HiQ Tyres & Autocare - Banbury Reviews 

140
TrustScore 5 out of 5

4.8

Gatteridge Street, 4 Swan Industrial Estate, OX16 5DH Banbury, England, GB


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Rated 5 out of 5 stars

The staff were unfailingly kind, helpful and polite when The AA took my car into their garage. The job of replacing my clutch was carried out efficiently and as swiftly as was possible, keeping me inf... See more

Company replied

Rated 5 out of 5 stars

After breaking down on the road, HiQ took my car in straight away and found my wheel bearing had a bolt missing and two loose, which was previously done at another garage a month ago. They called the... See more

Company replied

Rated 5 out of 5 stars

Just had my car serviced and aircon gas added at HiQ in Banbury and asked them to look at my passenger side sun visor. This took Alex the technician minutes to fix, when I had been struggling for we... See more

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Rated 5 out of 5 stars

Went to the Banbury branch they fitted me in really quickly, unfortunately some work needed to get through MOT but they worked hard to get parts (not easy) and get the car to me on the promised date a... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Banbury

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Gatteridge Street, 4 Swan Industrial Estate, OX16 5DH, Banbury, England, United Kingdom

  • 01234567890

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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4.8

All reviews

(140)

2,556 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Popped in for a diagnostic check, the team were quick and efficient. Many thanks to Sam and Becki, great service.

July 31, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Hi there, Troy! Thank you for leaving our team such a brilliant review. We were glad to help!

Rated 5 out of 5 stars

Amazing customer experience at HiQ Banbury

Amazing customer experience at HiQ Banbury today. First time using this fairly new branch. Special thanks to Becky, Kieran, and Sam for a warm welcome and a super-fast turnaround.

July 26, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Thank you for your kind words about the service you received with us, Ian. We hope to see you again soon!

Rated 5 out of 5 stars

Fantastic service from Becky and Sam…

Fantastic service from Becky and Sam today with my MOT.
They have helped a lot over the passed month on various vehicles and I highly recommend them.

July 23, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Thank you for leaving us such a fabulous review, Billy! We hope to see you again very soon.

Rated 5 out of 5 stars

Great customer service Rebecca was…

Great customer service Rebecca was professional and explained everything that was needed

July 6, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Hi Janet,
Thank you for taking the time to write us this review. We really appreciate it!

Rated 5 out of 5 stars

I had an issue with my car battery

I had an issue with my car battery. I spoke to Becky and arranged an appointment for that day. The service I received from her and her colleague was first class. I would definitely recommend Hi Q Banbury for a professional friendly customer service and resolved the issue for me.

July 17, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Hi there Charlie! Thank you for your kind words about your experience at our Centre. We are glad we could help.

Rated 5 out of 5 stars

Very polite & professional

Very polite & professional, lovely service. Very helpful. Nice easy & quick transaction. Would definitely recommend. Thanks very much Becky

July 15, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Hey Marie! Thank you for taking the time to leave us such a lovely review :)

Rated 5 out of 5 stars

Fantastic

Fantastic. Becky and Kieran were speedy and super helpful. Kept me updated on the delivery time for the tyres too. Would highly recommend.

July 4, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Thank you for leaving us such a lovely review and recommendation Shelley!

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
HiQ Tyres & Autocare- BANBURY
Becky & Kieran

July 3, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Thank you for taking the time to leave us such a great review :)

Rated 5 out of 5 stars

Becky was really great at HiQ Banbury .

Becky was really great at HiQ Banbury .
From the moment I booked an MOT to the time of completion I was kept informed of happenings all the way .
What a great member of your team and you should be proud of the work she does . Top class !!!

July 2, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Thank you for leaving the team at HiQ Banbury such a kind review Paul :)

Rated 5 out of 5 stars

Superb Customer Service

Booked to have 4 tyres fitted on my old classic VW, Becky was super helpful getting in my requested brand, spec etc due to load rating, received excellent customer service from a friendly and knowledgeable professional. I would have no hesitation in recommending to anyone and Becky is a credit to the business.

