Needed a Shimano battery charger for an E-bike as the old one packed in. Highland Bikes had one in stock and is fairly local so I ordered it from them (the alternative was getting one from Germany!)... See more
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Fantastic service. Found product online, confirmed on the phone. Shipped same day. Received within 24 hours despite ordering two days before Christmas. Overall couldn’t be happier. Product its... See more
Delivery would have been great but parcelforce worldwide had to make three attempts!At the moment the bike is still in its opened box but it looks great My experience with Highland Bikes overall has... See more
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance... See more
Company details
About Highland Bikes
Written by the company
At Highland Bikes we’re all about the bike rider. Maybe you’re a seasoned road racer or weather beaten Bikepacker or getting your first bike since you were a kid. Whatever your reason for riding bikes, we’re here for you.
Whether you’re shopping In Store, Online or using our Click and Collect service you can rest assured only the best products make it into our store and that our highly knowledgeable team are on hand to offer you honest, dependable advice and the help you need to make the right choice.
Our Online Shop is fully encrypted to provide you a secure and safe shopping experience. Convenient payment options including PayPal and Klarna are available as well as our our ‘Ride It Away’ Finance options offering flexible payments on selected purchases. We also accept voucher from most of the leading Cycle to Work providers including but not limited to Cyclescheme, Halfords Cycle2Work, Green Commute Initiative, Cycle Solutions, MyBenefits and Vivup.
Contact info
29-31 Shore Street, IV1 1NG, Inverness, United Kingdom
- 01463234789
- info@highlandbikes.com
- www.highlandbikes.com
A Five Star Cycle Shop
Thank you Highland Bikes for fulfilling my order so quickly and efficiently.
September 26, 2023
Spot on service👌
September 7, 2023
Slow to send out and communicate delay…
Slow to send out and communicate delay on item
August 18, 2023
Reply from Highland Bikes
Hi Clare. Thanks for the feedback. We did experience some delays with your order and I apologise that this was not communicated to you better. We have taken your comments on board and will endeavour improve on this. Thanks for shopping with Highland Bikes. Steve
Excellent service & fast dispatch of my…
Excellent service & fast dispatch of my item, very happy & would definitely buy from them again 👍🏻
August 14, 2023
Ordered click and collect
Ordered click and collect. But they sent my order to the wrong store.
July 29, 2023
Reply from Highland Bikes
Hi Kevin. I have tried to contact you directly about this review as it is not correct. Your Click + Collect order was sent to the store you selected. Please feel free to amend this review accordingly.
Outstanding customer service and great bike & accessory range
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance from Steve T and very prompt delivery too. You feel confident when walking into the store and speaking to staff, which is such a great quality. Loving our new bikes. It's reignited my love for cycling.
July 15, 2023
Unprompted review
Great.
Knowledgeable, helpful and friendly guy. Very attentive when picking up a new bike for my daughter.
July 6, 2023
Such great service from our local Elgin…
Such great service from our local Elgin shop. It’s the little things that count; for example: the friendliness, and a wave when walking past the shop, always feeling like you get personal service no matter how much you spend, being able to just pop in for a chat: and many more examples. This is in addition to impartial and objective advice either on new bikes or servicing from their staff team, plus competitive pricing and excellent work on servicing.
It really pays to shop locally and use a proper bike shop. Highland Bikes Elgin is such a fantastic shop. I would definitely recommend it.
July 4, 2023
Unprompted review
First class service
Dropped my wife’s bike off for replacement cassette and Steven repaired it whilst I waited, first class service and reasonable prices. Highly recommended always a friendly welcome.
July 3, 2023
Unprompted review
giant trance flanged bearings
Website easy to use, delivery service was very quick.
Overall a good experience .👍
June 24, 2023
Very helpful and great service
Arrived in Inverness to cycle to Oban and realised my tyres were perished. Highland Bikes very kindly sorted me out with a new set at short notice. Thank you guys, really appreciate your superb help. Great shop as well!
June 7, 2023
Unprompted review
Great range of items in stock at…
Great range of items in stock at reasonable prices along with great customer service
May 30, 2023
The transaction was straightforward…
The transaction was straightforward enough and the item was exactly as required but I had to phone them to check it was available for collection rather than them contacting me as their website says they will do. Would have been 5 stars if they’d done that
April 30, 2023
5 star service
Highland bikes what a great place to shop . They just couldn't do enough to help you . Wonderful experience.
April 30, 2023
good all round
They were the only company I could find that had what I needed for my old mountain bike. It arrived the next day once their email came confirming they had just posted it.
April 26, 2023
Quickly sorted out a minor problem on…
Quickly sorted out a minor problem on the day before the Étape with no fuss despite the chaos of 6,000 cyclists in the city.
April 21, 2023
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