HiQ Tyres & Autocare - Banbury Reviews 

140
TrustScore 5 out of 5

4.8

Gatteridge Street, 4 Swan Industrial Estate, OX16 5DH Banbury, England, GB


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Rated 5 out of 5 stars

The staff were unfailingly kind, helpful and polite when The AA took my car into their garage. The job of replacing my clutch was carried out efficiently and as swiftly as was possible, keeping me inf... See more

Company replied

Rated 5 out of 5 stars

After breaking down on the road, HiQ took my car in straight away and found my wheel bearing had a bolt missing and two loose, which was previously done at another garage a month ago. They called the... See more

Company replied

Rated 5 out of 5 stars

Just had my car serviced and aircon gas added at HiQ in Banbury and asked them to look at my passenger side sun visor. This took Alex the technician minutes to fix, when I had been struggling for we... See more

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Rated 5 out of 5 stars

Went to the Banbury branch they fitted me in really quickly, unfortunately some work needed to get through MOT but they worked hard to get parts (not easy) and get the car to me on the promised date a... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Banbury

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Gatteridge Street, 4 Swan Industrial Estate, OX16 5DH, Banbury, England, United Kingdom

  • 01234567890

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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4.8

All reviews

(140)

2,578 reviews in the last 12 months

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Rated 5 out of 5 stars

Hiq Banbury

This is my second time using these guys Rebecca great service as always so helpful and nothing is too much trouble for her, and Nigel the technician fitted my spark plugs in quick time and a bulb WILL ALWAYS RECOMMEND THESE GUYS

March 14, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi John,
Thank you for taking the time to leave us such kind words of recommendation. We will always be delighted to help!
Kind regards, HiQ Team

Rated 5 out of 5 stars

Yet again amazing service

Yet again amazing service, my server was back and she was friendly and polite and my technician was Nigel, every part of my experience was great, would definitely recommend them

March 12, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Your kind words of recommendation are hugely appreciated Charis! We will always be glad to help :)

Rated 5 out of 5 stars

Took my car for an MOT and Service at a…

Took my car for an MOT and Service at a great price. I was sceptical due to prior experiences with other garages in the past (low quality work, being roped into expensive additional work etc. ), but I was pleasantly surprised by how accommodating Becky was from start to finish. She went above and beyond with the service and also gave me a clear summary to the work that had been done, the current state of my vehicle and what to keep an eye out for. Thank you Becky. I'll continue to use HiQ.

February 15, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Hi Cade,
Customer service is extremely important to us here at HiQ and we always work to deliver a 5* service. Thank you for taking the time to leave us such a fantastic review. We really appreciate it and we will always be super glad to help with anything else your vehicle may need.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Was easy to book my car in for MOT…

Was easy to book my car in for MOT online, when I dropped car off and again when I picked it back up was served by Bec and she was so friendly and helpful. I will defiantly be going back again for my car service later in the year.

March 5, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Hi Julie,
Thank you for taking the time to leave us such an excellent review. We will always be delighted to provide a friendly and helpful service! Thank you :)

Rated 4 out of 5 stars

Great customer service

Great customer service before and after. Bec explained all steps and work undertaken and answered my questions clearly

March 4, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi there,
We really appreciate your kind review. We always aim to provide a 5* service but we noticed you left us 4* on this occasion. Is there something we could improve on? Please let us know by contacting us at hiqcustomerservice@gmail.com
We will be super happy to help again and appreciate all feedback!
Kind regards,
Team Banbury

Rated 5 out of 5 stars

HiQ Banbury

EXCELLENT HiQ Banbury. We have used HiQ Banbury for two different car’s recently, an exhaust on one and discs and pads on the other. Becky was very friendly and helpful on the phone and gave us a quote immediately. They got our vehicles in very quickly and did a great job at a great price. We will be using them for any future work.

March 2, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi Guy,
Thank you for taking the time to leave our team such a brilliant review. We pride ourselves on providing an exceptional level of customer service and we will be delighted to help with anything your vehicle may need in the future.
Kind regards,
HiQ Team

Rated 5 out of 5 stars

100% recommend HiQ Tyres and Autocare in Banbury

This is the second time using the garage and I honestly now wouldn't go anywhere else.
As a new driver going into a garage for the first time was quite daunting but Rebecca was fantastic, very professional and quick service both times my car was ready within a few hours.
Would 100% recommend Rebecca and Nigel

March 1, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Hi Elizabeth,
Thank you for your kind review! We really appreciate your business.

Rated 5 out of 5 stars

Excellent service from Bec!

Excellent service from Bec!!
She ordered my new tyre in for me called me as soon as it arrived and fitted for me in and out within 20 mins!! Great customer service, thanks Bec.

