Audika - Worthing Reviews 

146
TrustScore 5 out of 5

4.8

7/8 Portland Square, Portland Road, BN11 1QH WORTHING, Sussex, GB


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Rated 5 out of 5 stars

As I am Profoundly death, on the edge of No Hearing at all, it is most important that I have someone who is really sympathetic to these problems. Elle, in Worthing, so always so kind, and does herle... See more

Rated 4 out of 5 stars

Firstly appointment was late due to previous client, the gentleman was polite efficient and a salesman. Only one choice of hearing aid given cost was written down in a piece of paper not ideal, l was... See more

Rated 5 out of 5 stars

I’m always made to feel welcome at Audika and the audiologist is really lovely and always helpful. The whole visit is always informative, and updating my hearing aids is quick and professional. I alwa... See more

Rated 5 out of 5 stars

Having had some problems with my aids recently it is important to recognise great service when it occurs. Your Worthing, West Sussex branch is superb including the front of house team Julie & Stephan... See more



Contact info

  • 7/8 Portland Square, Portland Road, BN11 1QH, WORTHING, Sussex, United Kingdom

  • 01903 215095

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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4.8

All reviews

(146)

4,771 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect appointment with different audiologist.

New audiologist from previous visits. Elenor had very good personal
Skills and I felt very confidant that she was doing all relevant tests. She explained the results to me. Adjusted aids cleaned my hearing aids and recommended wax removal treatment. I enjoyed my visit.

February 19, 2026
Rated 5 out of 5 stars

Stick to the optician for your eyesight and use the audiologist for your hearing

Having had a terrible experience with a high street optician that will remain nameless but also sells specs, I decided to give HH a go.
I was booked in at the Worthing site, where Ellenor gave me the most thorough hearing test I have ever experienced. I returned a couple of weeks later for the fitting, and have just had my first follow up to see how I am getting on.
The whole process has been outstanding, with every question answered clearly and in real detail.
And the hearing aids… honestly, OMG. I have worn hearing aids for about five years from Specsavers, but my new Oticon Zeals are genuinely next level.
I cannot praise them highly enough.
Moral of the story, you wouldn't use a gardener to service your car, so why use an optician to check your hearing?

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Caring & precise.

Caring & precise.! Everything explained perfectly and with a duty of care personalised for you. Lovely staff and always happy to help.

December 9, 2025
Rated 5 out of 5 stars

Great service

Having had some problems with my aids recently it is important to recognise great service when it occurs. Your Worthing, West Sussex branch is superb including the front of house team Julie & Stephanie. My consultant Micheal Toomey has been nothing short of exceptional. He showed great empathy with a desire to resolve everything. Thank you - a class team

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

All the staff are so helpful and friendly

All the staff are so helpful and pleasant, and honest. I know it is quite expensive, but I have never been more confident. I live in Littlehampton and have to travel to Worthing by bus, but they always sort out a time suitable to me. I have been going there for several years and have never been disappointed.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary Customer care

After having problems with one of my hearing aids, I contacted the branch, Worthing, that I deal with, and, they very quickly got back to me, and, offered me their earliest appointment that they had. The staff were very understanding, and, could not have been more helpful. They solved the problem within minutes and I left the branch as a very happy customer. Thankyou.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

The audiologist made me feel welcome

The audiologist made me feel very welcome and explained everything in detail, in words I could understand. She showed me my ear canal on the screen and nothing was too much trouble for her to answer. Felt confident in her advice and did not feel hurried at all.

October 2, 2025
Rated 5 out of 5 stars

Professional

Professional, thorough and friendly.

May 2, 2025
Unprompted review
Audika - Worthing logo

Reply from Audika - Worthing

Perfect! Thank you!

If we can do anything to assist you going forward, please do let us know.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

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