The staff were unfailingly kind, helpful and polite when The AA took my car into their garage. The job of replacing my clutch was carried out efficiently and as swiftly as was possible, keeping me inf... See more
Company replied
Gatteridge Street, 4 Swan Industrial Estate, OX16 5DH Banbury, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff were unfailingly kind, helpful and polite when The AA took my car into their garage. The job of replacing my clutch was carried out efficiently and as swiftly as was possible, keeping me inf... See more
Company replied
After breaking down on the road, HiQ took my car in straight away and found my wheel bearing had a bolt missing and two loose, which was previously done at another garage a month ago. They called the... See more
Company replied
Just had my car serviced and aircon gas added at HiQ in Banbury and asked them to look at my passenger side sun visor. This took Alex the technician minutes to fix, when I had been struggling for we... See more
Company replied
Went to the Banbury branch they fitted me in really quickly, unfortunately some work needed to get through MOT but they worked hard to get parts (not easy) and get the car to me on the promised date a... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Gatteridge Street, 4 Swan Industrial Estate, OX16 5DH, Banbury, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Popped in for a diagnostic check, the team were quick and efficient. Many thanks to Sam and Becki, great service.

Reply from HiQ Tyres & Autocare - Banbury
Amazing customer experience at HiQ Banbury today. First time using this fairly new branch. Special thanks to Becky, Kieran, and Sam for a warm welcome and a super-fast turnaround.

Reply from HiQ Tyres & Autocare - Banbury
Fantastic service from Becky and Sam today with my MOT.
They have helped a lot over the passed month on various vehicles and I highly recommend them.

Reply from HiQ Tyres & Autocare - Banbury
Great customer service Rebecca was professional and explained everything that was needed

Reply from HiQ Tyres & Autocare - Banbury
I had an issue with my car battery. I spoke to Becky and arranged an appointment for that day. The service I received from her and her colleague was first class. I would definitely recommend Hi Q Banbury for a professional friendly customer service and resolved the issue for me.

Reply from HiQ Tyres & Autocare - Banbury
Very polite & professional, lovely service. Very helpful. Nice easy & quick transaction. Would definitely recommend. Thanks very much Becky

Reply from HiQ Tyres & Autocare - Banbury
Fantastic. Becky and Kieran were speedy and super helpful. Kept me updated on the delivery time for the tyres too. Would highly recommend.

Reply from HiQ Tyres & Autocare - Banbury
Excellent customer service.
HiQ Tyres & Autocare- BANBURY
Becky & Kieran

Reply from HiQ Tyres & Autocare - Banbury
Becky was really great at HiQ Banbury .
From the moment I booked an MOT to the time of completion I was kept informed of happenings all the way .
What a great member of your team and you should be proud of the work she does . Top class !!!

Reply from HiQ Tyres & Autocare - Banbury
Booked to have 4 tyres fitted on my old classic VW, Becky was super helpful getting in my requested brand, spec etc due to load rating, received excellent customer service from a friendly and knowledgeable professional. I would have no hesitation in recommending to anyone and Becky is a credit to the business.

Reply from HiQ Tyres & Autocare - Banbury
A very friendly , professional honest service from Becky . Warm welcome received . Mot was carried out in a timely manner . I was called when the job was complete . Advisories explained . Would definitely return in the future .
Thanks Becky 😁

Reply from HiQ Tyres & Autocare - Banbury
I spotted i had a flat late on Thurs night. Identified it was a puncture and new tyre needed. A quick google led me to HiQ Banbury who had the exact tyre i was looking for a the best price locally, it was in stock and there was a fitting slot available the following day. Becky was running the show on her own acting as both manager and technician. she promptly sorted my tyre out. She delivered excellent customer experience. Very friendly, professional and knowledgeable as i fired my car related questions to her. Gave me some great info on setting torque if i need to change a wheel myself, and info on DPF's. A truly excellent and efficient experience. Whilst having a puncture on a tyre that had seen not too many miles is a pain in the a$$, i wouldn't have stumbled across Becky and HiQ if it hadn't happened. I'm definitely a convert now and will be using Becky & HiQ for servicing and tyres in the future. I will also be recommending to friends and family. Becky is a credit to the business.

Reply from HiQ Tyres & Autocare - Banbury
Had my car MOT’d here on Saturday by Becky,I arrived at my allotted time and my car was taken straight in. The place was very clean and tidy, my car was finished in a timely manner, Becky was super friendly and helpful pointing out the advisory’s. When I came to pay Nigel was very polite and had my bill ready so no waiting about!a great experience will definitely be back for Tyres and anything else! Great service from start to finish!!!

Reply from HiQ Tyres & Autocare - Banbury
I recently had 4new tyres fitted at hi q. I returned a few days later thinking I had a problem. I did but not with the fitting. I had picked up a puncture !! From beginning to end the service I received from Rebecca was second to none. She was efficient, kind and courteous. Thank you.

Reply from HiQ Tyres & Autocare - Banbury
Swift booking through WhoCanFixMyCar. Excellent Customer service from both Nigel and Becky.
Nigel (Technician) was particularly helpful and helped solve a separate issue with my roof bars which was not booked in for. - Top Bloke. Thank you

Reply from HiQ Tyres & Autocare - Banbury
I had my car mot today and it passed very happy lady Becki was very nice lady very helpful and I will be going there again

Reply from HiQ Tyres & Autocare - Banbury
What fabulous five star service I received during my visit. As a female and very sceptical of garages, I was put totally at ease by Beck the technician and Nigel. Both were very efficient and professional. So please I found such a wonderful place to visit now with my car. I will certainly be returning.

Reply from HiQ Tyres & Autocare - Banbury
Fast friendly service. Also pointed out things that require attention on my old shed of a van. 👍👍👍👍👍

Reply from HiQ Tyres & Autocare - Banbury

Reply from HiQ Tyres & Autocare - Banbury
Even though they wasn't able to do the MOT in house, Becki was very welcoming and that is every different to other garages as a personal touches are coming back.
Becki explained that the MOT was going to be done off site while there bay was being installed.
Becki drove my car to the MOT centre and collected it even though the MOT was done off site, the customer attention and politeness was very high.
I have not worries about returning for a service etc in future and I have recommended them to others already.
The only draw back I can think of was the customer parking is limited.

Reply from HiQ Tyres & Autocare - Banbury
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.