June 29, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Thank you for leaving us such a lovely review and recommendation! We would be glad to assist you any time your vehicle may need work in the future :)

Rated 5 out of 5 stars

A very friendly and welcoming

A very friendly , professional honest service from Becky . Warm welcome received . Mot was carried out in a timely manner . I was called when the job was complete . Advisories explained . Would definitely return in the future .
Thanks Becky 😁

June 17, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Thank you for leaving us such a kind review regarding your MOT Owen! We would be happy to assist you any time with any future work your vehicle may need :)

Rated 5 out of 5 stars

Excellent customer experience. Becky was a legend

I spotted i had a flat late on Thurs night. Identified it was a puncture and new tyre needed. A quick google led me to HiQ Banbury who had the exact tyre i was looking for a the best price locally, it was in stock and there was a fitting slot available the following day. Becky was running the show on her own acting as both manager and technician. she promptly sorted my tyre out. She delivered excellent customer experience. Very friendly, professional and knowledgeable as i fired my car related questions to her. Gave me some great info on setting torque if i need to change a wheel myself, and info on DPF's. A truly excellent and efficient experience. Whilst having a puncture on a tyre that had seen not too many miles is a pain in the a$$, i wouldn't have stumbled across Becky and HiQ if it hadn't happened. I'm definitely a convert now and will be using Becky & HiQ for servicing and tyres in the future. I will also be recommending to friends and family. Becky is a credit to the business.

June 8, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Hi there Dean,
Thank you for your kind review!
Customer service is extremely important to us here at HiQ and your feedback is very valuable.
It means a lot to us and we'll always be glad to help with anything your vehicle may need in the future :)
Kind regards,
HiQ Team

Rated 5 out of 5 stars

MOT experience

Had my car MOT’d here on Saturday by Becky,I arrived at my allotted time and my car was taken straight in. The place was very clean and tidy, my car was finished in a timely manner, Becky was super friendly and helpful pointing out the advisory’s. When I came to pay Nigel was very polite and had my bill ready so no waiting about!a great experience will definitely be back for Tyres and anything else! Great service from start to finish!!!

May 25, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Amanda,
Thank you for taking the time to leave our team such a fantastic review. We'll be delighted to help with anything your vehicle may need in the future!
Kind regards,
HiQ Team

Rated 5 out of 5 stars

I recently had 4new tyres fitted at hi…

I recently had 4new tyres fitted at hi q. I returned a few days later thinking I had a problem. I did but not with the fitting. I had picked up a puncture !! From beginning to end the service I received from Rebecca was second to none. She was efficient, kind and courteous. Thank you.

May 24, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Our customer service is extremely important to us here at HiQ Banbury. Thank you for taking the time to leave us such a lovely review. It means a lot to us.

Rated 5 out of 5 stars

Hi-Q excellent customer service.

Swift booking through WhoCanFixMyCar. Excellent Customer service from both Nigel and Becky.
Nigel (Technician) was particularly helpful and helped solve a separate issue with my roof bars which was not booked in for. - Top Bloke. Thank you

May 23, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Julian, your lovely words mean a great deal to us. We'll always be glad to help with whatever your vehicle may need :)

Rated 5 out of 5 stars

What fabulous five star service I…

What fabulous five star service I received during my visit. As a female and very sceptical of garages, I was put totally at ease by Beck the technician and Nigel. Both were very efficient and professional. So please I found such a wonderful place to visit now with my car. I will certainly be returning.

May 21, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Jayne, thank you for taking the time to leave us such a great review. Our customer service is hugely important to us here at HiQ and we'll be delighted to help with anything your vehicle may need in the future.

Rated 5 out of 5 stars

Fast friendly service

Fast friendly service. Also pointed out things that require attention on my old shed of a van. 👍👍👍👍👍

April 18, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Thank you for taking the time to leave us a great review Jason! It means a lot to us :)

Rated 5 out of 5 stars

Old fashioned customer service is coming back

Even though they wasn't able to do the MOT in house, Becki was very welcoming and that is every different to other garages as a personal touches are coming back.
Becki explained that the MOT was going to be done off site while there bay was being installed.
Becki drove my car to the MOT centre and collected it even though the MOT was done off site, the customer attention and politeness was very high.
I have not worries about returning for a service etc in future and I have recommended them to others already.
The only draw back I can think of was the customer parking is limited.

April 11, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Hi Anthony,
Thank you for taking the time to leave our team a fab review. We also really value your feedback.
We'll really look forward to seeing you again in the future!
Kind regards, HiQ Team

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