving you again!
I wasn’t sure exactly what product I…
I wasn’t sure exactly what product I needed so rang the company. They identified my needs and gave me the item number. Ordered on line delivered next day perfect.
May 7, 2025
Reply from HGV Direct
Thank you for sharing your experience! We're glad our team was able to assist you in identifying the right product and that your order arrived promptly. We appreciate your feedback and look forward to serving you again in the future.
Because of the quality as I’ve order 1…
Because of the quality as I’ve order 1 before & delivery of item. I’ve never had any issues with hgv direct and would recommend the company to any of my friends or other people
May 3, 2025
Reply from HGV Direct
Thank you for your positive feedback! We're delighted to hear that you were satisfied with the quality of our products and the delivery service. We truly appreciate your recommendation and look forward to serving you and your friends again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Reply from HGV Direct
Thank you for your kind words! We're glad you enjoyed our fast and reliable service, as well as the value for money. Your satisfaction is our priority, and we look forward to serving you again in the future. If you need any assistance, feel free to contact us!
All good
I wanted this next day really. But it arrived too late for me to wait as I had an event attend. Item really good and best price I could find so no complaints from me.
May 1, 2025
Reply from HGV Direct
Thank you for your feedback. We're glad to hear that you found the item to be of good quality and at a competitive price. We apologise for the delay in delivery and understand how important timely arrivals are, especially for events. We appreciate your understanding and hope to serve you better in the future. If there's anything we can do to assist or improve your experience, please let us know.
Part was delivered promptly and online…
Part was delivered promptly and online ordering was easy.
April 25, 2025
Reply from HGV Direct
Thank you for your review! We're pleased to hear we met your expectations with prompt delivery and our easy online ordering system.
Clear identification of what we needed…
Clear identification of what we needed to purchase, easy ordering & rapid delivery. Absolutely no complaints!
April 23, 2025
Reply from HGV Direct
Thank you so much for your fantastic review! We're thrilled to hear we made it easy for you to identify what you needed, and that you had an excellent experience with ordering and rapid delivery. We truly appreciate you taking the time to share your positive feedback!
Reply from HGV Direct
Thank you for your wonderful review! We're so pleased you had a great experience with our service and quick delivery. We look forward to serving you again soon!
Everything delivered as required.
April 17, 2025
Reply from HGV Direct
Thank you for your feedback! We’re glad to hear that everything was delivered as expected. If you have any further comments or suggestions, please feel free to share!
Recommended.
Made a call to check compatibility.
Friendly, helpful advice.
Fast delivery.
Good price.
April 17, 2025
Reply from HGV Direct
Thank you for your positive review! We're delighted to hear that you found our team friendly and helpful while checking compatibility. It's great to know that you were satisfied with our fast delivery and competitive pricing. If you have any more questions or need assistance in the future, don't hesitate to reach out!
Prompt service and good products
April 17, 2025
Reply from HGV Direct
Thank you for your feedback! We're glad to hear that you found our service prompt and our products to your satisfaction. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!
Oil filter wrench
Simple to use website, great product, super fast delivery and good communication.
April 15, 2025
Reply from HGV Direct
Thank you for your positive feedback! We're thrilled to hear that you found our website easy to navigate and that you’re pleased with our product. It's also great to know that our delivery service and communication met your expectations. We appreciate your support and look forward to serving you again!
Screwdriver torch
Screwdriver torch as described and works well. Delivery was prompt and service friendly and courteous.
April 15, 2025
Reply from HGV Direct
Thank you for your positive feedback! We're glad to hear that the screwdriver torch met your expectations and is functioning well. It's great to know that you found our delivery prompt and our service friendly and courteous. Your satisfaction is important to us, and we appreciate your support! If you have any further questions or need assistance, feel free to reach out.
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