I went into the Brandon Branch to get a potential puncture repaired ! Nail stuck in the tyre . On close inspection Mark the technician discovered only a highly polished stone ( looked like a nail... See more
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See what reviewers are saying
This was our first time using this company and they were brilliant. We had been advised by car dealers that we needed 2 new tyres but after inspection by their technician we were advised that we only... See more
Company replied
I thought I might need a new car battery and went to the Brandon, Suffolk branch. I was happy to book the car in and bring it back especially as they were busy. However, they checked the battery strai... See more
Company replied
After a little misunderstanding,the team at Brandon HiQ sorted the issue and fitted a new tyre quickly and effectively which was needed so we could travel back to Nottingham.Dominic was very apologeti... See more
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Company details
About HiQ Tyres & Autocare - Brandon
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Highbury Road, IP27 0ND, Brandon, Suffolk, United Kingdom
- 01842 810772
4.8
Excellent
123 reviews
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New Battery? No Problem.
I thought I might need a new car battery and went to the Brandon, Suffolk branch. I was happy to book the car in and bring it back especially as they were busy. However, they checked the battery straightaway, told me I did need a new one. It was ordered from the local supplier and fitted barely fifteen minutes later. Fantastic service and a pleasure to do business with them. Shout out to Rhyden and Will.
December 7, 2022
Unprompted review
Reply from HiQ Tyres & Autocare - Brandon
Great to hear about your experience, thank you for leaving a fantastic review Duncan!
Tyres Replaced at HiQ Tyres and Autocare Brandon.
Had tyres replaced by HiQ Tyres and Autocare in Brandon
Rhyden and Mark got everything completed.
Very helpful from start to finish.
Would recommend and will use again.
December 6, 2022
Unprompted review
Reply from HiQ Tyres & Autocare - Brandon
Thank you so much Clair for the fab review!
Great service!!!
Quick service and very easy. Will visit again!
Rhyden answered all my questions and was very nice and professional.
Mark changed the tire quick and even loaded it in my truck!
November 29, 2022
Unprompted review
Reply from HiQ Tyres & Autocare - Brandon
Great to hear Jesse, thank you!
Excellent service today in Brandon, Suffolk!
Excellent service today at the Brandon, Suffolk store!
Efficient, professional and courteous.
Rhyden particularly stood out who went and above and beyond listening and helping both myself and other customers.
Please keep up the good work!
November 22, 2022
Unprompted review
Reply from HiQ Tyres & Autocare - Brandon
Thank you so much Joanne, your feedback means a lot to the team!
All aspects of reception and workshop…
All aspects of reception and workshop and product very acceptable for tyre replacement. Particularly helpful in scheduling job when advised school run pick up deadline. Many thanks.
October 31, 2022
Unprompted review
Reply from HiQ Tyres & Autocare - Brandon
Always happy to help Neil, thank you!
Good mobile customer service.
Online mobile tyre replacement service was easy to book. Service the day of was great as well. The only issue I had was the confirmation of my mobile appointment. Since the shop did not have a home address on file for my booking, no call was given to obtain it. I had to call HiQ personally to ensure my tyre appointment was still valid.
Three days later, HiQ replaced my worn out tyre valve that was broken; free of charge. Thank you for looking out for a customer.
September 13, 2022
Reply from HiQ Tyres & Autocare - Brandon
Hi Andy,
Thank you for your kind review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We noticed you only left us 4* this time. Please email us at hiqcustomerservice@gmail.com to let us know what we could do better.
Kind regards, HiQ Team
Tyres were ordered easily on line and…
Tyres were ordered easily on line and staff in branch were professional all went as arranged
Well done!
August 30, 2022
Reply from HiQ Tyres & Autocare - Brandon
Thank you for leaving a review, we really appreciate it :)
Reply from HiQ Tyres & Autocare - Brandon
Thanks Charlie! Appreciate it!
Tyre replaced in quick order
Tyre replaced in quick order. Staff were very friendly. Prices were pretty decent too.
August 19, 2022
Reply from HiQ Tyres & Autocare - Brandon
Thank you Mr McGuire for your kind review!
Reply from HiQ Tyres & Autocare - Brandon
Thanks for the great review Catherine!
Very helpful and friendly service from…
Very helpful and friendly service from everyone.
July 23, 2022
Reply from HiQ Tyres & Autocare - Brandon
Hi Helen,
Thank you for your review. We're always happy to provide a friendly service!
Staff very helpful,polite and efficient.
June 11, 2022
Reply from HiQ Tyres & Autocare - Brandon
Thank you for your fab review! We really appreciate it :)
Easy to book online
Easy to book online. I liked that I could ring in advance to find out how busy they were. They took the car straight in and fitted the tyres.
May 24, 2022
Reply from HiQ Tyres & Autocare - Brandon
Hi there,
Thank you for taking the time to leave us a kind review. We noticed you left us 4 stars this time. Is there anything we could have done better? Please feel free to let us know by emailing hiqcustomerservice@gmail.com
Kind regards, HiQ Team
Good price and fast service
Very good experience, will be coming back for my next service.
May 15, 2022
Reply from HiQ Tyres & Autocare - Brandon
Thank you for your kind review.
Reply from HiQ Tyres & Autocare - Brandon
Thank you for your brilliant review Donna!
Bad Service apart from Andy
Andy was nice was nice and pleasant but other staff were not very polite and the other staff were obnoxious and arrogant
March 19, 2022
Reply from HiQ Tyres & Autocare - Brandon
Hi Clive,
Customer service is extremely important to us here at HiQ, and we always aim to provide a reliable and friendly service. Please can you provide us with your full name, your contact details, the date you visited us and your registration details by emailing us at hiqcustomerservice@gmail.com
We will be glad to investigate this matter further.
Kind regards, HiQ Team
Great service.
February 20, 2022
Reply from HiQ Tyres & Autocare - Brandon
Thank you for your kind review Cris!
Very good work would use them again
February 4, 2022
Reply from HiQ Tyres & Autocare - Brandon
Thank you for taking the time to leave us an excellent review Jacqueline!
Fantastic work completed by Jason the…
Fantastic work completed by Jason the mobile fitter of Weeting Tyres Brandon, very efficient and fast replacement of my 4 Tyres. The HiQ management system could do with being tweaked slightly as all communication seemed to imply that I was expected to visit the branch for the mobile fitting.
December 1, 2021
Unprompted review
Reply from HiQ Tyres & Autocare - Brandon
Hi Jason, Thank you for taking the time to provide us with this useful feedback, we really appreciate it.
Kind regards, HiQ Team
I ordered 2 tyres paperwork said 2…
I ordered 2 tyres paperwork said 2 tyres, get to the depot only 1 tyre???? Should have been simple. Had to drive 50 miles instead of 25 miles & waste 2 hours, fantastic, well done, thanks a lot!! Black Circles next time
November 11, 2021
Reply from HiQ Tyres & Autocare - Brandon
Hi Peter,
Customer service is extremely important to us here at HiQ. Please provide us with your contact number, registration number and the time of day you visited us and we will investigate this matter further. Please email us at hiqcustomerservice@gmail.com
Kind regards, HiQ Team
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