HiQ Tyres & Autocare - Burton Reviews 

217
TrustScore 5 out of 5

4.9

Unit 4 Crown Ind Est Anglesey Road, DE14 3NX Burton-on-Trent, Staffordshire, GB


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Rated 5 out of 5 stars

I highly recommend this garage and the mechanics. Always so helpful and professional, I completely trust their advice and they always go out of the way to do the job as quickly, efficiently and cost... See more

Company replied

Rated 5 out of 5 stars

Excellent service very honest with me. All parts brand new. Mot done with no advisory. Kept me up to date with progress reports. Would definitely recommend this garage. Staff are really pleasant.... See more

Company replied

Rated 5 out of 5 stars

went there 3 times for car servicing, mot, tyre change, wheel alignment. Very professional, friendly, quality service but not costly. I'll go there again for next servicing of my car...

Company replied

Rated 4 out of 5 stars

Used the burton on trent store for my mot . The people in there were very chatty and friendly as a woman I’m not keen on going into garages etc but felt completely at ease . My car needed a little wor... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Burton

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 4 Crown Ind Est Anglesey Road, DE14 3NX, Burton-on-Trent, Staffordshire, United Kingdom

  • 01283 561931

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

2,509 reviews in the last 12 months

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Rated 5 out of 5 stars

Wouldn't go anywhere else helped me get…

Wouldn't go anywhere else helped me get back on the road when car broke down. Staff are polite and helpful

June 15, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi there, thank you for leaving a great review regarding our polite and helpful service!

Rated 5 out of 5 stars

AMAZING

When i visited HiQ, they were amazing, treated me with respect, and i really appreciate this. When dealing with my vehicle, they had no problem to show me the issues they found, and gave reasoning, even if that’s not what i went in for. As a young woman, i really appreciate being explained the problem, before they made the decision to carry out work.

June 9, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

We're so glad to hear you had such a positive experience with us Erin. We appreciate your kind words about our team's respectful approach and clear explanations.

Rated 5 out of 5 stars

The staff provide an outstanding service.

The staff are always eager to please. They are attentive and listen to the customer’s needs. The work standards are excellent and they are transparent with the work carried out. I cannot praise them enough and I highly recommend them.

June 4, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

We appreciate your wonderful feedback Philip! We're delighted to hear our staff are attentive and that you're pleased with our work standards.

Rated 5 out of 5 stars

New tyres

Booked my car in for new tyres: easy to arrange, friendly communication took less than half an hour! Will definitely use for future work!

June 4, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Hi Jeanna, thank you for leaving a great review and we look forward to seeing you again!

Rated 5 out of 5 stars

Very helpful

Very helpful, great service

June 4, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Thank you for leaving a great review Joanna!

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, polite and friendly staff from the first encounter.
Very helpful.
Not the first time of using this garage and definitely will not be the last

May 28, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Hi Julie, thank you for the positive feedback regarding your visit and we look forward to seeing you again!

Rated 5 out of 5 stars

Good first experience

First time user of the garage for Tracking. Easy to book through Find My Garage, was given a specific time via email follow up, arrived and greeted by very friendly staff, good size clean waiting area, work completed in recorded time, very competitive pricing too... would easily consider going back here again in future

May 26, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

We appreciate you taking the time to share your positive experience Paul. We're happy to hear that booking was easy and our team provided friendly service, efficient work, and competitive pricing.

Rated 5 out of 5 stars

Trustworthy, honest and reasonable

The team are always so helpful and friendly. I trust them completely. They always show me worn parts and discuss the best options. They’re truly great.

May 19, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Hi there, thank you for leaving a review. We are so glad to hear you trust us and value our team's helpfulness.

Rated 5 out of 5 stars

Amazing Guys,Sorted tyres on my…

Amazing Guys,Sorted tyres on my previous visit and this time MOT,
Spot on 5 star, My go to place now for anything related to car

May 20, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Hi there, thank you for leaving a review and we're so happy to hear we're your go-to place for car needs.

