I went into the Brandon Branch to get a potential puncture repaired ! Nail stuck in the tyre . On close inspection Mark the technician discovered only a highly polished stone ( looked like a nail... See more
Company replied
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I went into the Brandon Branch to get a potential puncture repaired ! Nail stuck in the tyre . On close inspection Mark the technician discovered only a highly polished stone ( looked like a nail... See more
Company replied
This was our first time using this company and they were brilliant. We had been advised by car dealers that we needed 2 new tyres but after inspection by their technician we were advised that we only... See more
Company replied
I thought I might need a new car battery and went to the Brandon, Suffolk branch. I was happy to book the car in and bring it back especially as they were busy. However, they checked the battery strai... See more
Company replied
After a little misunderstanding,the team at Brandon HiQ sorted the issue and fitted a new tyre quickly and effectively which was needed so we could travel back to Nottingham.Dominic was very apologeti... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Highbury Road, IP27 0ND, Brandon, Suffolk, United Kingdom
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Very poor service.
I called asked for a quote for work (nothing complicated) to be done including a tyre and advised they would get back to me shortly. About two hours later I actually went in to get a quote and again advised they would call me. Three days later and I am still waiting for the call, needless to say I will neither give them my business or recommend them, especially as I managed to get the cost of required parts within one phone call to a parts supplier.

Reply from HiQ Tyres & Autocare - Brandon
The online booking for tyre fitting was easy to use and prices quoted competitive. The customer service when I arrived was pleasant and helpful

Reply from HiQ Tyres & Autocare - Brandon
Excellent service however tyre types advertised on web site were a rated for both fuel economy and performance in wet yet on job sheet it stated differently, f and c rated, next time I will phone the centre and speak to somebody rather than trusting a website.
Tyres job well done and within the expected time. With my thanks
Fantastic service. Cheapest on line within the local area.
Great customer service, COVID secure. Can fully recommend. Thanks
Excellent Service with friendly and helpful staff. Quick and efficient fitting with no fuss.
Tyres were at competitive price also.
Very helpful and stress free. Very covid safe. Would recommend.
Very pleased with the service, friendly and efficient, value for money.
Very good service. Let me know my tyre was going to be a day late. Contacted me to tell me when me tyre had arrived.
Very professional and helpful, great customer service. I will gladly reccomend them to other friends. They have a large range of choices and inventory. They are very knowledgeable and have great tyres.
Excellent service and great prices
Will use again
Vehicle need two tyres and one puncture repair. Turned out I needed 3 tyres in the end. I got there at 12:00 and was driving away at 12:45. Excellent service from the guys . Thank you
Easy to use website, and great price. Arrived at fitting centre, warm and clean waiting room, staff pleasant. Didn’t have to wait long, so all in all very happy with service and price!!!
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