Following a phone call to the shop and a conversation with a very helpful gentleman I decided to go ahead with my order. My order was dealt with speedily and I was kept informed at each stage of the... See more
Company replied
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Following a phone call to the shop and a conversation with a very helpful gentleman I decided to go ahead with my order. My order was dealt with speedily and I was kept informed at each stage of the... See more
Company replied
I just received my Australian cushion. The quality is so good! It has embroidery and the Australian flag is sewn together in pieces, very high-quality for the price. The delivery process. to Canada. W... See more
Company replied
Firstly we love our product and the speed in which it arrived. We did however notice a little damage/wear at the base which wasn’t much of an issue. Contacted customer service for some advice and guid... See more
We are absolutely delighted with our Natural Rattan Armchairs... they are even more lovely than we were expecting. The only reason this is 4, rather than 5 star, is that the website suggested we could... See more
The online interiors store for homes of distinction. Featuring hand picked items for the finest of homes.
The Green, RH5 5TR, Ockley, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service, every effort made where possible to get us the items in as timely a manner as possible. In our case next day! Amazing.

Reply from Hicks and Hicks
Very happy with table lamp from Hicks & Hicks who were very helpful with delivery. Lamp came well packed will use Hicks & Hicks again.

Reply from Hicks and Hicks
Wonderful products, great delivery and the products arrived in perfect condition.

Reply from Hicks and Hicks
Really quick dispatch and delivery. The baby gorilla sitting in a tyre looks great hanging from my tree!
Beautiful cushion, came exquisitely wrapped.
Absolutely delighted with it.
Quick delivery too! Thankyou
I am very happy with beautiful urns which were delivered very quickly.
The table lamps are perfect the service was perfect what more could I ask for thank you
Excellent service ,we are very pleased with the soap dispensers,unfortunately 1 was damaged on arrival, a replacement was delivered with in 48 hours,Great company
Fabulous once again.
Great quality goods, superb packaging and super quick delivery. What’s not to like! Could teach major rivals a lesson or two on how to keep customers happy.

Reply from Hicks and Hicks
I bought some lovely pots. I also made a mistake with the delivery address, but they sorted this out with the delivery company really quickly, and with no faff or quibble. It felt like dealing with actual humans rather than the corporate facde that is now often the norm.
Really pleased with my order, item better than described, brilliant customer service, would highly recommend, plus shop again.

Reply from Hicks and Hicks
I would definitely purchase from Hicks & Hicks again. The chairs are fabulous and the members of staff I spoke to were very helpful and kind.

Reply from Hicks and Hicks
I did bought a beautiful ginger jar but unfortunately it is poor quality. I do not returning because I will not have a time to return in 7 days. It is shame you do expect something big and expensive is checked before send to the costumer. Thank you. Replying to your feedback I think this time you did not check properly. Thank you

Reply from Hicks and Hicks
Very efficient and helpful advise.
Prompt delivery of 2 very beautiful peony ginger jars

Reply from Hicks and Hicks
Beautiful jars, very well and safely packaged and arrived in record time and which are giving me great pleasure

Reply from Hicks and Hicks
The Brown Buffalo Leather Pouffe came very quickly and the person I spoke to was extremely helpful. I am pleased with it, although it was more chocolatey brown, my preference would have been more chestnut/mahogany brown but otherwise its fine.

Reply from Hicks and Hicks
I ordered a white console table from them 5 weeks ago with a two week lead time. I received an order confirmation email and then nothing. I have called them, emailed them and attempted online chat with them but can’t get hold of anyone

Reply from Hicks and Hicks
I ordered 4 French Latte glasses and some Christmas decorations. I am so used to waiting forever for items ordered online to arrive that I was amazed when my parcel arrived from Hicks and Hicks the very next day! The items were stylishly and well wrapped. I would definitely order from this company again.

Reply from Hicks and Hicks
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