HiQ Tyres & Autocare - Kettering Reviews 

103
TrustScore 4.5 out of 5

4.5

Unit 1, Telford Way, Telford Way Industrial Estate, NN16 8UN Kettering, Northamptonshire, GB


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Rated 5 out of 5 stars

The tyre fitters at the Kettering branch did a wonderful job fitting two new tyres to my Corsa. The young man in reception was really knowledgeable and the job was done quickly. HiQ was also the best... See more

Company replied

Rated 5 out of 5 stars

Woke up to a puncture on Saturday 16th May and due to go away for the weekend. Waited until the Kettering brach opened and can’t fault the service we received. They fitted us in straight away and th... See more

Company replied

Rated 5 out of 5 stars

The guys were extra polite and carried out the work in good time and also informed me on work that will need doing in the near future which really helps.

Company replied

Rated 5 out of 5 stars

Friendly and efficient. Took it for a repeat MOT after repairing the failed points from last week at a completely different garage. They noticed my wheels had been replaced the wrong way round (... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Kettering

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 1, Telford Way, Telford Way Industrial Estate, NN16 8UN, Kettering, Northamptonshire, United Kingdom

  • 01536 481 415

4.5

Excellent

TrustScore 4.5 out of 5

103 reviews

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4.5

All reviews

(103)

2,618 reviews in the last 12 months

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Rated 5 out of 5 stars

Damsel in Distress

Having hit a pothole late in the day, Richard and Ethan made sure I had a lovely new tyre at a reasonable price as well as track and balance. I was so relieved. The service was exceptional. Two other tyre centres turned me away. Delighted with the attention and service. Well done Richard and the team.

February 5, 2024
Unprompted review
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Carole, we really appreciate your excellent review. Thank you!

Rated 5 out of 5 stars

Great service & communication

I recently visited HiQ for an MOT on my Van. I was really pleased with the service from Richard and his team. Great communication & service. I won't hesitate to visit again for my next motoring requirement.

January 23, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

We really appreciate you taking the time to leave us such a kind review Steve - thank you!
We look forward to seeing you again.

Rated 5 out of 5 stars

Excellent service, competitive price, highly recommend…

After looking at HiQ Kettering online for a price for an oil & filter change, I rang 08/01/24 to ask if I could book my car in for this. The man who took the call (? Richard) was very polite, friendly & helpful and offered an appointment for 09/01/24 at a time that was convenient for me. Richard served/greeted me on 09/01/24 and was very understanding about me being a bit late for the appointment & also not knowing exactly when I would be able to collect the car. He even said that they would ensure security of the car if I couldn’t get back on the 09/01/24. The mechanic that completed the oil & filter change was Ethan. Tyres & brakes were also visually inspected. Richard rang me to inform me when the work had been completed. Returned later to pay, Richard pleasant & friendly and provided an invoice and work report. Very happy with the friendly helpful service and very competitive price 10/10 😊 Thank you Richard & Ethan

January 9, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Hi there,
Thank you for taking the time to leave our team a great review! We really appreciate it and we will always be extremely glad to help with anything your vehicle may need in the future.
Kind regards, HiQ Team

Rated 5 out of 5 stars

HiQ Kettering

HiQ Kettering, Excellent service. Honest reliable and reasonable price. Richard from Kettering kept me updated, informed at progress and was very helpful in every possible way.
That’s why I have used HiQ Kettering for nearly 20 years. From the old management up to the New management, excellent service. Thank you

January 9, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Thank you for taking the time to leave us a brilliant review. We really appreciate your business and will always be glad to help.

Rated 5 out of 5 stars

Visited Kettering Depot this morning

Visited Kettering Depot this morning, big thanks to Joe for the quick tyre change to get me back on the road, great knowledge and friendly service. Thanks once again

January 6, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Thank you for taking the time to leave us an excellent review Laura! We really appreciate it.

Rated 5 out of 5 stars

Proper, Excellent Service

I contacted this business after calling some others. What made this outfit different: they could not have been more helpful on the telephone, and made an appointment. I arrived (very) late for the appointment which was not made into an issue. The work was performed promptly and correctly, all the while it was apparent that the Richard (Manager) and Ethan (Mechanic) were knowledgeable and confident in matters tyre related and, importantly, dealing with customers. All in all, the experience was like the World used to be.
Excellent, Excellent, Excellent.

December 29, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

We absolutely love to see reviews like this. Thank you so much for taking the time to review us. We will be more than happy to help with anything in the future.
Best wishes, Team Kettering

Rated 5 out of 5 stars

Friendly and knowledgable staff

Friendly and knowledgable staff. Great service from Richard and Alex. Will be returning.

December 27, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Thank you for your kind review George! We really appreciate your business.

Rated 5 out of 5 stars

Absolutely first class!

