HiQ Tyres & Autocare - Brandon Reviews 

123
TrustScore 5 out of 5

4.8

Highbury Road, IP27 0ND Brandon, Suffolk, GB


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Rated 5 out of 5 stars

I went into the Brandon Branch to get a potential puncture repaired ! Nail stuck in the tyre . On close inspection Mark the technician discovered only a highly polished stone ( looked like a nail... See more

Company replied

Rated 5 out of 5 stars

This was our first time using this company and they were brilliant. We had been advised by car dealers that we needed 2 new tyres but after inspection by their technician we were advised that we only... See more

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Rated 5 out of 5 stars

I thought I might need a new car battery and went to the Brandon, Suffolk branch. I was happy to book the car in and bring it back especially as they were busy. However, they checked the battery strai... See more

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Rated 4 out of 5 stars

After a little misunderstanding,the team at Brandon HiQ sorted the issue and fitted a new tyre quickly and effectively which was needed so we could travel back to Nottingham.Dominic was very apologeti... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Brandon

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Highbury Road, IP27 0ND, Brandon, Suffolk, United Kingdom

  • 01842 810772

4.8

Excellent

TrustScore 5 out of 5

123 reviews

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4.8

All reviews

(123)

2,473 reviews in the last 12 months

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Rated 5 out of 5 stars

Took my car for a puncture repair

Took my car for a puncture repair. Lovely team in weeting, Brandon. Chatty, funny and professional

March 1, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you for leaving our team such a great review, Nicola, we are always happy to help :)

Rated 5 out of 5 stars

Total legends !

Total legends !
Helped me out massively today when i rocked up in my 28ft motorhome and asked if i could pay to check my tyre pressures. Not only did they do this for me but they wouldn't take any payment for it. Really helpful and pleasant guy that served me. Who says that good customer service is a thing of the past? These guys know how to look after their customers. Although i am not local, if i'm passing this way again and need anything tyre or service related, i'll be sure to go to Weeting's tyres first.

August 22, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Wow! Thank you for taking the time to leave our team such a legendary review. We hope to see you again in the future!

Rated 5 out of 5 stars

Always provide an excellent service

Always provide an excellent service. I'm moved away from the dealer as work is half the price, for a much better quality. Price is very competitive.

July 3, 2024
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Reply from HiQ Tyres & Autocare - Brandon

Thank you for leaving us such a kind review Jason.

Rated 5 out of 5 stars

Every member of staff at HiQ brandon…

Every member of staff at HiQ brandon are always so helpful and nothing is too much trouble.
Especially a big shout out and thank you to Rylan who is always so kind and goes above and beyond for me everytime.
Great place and good prices. They will definitely help you and not steer you wrong!

June 7, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Hi there Gemma,
Thank you for taking the time to leave our team such a kind review. We'll always be glad to go above and beyond for our customers.
Kind regards,
Team Brandon

Rated 5 out of 5 stars

These guys are awesome and always take…

These guys are awesome and always take care of me. They noticed an error from the website with the tires and were still able to get me fitted and out that same day. I highly recommend these guys for your car needs.

March 11, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Hi Kevin,
Thank you for taking the time to leave us such an excellent review. We will always be delighted to help!
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, very helpful call to book vehicle in for MOT - service was excellent, very helpful pleasant and courteous.
Ryhden was very helpful, and will did a great job.

March 6, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you for taking the time to leave us such an excellent review. We're always glad to provide a great service!

Rated 5 out of 5 stars

Brandon's brilliant branch

Rhyden & Mark did a wonderful job of replacing, rotating and checking my tires. Great service that saved me money & gave me peace of mind.
Highly recommended

March 2, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you for your kind review Garth! We really appreciate your business.

Rated 5 out of 5 stars

Thanks HiQ Tyres & Autocare.

Thank you HiQ Tyres & Autocare Brandon
I phoned them first thing in the morning & spoke to Rhyden, my car was then booked in for later in the day.
Rhyden was very helpful & friendly. He went out of his way to help with my tyre, which I wasn’t sure was punctured or something worse.
Thanks also to Mark the technician who sorted my tyre, which ended up being a screw. Will definitely return if I have problems in the future. Highly recommend this company.

