Needed a Shimano battery charger for an E-bike as the old one packed in. Highland Bikes had one in stock and is fairly local so I ordered it from them (the alternative was getting one from Germany!)... See more
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Fantastic service. Found product online, confirmed on the phone. Shipped same day. Received within 24 hours despite ordering two days before Christmas. Overall couldn’t be happier. Product its... See more
Delivery would have been great but parcelforce worldwide had to make three attempts!At the moment the bike is still in its opened box but it looks great My experience with Highland Bikes overall has... See more
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance... See more
Company details
About Highland Bikes
Written by the company
At Highland Bikes we’re all about the bike rider. Maybe you’re a seasoned road racer or weather beaten Bikepacker or getting your first bike since you were a kid. Whatever your reason for riding bikes, we’re here for you.
Whether you’re shopping In Store, Online or using our Click and Collect service you can rest assured only the best products make it into our store and that our highly knowledgeable team are on hand to offer you honest, dependable advice and the help you need to make the right choice.
Our Online Shop is fully encrypted to provide you a secure and safe shopping experience. Convenient payment options including PayPal and Klarna are available as well as our our ‘Ride It Away’ Finance options offering flexible payments on selected purchases. We also accept voucher from most of the leading Cycle to Work providers including but not limited to Cyclescheme, Halfords Cycle2Work, Green Commute Initiative, Cycle Solutions, MyBenefits and Vivup.
Contact info
29-31 Shore Street, IV1 1NG, Inverness, United Kingdom
- 01463234789
- info@highlandbikes.com
- www.highlandbikes.com
4.8
Excellent
195 reviews
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Still waiting not yet received item to…
Helpful staff postage took a while but was resolved would use again
December 7, 2022
Reply from Highland Bikes
Whilst we appreciate you taking the time to leave us a review, it seems that you are reviewing us based solely on the delayed delivery which as we have subsequently discussed, was due the recent Royal Mail strikes. As we are sure you understand, this is not within our control and whilst we appreciate your frustration with the delay, we can assure you that it is equally frustrating for us as we work hard to offer customers a quick and efficient mail order experience, only to be let down by the delivery company.
The item you ordered, which you received on the day of your review, was in stock as advertised. You chose from one of a large selection of payment options offered on our secure website including PayPal, ApplePay and Klarna, and your item was dispatched within 24 hours of ordering therefore, I would invite you to reflect and amend your 1 star review and take these factors into account.
Reviews are meant to a helpful insight for people considering using the services of a business, and this review is not really helpful to anyone.
Fast hassle free delivery will…
Fast hassle free delivery will definitely shop with you again cheers👍🏻
December 5, 2022
Fantastic ordered online
Fantastic ordered online, item sent to another branch for collection, brilliant service
December 1, 2022
A quick efficient service received my…
A quick efficient service received my package within a few days very happy keep up the good work.
November 5, 2022
Good service, prompt delivery
Staff in shop were helpful. Website easy to use. Delivery very prompt.
October 27, 2022
Fast delivery
October 10, 2022
I just got my Highland Bicycle today!
I just got my Highland Bicycle today! I assembled it (It was partly assembled) and then took it for a test ride! I haven't really gone through all the gears and I need to make some adjustments on the disc brakes, but it seems to be a pretty sound bike! I like it! It rides smooth and looks nice too! I originally ordered the Large Size Bicycle and realized it was too tall so I returned it and ordered the Medium size! I am 5'10" so I am about average height! I would suggest Highland Bicycles to anyone! I live in Seattle so this Bicycle is going to be a lot of fun riding on the street! I did get a street bike not a mountain bike so the tires are thin and road worthy! I am a bit overweight so I needed something to give me good exercise! I literally road only a couple of blocks testing it out and I was really winded (out of breath) and my heart was pounding! I have been wanting to exercise more and I figured a Bicycle is the way to go! I grew up riding Bicycles and Building them and Re-Building them and doing general maintenance on them! Mostly I spent a lot of time destroying Bicycles on jumps and skidding and even some crashing!
October 13, 2022
Unprompted review
Great bike shop
The boys are great and very knowledgeable when I'm stuck for bike parts, been going there for years now and are always friendly and helpful when I stop in.
October 4, 2022
Helmet order
Easy to use website. Products in stock at good prices. Click & collect used.
October 4, 2022
Great experience all round
Great experience all round, staff were helpful, no hassle, oh and my sons bike arrived 4 days early! I would definitely recommend highland bikes.
October 3, 2022
Quick and easy to have parts delivered…
Quick and easy to have parts delivered to my local store
September 23, 2022
Great service and very friendly
September 23, 2022
Fantastic service and delivery time was…
Fantastic service and delivery time was awesome
September 23, 2022
Brilliant service
After a problem snapping my front disc brake cable I phoned the Inverness store and spoke to Owen. He said the repair could be done on Wednesday as we were passing through. This was done, as promised, in 50 minutes. ABSOLUTELY BRILLIANT and saved our cycling holiday. Many, many thanks.
Chris Parker
September 7, 2022
Unprompted review
I'd ordered the wrong size wetsuit
I'd ordered the wrong size wetsuit, and I gave them a ring to ask if they had the other size in stock and also how to send the other one back, they were so helpful, will definitely recommend 👍
September 10, 2022
The Elgin shop was very helpful and…
The Elgin shop was very helpful and knowledgeable. Delivery was swift! Thank you.
September 3, 2022
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