HiQ Tyres & Autocare - Brandon Reviews 

123
TrustScore 5 out of 5

4.8

Highbury Road, IP27 0ND Brandon, Suffolk, GB


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Rated 5 out of 5 stars

I went into the Brandon Branch to get a potential puncture repaired ! Nail stuck in the tyre . On close inspection Mark the technician discovered only a highly polished stone ( looked like a nail... See more

Company replied

Rated 5 out of 5 stars

This was our first time using this company and they were brilliant. We had been advised by car dealers that we needed 2 new tyres but after inspection by their technician we were advised that we only... See more

Company replied

Rated 5 out of 5 stars

I thought I might need a new car battery and went to the Brandon, Suffolk branch. I was happy to book the car in and bring it back especially as they were busy. However, they checked the battery strai... See more

Company replied

Rated 4 out of 5 stars

After a little misunderstanding,the team at Brandon HiQ sorted the issue and fitted a new tyre quickly and effectively which was needed so we could travel back to Nottingham.Dominic was very apologeti... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Brandon

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Highbury Road, IP27 0ND, Brandon, Suffolk, United Kingdom

  • 01842 810772

4.8

Excellent

TrustScore 5 out of 5

123 reviews

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4.8

All reviews

(123)

2,487 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor service.

Very poor service.

I called asked for a quote for work (nothing complicated) to be done including a tyre and advised they would get back to me shortly. About two hours later I actually went in to get a quote and again advised they would call me. Three days later and I am still waiting for the call, needless to say I will neither give them my business or recommend them, especially as I managed to get the cost of required parts within one phone call to a parts supplier.

September 1, 2021
Unprompted review
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi Susie,

Customer service is extremely important to us and we highly value your feedback. If you would like to share details surrounding your visit ( Name, Date, Location, Vehicle Reg and preferred method of contact) we will be happy to investigate this matter further. Please email us at hiqcustomerservice@gmail.com

Kind regards,
HiQ Team

Rated 5 out of 5 stars

The online booking for tyre fitting was…

The online booking for tyre fitting was easy to use and prices quoted competitive. The customer service when I arrived was pleasant and helpful

July 22, 2021
HiQ Tyres & Autocare - Brandon logo

Reply from HiQ Tyres & Autocare - Brandon

Hi,

Thank you so much for taking the time to leave us such an amazing review. This feedback is very much appreciated and is really helpful for future HiQ customers.

Thanks again,
HiQ Team

Rated 5 out of 5 stars

Excellent service however tyre types…

Excellent service however tyre types advertised on web site were a rated for both fuel economy and performance in wet yet on job sheet it stated differently, f and c rated, next time I will phone the centre and speak to somebody rather than trusting a website.

June 15, 2021
Rated 5 out of 5 stars

Very good service

Very good service. Let me know my tyre was going to be a day late. Contacted me to tell me when me tyre had arrived.

July 25, 2020
Unprompted review
Rated 5 out of 5 stars

Professional and great work

Very professional and helpful, great customer service. I will gladly reccomend them to other friends. They have a large range of choices and inventory. They are very knowledgeable and have great tyres.

June 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and price!

Easy to use website, and great price. Arrived at fitting centre, warm and clean waiting room, staff pleasant. Didn’t have to wait long, so all in all very happy with service and price!!!

February 27, 2020
Unprompted review

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