February 26, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Tracey, we really appreciate your extremely kind words of recommendation. We will be glad to help with anything your vehicle may require in the future.
Kind regards, HiQ Team

Rated 5 out of 5 stars

What a breath of fresh air...

What a breath of fresh air the staff are here. First of all, they all seemed happy, which is a plus.

I was greeted well. I was having an MOT. There was one issue that was pointed out and it was so quick to fix that I wasn't even charged. This is something I have never experienced before in this environment...honesty and superb customer service.

A big thank you to, Will who is the technician on the job, and also to Dean and Rhyden who made me feel welcomed. This was at the HiQ Tyres & Autocare site in Brandon Suffolk.

Based on this experience, I will be taking my car to them for a service. I usually take it to the Lexus main dealer.

February 24, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Hi Gary,
Customer service is extremely important to us here at HiQ and we really value you taking the time to write us such a great review. We look forward to seeing you again soon!
HiQ Team

Rated 5 out of 5 stars

Excellent service from the team at Brandon.

Excellent service again from the Brandon, Suffolk branch. Had a new tyre fitted in November but got a puncture in the same tyre in February. Kevin in the workshop fixed what was a large hole in the tyre caused by a big piece of metal and saved my new tyre!
Friendly and knowledgeable service from Rhyden who explained the whole process and presented me with the shard of metal taken from the tyre!
I have nothing but praise for the service provided and the price.

February 22, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Hi Lee,
We really value you taking the time to leave our team a review. Your feedback is really useful for other prospective customers. We will always be glad to help!
Kind regards, HiQ Team

Rated 5 out of 5 stars

HiQ Brandon A team does it again!

When I recently had my scooter inner tube changed due to a slow leak, Mark their technician noticed the old tube was not the correct one! Well spotted Mark!!
So I asked for the other wheel tube to be changed also for safety sake.
All no problem for these guys, definitely worth a visit so give them a try 👍
Well done all 👌
Thanks
Graham

February 19, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you for taking the time to leave us a great review Graham! We really value your kind words.

Rated 5 out of 5 stars

EXCELLENT

excellent service really good price for mot and full service thanks to will and rhyden wouldnt hesitate to recomend cant fault them

February 10, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

We really value your excellent review Pat :)

Rated 5 out of 5 stars

Slow puncture

Had a slow puncture so dropped in to HiQ on the off chance I could get it sorted. Spoke to Rhyden who said couldn't fit me in until tomorrow, but once I said I needed to get to stanstead tonight he fit me in there and then and done it himself. Excellent customer service!

February 8, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

We always aim to provide a 5* service here at HiQ. Thank you for your fab review Ryan!

Rated 5 out of 5 stars

Friendly staff…

Rhyden on reception had a friendly manor which made me feel more comfortable. The lady their was kind to my toddler. The service on my car was done by mark and was a good job done.highly recommend. Lovely friendly and helpful atmosphere.

February 6, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Hi Lauren,
Thank you for taking the time to write us such a lovely review of recommendation.
Kind regards, HiQ Team

Rated 5 out of 5 stars

A very efficient service

A very efficient service. I called them at 9am requesting a new tyre for the spare on my pick-up truck. They quoted me, but did not have it in stock, however they would get it in by 2pm. I dropped the wheel at their depot during the morning and picked it up with new tyre fitted at 3pm. All achieved with a very pleasant and obliging attitude.

February 5, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Nigel, we really appreciate your kind review. We are always glad to provide a positive customer service experience.

Rated 5 out of 5 stars

The guys at Brandon were superstars

The guys at Brandon were superstars! My car was seen within 15 minutes and fixed within 30 minutes - rapid! In particular, Rhyden and Mark were fantastic. So friendly and polite, going the extra mile and made my experience amazing. Thanks so much guys!

February 2, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you for taking the time to leave us such a great review Elise! We really appreciate it and we will always be glad to provide a polite and efficient service.
Kind regards, HiQ Team

Rated 5 out of 5 stars

I had a flat front tyre

I had a flat front tyre, took it into Brandon,Straight away Rhyden on the front desk was very helpful and Will who came out and repaired my tyre was very fast in fixing it for me,Amazing service, i would recommend them to everyone

February 1, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Your kind words of recommendation are highly appreciated Cheryl - thank you!

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