HiQ Tyres & Autocare - Brandon Reviews 

123
TrustScore 5 out of 5

4.8

Highbury Road, IP27 0ND Brandon, Suffolk, GB


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Rated 5 out of 5 stars

I went into the Brandon Branch to get a potential puncture repaired ! Nail stuck in the tyre . On close inspection Mark the technician discovered only a highly polished stone ( looked like a nail... See more

Company replied

Rated 5 out of 5 stars

This was our first time using this company and they were brilliant. We had been advised by car dealers that we needed 2 new tyres but after inspection by their technician we were advised that we only... See more

Company replied

Rated 5 out of 5 stars

I thought I might need a new car battery and went to the Brandon, Suffolk branch. I was happy to book the car in and bring it back especially as they were busy. However, they checked the battery strai... See more

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Rated 4 out of 5 stars

After a little misunderstanding,the team at Brandon HiQ sorted the issue and fitted a new tyre quickly and effectively which was needed so we could travel back to Nottingham.Dominic was very apologeti... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Brandon

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Highbury Road, IP27 0ND, Brandon, Suffolk, United Kingdom

  • 01842 810772

4.8

Excellent

TrustScore 5 out of 5

123 reviews

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4.8

All reviews

(123)

2,478 reviews in the last 12 months

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Rated 4 out of 5 stars

Very friendly and knowledgeable team

After a little misunderstanding,the team at Brandon HiQ sorted the issue and fitted a new tyre quickly and effectively which was needed so we could travel back to Nottingham.Dominic was very apologetic and helpful and Rhyden on reception was very friendly. Mark the technician was also very knowledgeable at what he does. Thanks again 👍🏻

March 13, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Hi Jordan,
Thank you for your kind review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We noticed you only left us 4* this time, is there something we could have done better? Please email us at hiqcustomerservice@gmail.com to let us know.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Puncture promptly sorted.

Puncture sorted in half hour whilst I waited. Served by Rhyden, technician Mark. Superb service as always over the years.

March 13, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you Linda, so lovely to hear!

Rated 5 out of 5 stars

Excellent service

Prompt, excellent service as usual. I always use this company for my tyres etc.

March 9, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you very much Trevor!

Rated 5 out of 5 stars

Fantastic service at Weeting Tyres

Fantastic service at Weeting Tyres (Brandon, Suffolk). The team there really know their stuff, friendly folks giving great service at perfect prices. They know me and my car, don’t mess around and always do a grand job. Would highly recommend!

March 9, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you for taking the time to leave a review, Dylan. We appreciate the feedback.

Rated 5 out of 5 stars

FAMTASTIC LOCAL COMPANY

Excellent service from start to finish from the Brandon depot. Fully informed of the work required. A trustworthy and friendly local company. Thank you Dominic, Rhyden and Josh.

March 8, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Good to hear that you received excellent service! Thank you for your review, Sean :)

Rated 5 out of 5 stars

I went to HiQ tyres & autocare

I went to HiQ tyres & autocare, Brandon to get 4 new tyres for my Audi. From the moment I walked in I was acknowledged in a friendly manner, dealt with quickly & efficiently and booked return visit to fit tyres. I believed I got a very good price compared to other quotes I had got locally. On day I had tyres fitted I waited in the reception area and Rhydon arranged for two fitters to work on my car so I didn't have to wait too long. Overall very good service, price and workmanship.

March 4, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Our pleasure to help always Jacqueline! Thank you very much for taking the time to leave the team such a wonderful review!

Rated 5 out of 5 stars

Flat tyre

I noticed that I had a flat tyre so I went to HiQ in Brandon Suffolk. Rhyden was on the front desk. He was very friendly and helpful, he got his team to put the spare on my car and ordered a new tyre for me right then. He then told me to come back the next morning and they will fit, balance and check the pressure of the other tyres.
Mark was the one that fitted the spare and replaced the new tyre, he was very quick and efficient.

March 1, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you Carl, we really appreciate your review. Happy to help anytime!

Rated 5 out of 5 stars

Exceptional service from the Brandon…

Exceptional service from the Brandon office, formally known as Weeting Tyres. Rhyden was exceptionally helpful, polite, courteous and professional when dealing with me on the phone and in person. Maric the technician was super quick and highly proficient. Car was taken in on time, worked on and handed back with no fuss, hanging around or hassle. Highly recommended and will definately return for more work in the future.