I was due to get some work done at another garage and although I was none the wiser, people were really shocked at the price. So I called HiQ and spoke to a lovely Gentleman called Jay. He was very helpful, polite, and kept me updated with everything. I was expecting to wait atleast a day or two, but just 3 hours after dropping the car off, I received a call to say it was ready to collect!

Amazing service... Polite helpful and very prompt!

October 31, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Hi Sadie,
Thank you for your brilliant review! Our team will always be glad to help with whatever your vehicle may need.

Rated 5 out of 5 stars

Great service from the Kettering Team

Great service from the Kettering Team. Booked MOT and Service online at short notice. Promptly phoned back to confirm preferred date. I have used several times feel that they provide honest and trustworthy service at reasonable prices. On latest occasion went above and beyond to get necessary work done and car back to me on the day despite a mistake on my part (I did have the Locking Wheel Nut, after all😳) Thank You!

October 26, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

We'll always be happy to help Paul :)

Rated 5 out of 5 stars

Helpful, honest, helped me, with no hesitation with another issue

Hi can't emphasize more how grateful i am to the staff at Hi Q Tyres and Autocare. I required 4 tyres on my car, initially i had to change the date, which they were very accommodating with.
As i currently am unable to drive, one of the gentleman kindly came and collected my car, to return it later.
When the gentleman returned i just fleetingly asked if he had noticed a problem with the accelerating. Straight away he confirmed that i need a new clutch. He wasn't trying to push me into purchasing from them, but was sure that it was something i needed to act upon. He also gave me the details of what parts would be needed.
I found out the following day that i am covered by law that the dealer i purchased the car from is liable for the repair. I contacted Hi Q, and asked if they would kindly be able to email me confirmation of the diagnosis of needing a clutch.

I received an email within 20 minutes.
I can't thank them enough. Finding out your clutch needs replacing was a shock, but with their help, it has given me the much need professional confirmation i need to back up the claim with the dealer.
THANK YOU :-) 5******

August 9, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Thank you so much Kerry for this really wonderful review for the team! Extremely glad we were able to help out!

Rated 5 out of 5 stars

the sevice was great and the staff very…

the sevice was great and the staff very friendly,would recommend to my friends,pricing was excellant too,first class.

July 18, 2023
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Thank you John for the great review, we really appreciate it!

Rated 1 out of 5 stars

I have already put a review on here and…

I have already put a review on here and at Hiq response asked me to email the information I have done this still no response I spoke to the manager yesterday of the kettering branch who yet again promised me a call back 1st thing this mornings guess what no call back

June 9, 2023
Unprompted review
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Hi Jan,
Customer service is extremely important to us here at HiQ. Please note this matter is currently being investigated by the area manager for this centre and we thank you for your patience.
Kind regards, HiQ Team

Rated 1 out of 5 stars

I took my car to them with termostat…

I took my car to them with termostat issuses (coolant did not reached the optimal temperature) they said thermostat was ok the sensor was the problem. They kept my car for 2 days charged me £160 and nothing has changed. Still having same problem.

December 23, 2022
Unprompted review
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Hi There,

Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.

Kind regards, HiQ Team

Rated 5 out of 5 stars

A huge thankyou to Wayne the manager…

A huge thankyou to Wayne the manager and Reese for going above and beyond in help;ing get my van on the road and looking after me. I called in with a coolant leak and flat tyre with only two days to spare till i have a surgery and they have rekindled my faith in people again with their kindness.

November 17, 2022
Unprompted review
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Thank you so much Michael for taking the time to leave such a lovely review- the team were so glad to help! Wishing you all the best in surgery- HiQ Team Kettering :)

Rated 5 out of 5 stars

Porsche sports exhaust fitted to…

Had to get a sports exhaust fitted to my Porsche at short notice. Dan booked me in and Tom ''the new guy'' was tasked with the job. Despite being his 1st Porsche job and the fact the old exhaust was rusted in every bracket and bolt, Tom took his time and finished the job. Well done Tom you are a great asset to the HiQ Kettering Team

November 11, 2022
Unprompted review
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Thanks for leaving such a lovely review Paul, glad to hear you were happy with the service!

Rated 5 out of 5 stars

Kettering branch

Kettering branch, had a great experience with them so helpful with our car and was quick and efficient to get parts and our car sorted. The whole team was polite and welcoming will definitely go back.

October 19, 2022
Unprompted review
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Thank you Lucy, so glad to hear you were happy with our service!

Rated 5 out of 5 stars

I recently had two tyres fitted in the…

I recently had two tyres fitted in the Kettering Branch the guys there were brilliant and very helpful

Tyres were competitively priced and the service was excellent

Thanks guys haven’t got a name but got JCB on the invoice perhaps jason?

Keep. Up the great service lads

April 29, 2022
Unprompted review
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Thanks Mark, appreciate it and always happy to help!

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