HiQ Tyres & Autocare - Brandon Reviews 

122
TrustScore 5 out of 5

4.8

Highbury Road, IP27 0ND Brandon, Suffolk, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I rely on HiQ confidently, having had tyres and brakes replaced regularly. The price won't be the cheapest and you have to be patient in terms of the pace of service (take a book) but the quality of s... See more

Company replied

Rated 5 out of 5 stars

This was our first time using this company and they were brilliant. We had been advised by car dealers that we needed 2 new tyres but after inspection by their technician we were advised that we only... See more

Company replied

Rated 5 out of 5 stars

They are a brilliant company, clear with all details dont try to up sell you. A real business that treat you fairly and honestly will always recommend them.

Company replied

Rated 5 out of 5 stars

I thought I might need a new car battery and went to the Brandon, Suffolk branch. I was happy to book the car in and bring it back especially as they were busy. However, they checked the battery strai... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Brandon

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Highbury Road, IP27 0ND, Brandon, Suffolk, United Kingdom

  • 01842 810772

4.8

Excellent

TrustScore 5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(122)

2,531 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I rely on HiQ confidently

I rely on HiQ confidently, having had tyres and brakes replaced regularly. The price won't be the cheapest and you have to be patient in terms of the pace of service (take a book) but the quality of service is high and friendly.

June 12, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi there, thank you for taking the time to write a review regarding our service and it's great to hear the team were able to assist!

Rated 5 out of 5 stars

They are a brilliant company

They are a brilliant company, clear with all details dont try to up sell you. A real business that treat you fairly and honestly will always recommend them.

June 11, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Thank you for recommending us Lee and we appreciate the positive feedback!

Rated 5 out of 5 stars

Easy booking appointment and Shopping for tyres

Website made shopping for tyres and booking an appointment easy and efficient. Staff was very helpful and professional. Reasonably-priced tyres and a great experience overall deserves 5/5 stars in my opinion.

June 10, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

We're so glad our website made your tyre shopping and booking easy Megan. We appreciate your kind words about our helpful staff and reasonable prices.

Rated 5 out of 5 stars

Very polite staff

Very polite staff, puncture fixed at a reasonable price.

June 8, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Thank you for leaving a review Geoff!

Rated 5 out of 5 stars

Absolute excellent service

Absolute excellent service. The technician arrived within half hour of reporting and I was stuck on the roadside!! Defo recommend this diamond of a company!!

June 4, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi there, thank you for recommending us and we appreciate the feedback!

Rated 5 out of 5 stars

This was our first time using this…

This was our first time using this company and they were brilliant. We had been advised by car dealers that we needed 2 new tyres but after inspection by their technician we were advised that we only needed one, there was nothing wrong with the other tyre. The technician was really helpful, polite and knowledgeable. We won't hesitate in going there again.
The technician was Rhyden.

May 29, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi there, we truly appreciate your kind words! We're delighted our technician provided honest advice, saving you unnecessary expenses. We look forward to assisting you again.

Rated 5 out of 5 stars

Fast service

Fast service. Well priced. Good comms.

May 29, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi there, thank you for leaving a great review!

Rated 5 out of 5 stars

Great service

The staff at HiQ managed to fit me in at really short notice to get my tyre repaired. They were able to get it done quickly, enabling me to get to work promptly.

May 21, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Thank you for leaving a review Jessica. We're delighted we could assist with your tyre repair quickly, helping you get to work promptly.

Rated 5 out of 5 stars

Very helpful

Very helpful, polite, good value. Always recommend

May 18, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Thank you for leaving a great review Mark and we appreciate the recommendation!

Rated 5 out of 5 stars

Honest and reliable

I have been going there for years -- always a pleasure. They listen and are very happy and patient with me. Great service every time!

May 13, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi Chiara, thank you for leaving a great review and it's lovely to hear you have been returning over the years!

Rated 5 out of 5 stars

Repaired my puncture straight away fast…

Repaired my puncture straight away fast and efficient

May 13, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi Caroline, thank you for leaving a review regarding out efficient service and it's great to hear the team could get you back on the road after your puncture!

Rated 5 out of 5 stars

I was served by rhyden today who was…

I was served by rhyden today who was very friendly helpful and polite as took my car in for a MOT which Craig completed in a very timely manner, always helpful and a very cheerful team well done guys 👦 👏

April 17, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

We appreciate you sharing your positive experience Steph. We're happy to hear that our team was friendly, helpful, and polite and that your MOT was completed in a timely manner.

Rated 5 out of 5 stars

Had a new tyre fitted at Brandon HiQ…

Had a new tyre fitted at Brandon HiQ tyres. The process was so easy and efficient: the online booking and swift follow up call, the friendly and professional welcome, and the thorough attention to detail to the whole car, not just the replacement tyre.

100% would recommend.

March 3, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

We're happy to hear that you found the tyre replacement process easy and efficient, from online booking to the service Jules. Thank you for recommending us!

Rated 5 out of 5 stars

What a great company

What a great company, very knowledgeable and very friendly, they took care of my Jaguar XJ perfectly, and also gave me great advice. I couldn't fault them, and would definitely go back again when needed.
Well done Guy's. Especially Rhylen on the front desk and not forgetting the great engineers. Thank you from me Barry Joseph.

February 13, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi Barry, we're happy to hear that you had such a positive experience and that our team provided you with great advice and service for your vehicle. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Very proffessional

Very proffessional, was quick to get my car in for a tyre change. Very happy with the service I recieved. I highly recommend using this company for any work you need.

February 12, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi Rschel, we appreciate you recommending our Centre and sharing your positive experience. We're happy you were satisfied with our prompt service for your tyre change.

Rated 5 out of 5 stars

Rhyden and Mark were very friendly and…

Rhyden and Mark were very friendly and helpful. Polite, professional and approachable.

I had my tyres changed today happy with the service.

Will be using again.

February 11, 2026
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi Henry, we appreciate you sharing your positive experience. We're happy to hear that you found our team members helpful and that you were satisfied with our service!

Rated 1 out of 5 stars

Had a brake pad replacement and they…

Had a brake pad replacement and they didnt attach the caliper properly. Horrible sound and dangerous to drive, took it in to be looked at and was quoted 5 days before they would even look. Took around corner. Diagnosed in 5 mins and fixed in 20 (at a cost to myself) They were responsible for the faulty installation which I paid 350 for. Couldnt wait as needed car for work. Was told by 2nd mechanic that they have a habit of poor duty of care.

May 30, 2025
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi Sherief,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look