HiQ Tyres & Autocare - Burton Reviews 

217
TrustScore 5 out of 5

4.9

Unit 4 Crown Ind Est Anglesey Road, DE14 3NX Burton-on-Trent, Staffordshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I highly recommend this garage and the mechanics. Always so helpful and professional, I completely trust their advice and they always go out of the way to do the job as quickly, efficiently and cost... See more

Company replied

Rated 5 out of 5 stars

Excellent service very honest with me. All parts brand new. Mot done with no advisory. Kept me up to date with progress reports. Would definitely recommend this garage. Staff are really pleasant.... See more

Company replied

Rated 5 out of 5 stars

went there 3 times for car servicing, mot, tyre change, wheel alignment. Very professional, friendly, quality service but not costly. I'll go there again for next servicing of my car...

Company replied

Rated 4 out of 5 stars

Used the burton on trent store for my mot . The people in there were very chatty and friendly as a woman I’m not keen on going into garages etc but felt completely at ease . My car needed a little wor... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Burton

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 4 Crown Ind Est Anglesey Road, DE14 3NX, Burton-on-Trent, Staffordshire, United Kingdom

  • 01283 561931

4.9

Excellent

TrustScore 5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(217)

2,522 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are simply the best!!!

This garage and its guys are just outstanding!! My car was serviced and MOT'd in next to no time. They are extremely pleasant and easy to deal with. Needless to say I wouldn't take my car anywhere else. Thank you HiQ for your fantastic customer service, see you next year!!

April 2, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

We appreciate you sharing your positive experience June. We're happy to hear that you found our team pleasant and easy to deal with, and that your car was serviced quickly. We look forward to seeing you next year!

Rated 5 out of 5 stars

Fast MOT

Friendly, informative and helpful staff.

March 27, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi Lauren, thank you for leaving a positive review!

Rated 5 out of 5 stars

Very Pleasant Experience…

All so easy very pleasant staff who showed us the broken part and replaced it the same morning

March 23, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Thank you for leaving a review regarding our customer service Jayne!

Rated 5 out of 5 stars

Wonderful service in Burton

What a refreshing change!!!
The wonderful customer service, flexibility & honest advice given to me today was almost unbelievable in this day and age.
A very big shout out and grateful thanks to Gavin & “Peggy” of the Burton, Staffs branch. If you’re “out of town” it’d be worth the effort to come and see these men and get great service.
Many could learn from you.
Thank you both very much 👍😃

March 20, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi Carl, thank you for leaving a review. We're happy to hear that you had such a positive experience! It's wonderful to know that our team's customer service and advice were so helpful.

Rated 5 out of 5 stars

Excellent service

Excellent service and they take the time out to let you know if there’s anything else that needs to be changed or adjusted while doing the original job the car came into the garage for.

March 20, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi Richard, we appreciate you sharing your positive experience! We're happy to hear that you received excellent service and that our team took the time to inform you of other potential needs.

Rated 5 out of 5 stars

M-O-T

Fantastic prompt and efficient service. Got to the garage early and my car was MOT before the time I had booked in for.

March 19, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

We're glad you enjoyed your experience with our prompt and efficient service Matthew. It's great your car's MOT was completed early.

Rated 5 out of 5 stars

A great service from beginning to end .

A great service from beginning to end .
Very friendly helpful staff .
Very professional.
Highly recommend.

March 18, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

We appreciate you recommending us Fiona! We're happy to hear that you found our staff friendly and helpful and that you received great and professional service.

Rated 5 out of 5 stars

Fast, efficient, friendly.

Fast, efficient and friendly service, diagnosed and repaired my punctured tyre quickly and without fuss.

March 17, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi Pam, thank you sharing your experience and it's great to hear our team could assist with your tyre!

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service!

Second year in a year a row trying MOT done by this provider. Absolutely amazing and I’ll be back next year.

March 4, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi Sevana, thank you for leaving a positive review regarding our service and we look forward to seeing you again in the future!

Rated 5 out of 5 stars

Brilliant service by HiQ,

Brilliant service by HiQ,
Friendly staff and very knowledgeable.
Great price for mot

March 13, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi Tony, thank you for leaving such a brilliant review regarding our friendly and knowledgeable customer service!

Rated 5 out of 5 stars

Great motor mechanic garage

Helpful ,caring ,efficient , and very professional , skilled staff and reasonable prices . Great job 👏 please keep it up .

March 11, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi there, we appreciate you taking the time to leave us a review. We're so happy to hear that you found our staff helpful, caring, efficient, and professional!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, prompt service and made to be feel welcome whilst waiting

March 9, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Thank you for leaving a review regarding our friendly and prompt service Jane!

Rated 5 out of 5 stars

Excellent service

Excellent service. Professional yet friendly. MOT completed while I waited. Thank you

March 4, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi Alison, thank you for leaving a great review regarding our professional service!

Rated 5 out of 5 stars

Excellent service

Booked my car in for a service recently. It was easy to make the booking and everything ran smoothly on the day. Would recommend.

March 4, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi there, thank you for recommending HiQ and we appreciate the positive feedback!

Rated 5 out of 5 stars

Very helpful, friendly, quick and efficient.

They diagnosed my problems quickly. Gave me help and advice. Kept me updated throughout the repair process and were quick and efficient.

March 2, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi there, we're happy to hear that we diagnosed your problems quickly and efficiently, provided helpful advice, and kept you updated during the repair process.

Rated 5 out of 5 stars

All good

All good, car booked in for MOT, all done and dusted in an hour.

February 27, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi there, thank you for leaving a review!

Rated 5 out of 5 stars

I booked my MOT at HiQ Burton on Trent…

I booked my MOT at HiQ Burton on Trent after being recommended by a friend.
Arriving just over 30 minutes early I was welcomed by Russ (??) who explained everything I needed and was very personable and professional.
The MOT was completed by ‘Peggy’ who also spoke directly to me afterwards. A big change from other centres.
The waiting area was very open, light, comfortable and clean.
Very efficient and clean professional operation.
Thank you.

February 27, 2026
Unprompted review
HiQ Tyres & Autocare - Burton logo

Reply from HiQ Tyres & Autocare - Burton

Hi Chris, we're happy to hear that you had a positive experience with us. We appreciate your kind words regarding our team's professionalism and the comfortable environment.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look