I rely on HiQ confidently, having had tyres and brakes replaced regularly. The price won't be the cheapest and you have to be patient in terms of the pace of service (take a book) but the quality of s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I rely on HiQ confidently, having had tyres and brakes replaced regularly. The price won't be the cheapest and you have to be patient in terms of the pace of service (take a book) but the quality of s... See more
Company replied
This was our first time using this company and they were brilliant. We had been advised by car dealers that we needed 2 new tyres but after inspection by their technician we were advised that we only... See more
Company replied
They are a brilliant company, clear with all details dont try to up sell you. A real business that treat you fairly and honestly will always recommend them.
Company replied
I thought I might need a new car battery and went to the Brandon, Suffolk branch. I was happy to book the car in and bring it back especially as they were busy. However, they checked the battery strai... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Highbury Road, IP27 0ND, Brandon, Suffolk, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I rely on HiQ confidently, having had tyres and brakes replaced regularly. The price won't be the cheapest and you have to be patient in terms of the pace of service (take a book) but the quality of service is high and friendly.

Reply from HiQ Tyres & Autocare - Brandon
Always a really friendly and efficient service.

Reply from HiQ Tyres & Autocare - Brandon
They are a brilliant company, clear with all details dont try to up sell you. A real business that treat you fairly and honestly will always recommend them.

Reply from HiQ Tyres & Autocare - Brandon
Website made shopping for tyres and booking an appointment easy and efficient. Staff was very helpful and professional. Reasonably-priced tyres and a great experience overall deserves 5/5 stars in my opinion.

Reply from HiQ Tyres & Autocare - Brandon
Very polite staff, puncture fixed at a reasonable price.

Reply from HiQ Tyres & Autocare - Brandon
Absolute excellent service. The technician arrived within half hour of reporting and I was stuck on the roadside!! Defo recommend this diamond of a company!!

Reply from HiQ Tyres & Autocare - Brandon
This was our first time using this company and they were brilliant. We had been advised by car dealers that we needed 2 new tyres but after inspection by their technician we were advised that we only needed one, there was nothing wrong with the other tyre. The technician was really helpful, polite and knowledgeable. We won't hesitate in going there again.
The technician was Rhyden.

Reply from HiQ Tyres & Autocare - Brandon

Reply from HiQ Tyres & Autocare - Brandon
The staff at HiQ managed to fit me in at really short notice to get my tyre repaired. They were able to get it done quickly, enabling me to get to work promptly.

Reply from HiQ Tyres & Autocare - Brandon

Reply from HiQ Tyres & Autocare - Brandon
I have been going there for years -- always a pleasure. They listen and are very happy and patient with me. Great service every time!

Reply from HiQ Tyres & Autocare - Brandon
Repaired my puncture straight away fast and efficient

Reply from HiQ Tyres & Autocare - Brandon
I was served by rhyden today who was very friendly helpful and polite as took my car in for a MOT which Craig completed in a very timely manner, always helpful and a very cheerful team well done guys 👦 👏

Reply from HiQ Tyres & Autocare - Brandon
Had a new tyre fitted at Brandon HiQ tyres. The process was so easy and efficient: the online booking and swift follow up call, the friendly and professional welcome, and the thorough attention to detail to the whole car, not just the replacement tyre.
100% would recommend.

Reply from HiQ Tyres & Autocare - Brandon
What a great company, very knowledgeable and very friendly, they took care of my Jaguar XJ perfectly, and also gave me great advice. I couldn't fault them, and would definitely go back again when needed.
Well done Guy's. Especially Rhylen on the front desk and not forgetting the great engineers. Thank you from me Barry Joseph.

Reply from HiQ Tyres & Autocare - Brandon
Very proffessional, was quick to get my car in for a tyre change. Very happy with the service I recieved. I highly recommend using this company for any work you need.

Reply from HiQ Tyres & Autocare - Brandon
Rhyden and Mark were very friendly and helpful. Polite, professional and approachable.
I had my tyres changed today happy with the service.
Will be using again.

Reply from HiQ Tyres & Autocare - Brandon
Had a brake pad replacement and they didnt attach the caliper properly. Horrible sound and dangerous to drive, took it in to be looked at and was quoted 5 days before they would even look. Took around corner. Diagnosed in 5 mins and fixed in 20 (at a cost to myself) They were responsible for the faulty installation which I paid 350 for. Couldnt wait as needed car for work. Was told by 2nd mechanic that they have a habit of poor duty of care.

Reply from HiQ Tyres & Autocare - Brandon

Reply from HiQ Tyres & Autocare - Brandon
Very happy with mobile fitting option.

Reply from HiQ Tyres & Autocare - Brandon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.