Rated 5 out of 5 stars

An excellent service

An excellent service.
Brake pads were fitted quickly. All staff were very polite friendly and proffesional. Price was good. I will be returning when the car needs your attention.
Thanks everyone 😃

May 13, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Hi Barbara, thank you for your excellent review! We're so glad to hear that the brake pads were fitted quickly and that our team was polite and professional.

Rated 5 out of 5 stars

Exhaust had come off my car

Exhaust had come off my car! Rang up and spoke to Gavin…and he told me to bring it down as soon as possible! Exhaust had completely blew and managed to change it the same day!
Well done to Gavin and the team for such a flawless service. Would highly recommend

May 7, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

We're happy we could assist you so quickly when your exhaust came off Kay. It's great to hear that we provided a flawless service and got you back on the road the same day. We appreciate your recommendation!

Rated 5 out of 5 stars

Best car garage experience ever - working after hours to repair my tyres

On Monday 20/04/26, after a long day at work, I returned to the car @ 5pm and noticed there were two large nails in both rear tyres. I needed to drive back to Sheffield from Burton upon Trent and it would not have been safe to drive back at motorway speeds given the state the tyres were in. Having driven to a few local tyre fitters after 5pm to ask if they could help (Kwik fit and Formula 1 autocentres), all rejected taking a look or even replacing the tyres because it was at the end of the working day and could only fit me in late in the afternoon the next day (Kwik fit) or two days later (Formula 1)!! When explaining the situation to both of these they were pretty dismissive and not helpful in the moment and I would not have been able to get home which they didn't seem to understand or care about!

I arrived at HIQ in burton at around 5:30pm (They close at 6pm) and was greeted by ROSS who listened to my needs and stated they would be happy to help given my situation. Instead of simply replacing the tyres which would have been a quicker job, the lads worked after 6pm to repair both tyres for me (saving me hundreds of £££'s).

This was the best service I have ever received from a car garage, with ROSS particulaly having the best customer service skills I have come across at any car garage. I would highly recommend this garage to anyone in the local area. Top lads who help their clients when in need even at the end of the day when sweeping up the garage floor and waiting to go home.

April 20, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

We're happy to hear that you had such a positive experience Jordan and we appreciate the recommendation! It's great to know that our team was able to assist you with your tyre issues and get you back on the road safely.

Rated 5 out of 5 stars

Great service

Great service, explained everything in detail and was transparent with costs. Staff were really friendly.

April 22, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Burton

Thank you for leaving such a great review Holly!

Rated 5 out of 5 stars

Very friendly and knowledgable staff

Very friendly and knowledgable staff, very positive experience. Will be back when more work is needed!

April 20, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Thank you for leaving a review regarding our friendly and knowledgeable team Gemma, we look forward to seeing you again!

Rated 5 out of 5 stars

Burton on Trent HIQ

MOT arranged in 24 hours. Friendly professional and thorough . Once again superb service from HIQ. They have looked after my car for some years now and I can't fault them. First Class.

April 15, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Thank you for taking the time to write a review Royston. We appreciate your continued loyalty and are so glad you consistently receive first-class, friendly, professional, and thorough MOT services from our team.

Rated 5 out of 5 stars

Excellent service

Excellent service

April 15, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi there, thank you for leaving a review!

Rated 5 out of 5 stars

I have only used this garage for 6…

I have only used this garage for 6 months but after four transactions we have been really satisfied.
These guys are helpful and offer good prices and availability to do the work.

April 13, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi Richard, we're happy to hear that you're satisfied with our services and appreciate your positive feedback on our helpfulness, pricing, and availability.

Rated 5 out of 5 stars

Fantastic experience ⭐️⭐️⭐️⭐️⭐️

Brought my car into Burton HiQ for an MOT as it was the cheapest place I was quoted for. The reviews were fantastic which gave me confidence and the experience was great from start to finish. Great easy and fast communication, professional and friendly guys at the garage and my daughter was very impressed that “the nice man” even put Bluey on the TV for her whilst we waited. Will definitely not be going anywhere else now and so pleased I’ve found somewhere reliable, friendly and trustworthy. Thank you ☺️

April 10, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Thank you for leaving a review Laura. We're happy to hear that you had a great experience and found our communication easy and fast. It's wonderful your daughter enjoyed her time with us. We look forward to seeing you again!

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