Needed a Shimano battery charger for an E-bike as the old one packed in. Highland Bikes had one in stock and is fairly local so I ordered it from them (the alternative was getting one from Germany!)... See more
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Fantastic service. Found product online, confirmed on the phone. Shipped same day. Received within 24 hours despite ordering two days before Christmas. Overall couldn’t be happier. Product its... See more
Delivery would have been great but parcelforce worldwide had to make three attempts!At the moment the bike is still in its opened box but it looks great My experience with Highland Bikes overall has... See more
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance... See more
Company details
About Highland Bikes
Written by the company
At Highland Bikes we’re all about the bike rider. Maybe you’re a seasoned road racer or weather beaten Bikepacker or getting your first bike since you were a kid. Whatever your reason for riding bikes, we’re here for you.
Whether you’re shopping In Store, Online or using our Click and Collect service you can rest assured only the best products make it into our store and that our highly knowledgeable team are on hand to offer you honest, dependable advice and the help you need to make the right choice.
Our Online Shop is fully encrypted to provide you a secure and safe shopping experience. Convenient payment options including PayPal and Klarna are available as well as our our ‘Ride It Away’ Finance options offering flexible payments on selected purchases. We also accept voucher from most of the leading Cycle to Work providers including but not limited to Cyclescheme, Halfords Cycle2Work, Green Commute Initiative, Cycle Solutions, MyBenefits and Vivup.
Contact info
29-31 Shore Street, IV1 1NG, Inverness, United Kingdom
- 01463234789
- info@highlandbikes.com
- www.highlandbikes.com
4.8
Excellent
195 reviews
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Really pleased
Staff members really helpful and gave me very sound advice, thank you, really pleased with my bike
August 29, 2022
Delighted with bike
Delighted with bike. Came well packed with no damage. Easy enough to set up.
August 27, 2022
speedy service and free shipping
They had the inner tubes and gravel tyres I was looking for. no complaints.
August 25, 2022
Prompt delivery of the correct part (unable to source it anywhere else)
Highland Bikes turned out to be about the only place in the UK where I could find the Shimano Chain Ring I needed. The part was delivered without problems quickly.
August 10, 2022
This is the 2nd bike I have bought from…
This is the 2nd bike I have bought from Highland Bikes and once again, I was very pleased with their professionalism and helpfulness during the transaction. Great guys!
August 3, 2022
What a fabulous bike shop
What a fabulous bike shop, staff are very friendly, helpful and knowledgeable. I collected my e bike today, and was given a comprehensive overview of my bike, functions etc. One very happy customer.
August 1, 2022
Unprompted review
Buying A Bike Online At Highland Bikes
Having never bought a bike online before I was a little nervous! I wanted a Genesis CDA 20 XL and found one at Highland Bikes. To alleviate my concerns I phoned Highland Bikes and spoke to one of their staff, sorry didn't get their name, who talked me through how they set up the bike, package it back up and what I'd need to do when I received it. Concerns alleviated I went online and purchased the Genesis. The bike arrived when they said it would, the instruction sheet for me to follow was in the box, which was easy to follow. The bike was very well wrapped up for protection during transit and all was in good order. Been out on the bike numerous times now and everything is perfect. Of course I realise adjustments, servicing will eventually be required of which I'll do myself. My purchase experience with Highland Bikes has certainly proved positive. All that they said would happen, happened and I received the bike I wanted, which is superb!
July 30, 2022
Elgin finally has a decent bike shop
Elgin finally has a decent bike shop, great selection of bikes and the guys are happy just to chat about bikes as well as offer great advice, going to be go to shop for all things bike related
July 10, 2022
Unprompted review
Really good job and handover and sent…
Really good job and handover and sent me on the frame protector that I forgot. Thank you
July 2, 2022
Recommended
I called in very early while doing Lejog I only needed an allen bolt which they managed to finding the workshop as well as a couple of spares couldn't be more helpful sign of a great bike shop thanks
June 14, 2022
Unprompted review
Five star service.
Whilst cycling from Lands End to John O'Groats we found ourselves stranded with a faulty controller on one of our ebikes. Neither Trek dealer in town were prepared to help. Highland Bikes checked and repaired the bike with minimum fuss and got us on our way. Exceptional service. I cannot recommend them highly enough.
June 13, 2022
Unprompted review
Excellent customer service
Excellent customer service and very quick response to email queries.
The parts I ordered were delivered quickly and were well packaged. Prices are ok and postage price is reasonable.
Would deffo use Highland Bikes again.
June 5, 2022
Fox Tailgate Pad
Perfect quick service fits perfectly on Ford Ranger Tailgate for reverse camera and perfect fit for family bikes happy days
June 3, 2022
Great service..
Ordered a new Shimano 105 11/34T cassette, all on line.
Considering they were just about the only Company in UK to have one in stock the price was competative.
1st class delivery to Cumbria in 2 days.
Would use this company again
May 19, 2022
fast delivery bingo
May 11, 2022
Came quickly and well packed.
May 7, 2022
Hiya
Hiya
Great customer service a great help
I would recommend you guys to friends and family
The bike I received looks and rides great
May 3, 2022
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