February 26, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Hi Abbie,
Thank you for taking the time to leave us such a fab review. We'll be delighted to help with anything your vehicle may need in the future.
Kind regards,
Team Banbury

Rated 5 out of 5 stars

Highly recommended

Easy to book, great price, good tyre choice. Excellent customer service from Bec who took the time to answer my questions about tyre safety. Would highly recommend and will be returning. Thank you!

February 27, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Banbury

Sarah, we are always delighted to offer any expert advice about your vehicle! Thank you for your kind review :)

Rated 5 out of 5 stars

How a garage should be

I must say I'm normally suspicious of most garages but hiQ Banbury were excellent I had my van MOT and service done there it was done with ease and speed I was kept informed throughout it all . I also had a few issues with the van which they were so helpful in recommending a means to get them fixed . They certainly know there stuff . Thanks becky.

February 23, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi John,
Thank you for taking the time to leave us such a great review! We really appreciate your kind words of recommendation.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Becky at HiQ Tyres & Autocare Banbury…

Becky at HiQ Tyres & Autocare Banbury was amazing!

This was my first time at HiQ, not only was the service the best price in town (by a country mile), the service was amazing. Becky was professional and helpful, and ran through all her findings upon completing the service. I was able to book it online, and it just took all the hassel out of what can sometimes be a painful process when trying to organise a service.

I will be certainly using again, for all aspects of my car!!

February 9, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

We'll always be glad to provide a helpful and professional service to our customers. Thank you for your lovely review :)

Rated 5 out of 5 stars

Banbury HiQ Tyres & Autocare

Hi, We visited HiQ Tyres & Autocare in Banbury and were served by Becky, excellent service, very friendly and we were dealt with very promptly. 10/10

February 8, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Paul, thank you for taking the time to leave us such a kind review.

Rated 5 out of 5 stars

HiQ Tyres and Autocare Banbury…

HiQ Tyres and Autocare Banbury completed my oil change on Saturday morning. They fitted me in last minute and did the work first thing on a Saturday morning. Becky greeted me on arrival and provided EXCELLENT service throughout. Would highly recommend

February 3, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Your kind words of recommendation are extremely appreciated Kate, thank you!

Rated 5 out of 5 stars

5*Tyer garage

Well where to begin fist time here meet a lovely woman called becky and she was so helpful sorted my tyers and gave me reassurance on brands and helped me pick a new set of pilotsport5 tyers the level of detail to protect my alloys was 5*
Customer service 5* professionalism 5*
Value for money 5*
Would just like to say a massive thank you to her for her help.

February 1, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi Stephen,
Thank you for taking the time to leave us a great review. We will always be extremely happy to provide a 5* service and look forward to seeing you next time.
Kind regards, Team Banbury

Rated 5 out of 5 stars

Becky was so helpful

Becky was so helpful, lovely lady 1st class service and price.

February 1, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Thank you for taking the time to leave us such an excellent review Deborah!

Rated 5 out of 5 stars

Tyre fitting

I needed new tyres fitted and was 100% completely happy with my experience. Becky was professional, helpful and trustworthy.

December 16, 2023
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

We really appreciate you taking the time to leave us such a kind review - thank you!

Rated 5 out of 5 stars

Great welcome by the manager Rebecca

Great welcome by the manager Rebecca
Who swiftly collected my car from the parking bay to start putting new tyres on my car
It was lovely to see a lady manager

January 25, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Thank you for your brilliant review Penelope :)

Rated 5 out of 5 stars

Hi Q are amazing

Hi Q are by far the best for your motoring needs, Becky was totally professional, put my mind at ease, my first experience was getting a new shock absorber, spring coil etc fitted, Becky arranged the work to be done very efficiently, my car drove amazingly, second time was my MOT, again Becky was professional and gave me choice in when and what time I required the MOT, she kept me updated and my car sailed through. My next encounter will be in the form of a service. I would definitely recommend giving HI Q a call and experience peace of mind. Thanks Becky, 👍👏

January 8, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi Andrew,
Thank you for taking the time to leave our team such a brilliant review. We are always glad to provide an excellent service and will be more than happy to help again.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Great service

The garage is immaculate. Becky was friendly and polite and the tyre change was quick, with a courtesy text when it was finished. Also got a complimentary ice scraper, which is handy given the weather!

January 19, 2024
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Hi Matthew,
We really appreciate your fantastic review. We will always be glad to help and customer service is super important to us :)

Rated 5 out of 5 stars

First class service with excellent lady…

First class service with excellent lady at the desk. A bit last minute from me but super quick and efficient. Defo use sgain and stronly recommend.

December 13, 2023
Unprompted review
HiQ Tyres & Autocare - Banbury logo

Reply from HiQ Tyres & Autocare - Banbury

Thank you for taking the time to leave our team such a brilliant review Julian! We really appreciate it.

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