February 24, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you so much Ian for this absolutely fantastic review, we really appreciate it! And as always we will forever be happy to help

Rated 5 out of 5 stars

Highly recommend

Rhyden was very polite, helpful and informative. I was made to feel welcome & comfortable whilst waiting for my vehicle to be finished, will definitely return.

February 23, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Happy to help Peggy! Thank you for the lovely review!

Rated 5 out of 5 stars

2 new Tyres, fiesta, great service.

Great service. Booked in by Dominic who was very helpful and informative. Served by Andi who was very friendly. Spoke to 2 mechanics, Mark and another lad who's name I didn't get but is a pigeon fancier, where both friendly. They all seemed to love working at the Brandon, Suffolk, HiQ,(Weeting Tyres) Tyres and Autocare.

February 15, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Good news :) thank you for leaving a review, Julia

Rated 5 out of 5 stars

After having trouble with air in my…

After having trouble with air in my rear right tyre since last summer and being told by Kwik Fit I needed 4 new tyres which I didn’t have done, my car passed its MOT a few months later but I suspected I had a slow puncture so I finally plucked up the courage and went to HiQ today and they were absolutely amazing especially Josh. He checked the pressure in my tyres and made me feel so at ease so I asked him if he would be able to see if it could be fixed or would I need a new one. Within 20 minutes it was all sorted and cost me £26 but would have been nearly £500 at Kwik Fit!!!!! There are companies out there who will take advantage of women but not this one. I’ll definitely go back in future and would recommend them 100% to everyone. Thank you so much Josh and also to Rhyden.

January 31, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thats great news, we are glad your tyres have been sorted :) Thank you for your review, Michelle :)

Rated 5 out of 5 stars

Excellent service

I was given excellent service and advice from HiQ Tyres & Autocare on buying 4 tyres for my Ford Focus car by Dominic and was served by Rhyden, who was very polite and friendly and the technician was Mark who fitted my tyres.
All in all it was exceptional service I received by all staff and would definitely recommend to everyone.
Thank you!! 😊

January 25, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you for your review, Linda :) We value the feedback.

Rated 5 out of 5 stars

Honest professionals!

Dom was fantastic! I requested an alignment for my tires and he was honest enough to inform me of a bad ball bearing that would make the alignment pointless thus saving me money.
His honesty and team’s professionalism would bring me back again for another visit!

January 21, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Always happy to provide an honest service David, thank you for the review!

Rated 5 out of 5 stars

Had my tyres replaced here via black…

Had my tyres replaced here via black circles and I have to say that these guys were fantastic and very friendly and efficient!!
A big thank you to the Brandon team rhyden,Dominic,will & mark for fitting them.

January 16, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you for your lovely review, Peter :)

Rated 5 out of 5 stars

Excellent service, will recommend to other people.

Manager Rhyden and vehicle technicians Mark and Will at HIQ tyres and autocare in Brandon were great. Excellent customer service and very quick and efficient at replacing my tyres, 10/10 will use them again.

January 14, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you for your review, we appreciate the feedback :)

Rated 5 out of 5 stars

Smart Car Tire Replacement

Dominic was a very friendly and helpful guy! Was in and out of the shop super quick as the team were only remounting an old rim onto a new tire. Wonderful customer service!

December 31, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

That's great :) thank you for your feedback.

Rated 5 out of 5 stars

Fitted my wife's car in despite being…

Fitted my wife's car in despite being busy.
Great friendly service by Rhyden at Brandon branch.

December 10, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Always happy to help Martin, thank you for the review!

Rated 5 out of 5 stars

Really friendly company

Really friendly company. Feel like you can trust what they say and what they do. Four new tyres over the last couple if months,car drives really well now.
Excellent service from Rhyden and Will

December 9, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you John! What a kind review!

Rated 5 out of 5 stars

Vey quick,transparent

Vey quick,transparent, clean work and very helpful staff. Assisted by Rhyden and Mark

December 7, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you Virgil, glad we could help!

Rated 5 out of 5 stars

Brandon Team

The Manager Dominic was polite and helpful. Rhyden who served at the front desk was also polite. The technician Mark who worked on the car was fast and returned the car with the spare wheel put back in place. Great customer service from the Brandon Team.

December 7, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Brandon

Thank you Geoff, happy to have you!

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