HiQ Tyres & Autocare - Kettering Reviews 

103
TrustScore 4.5 out of 5

4.5

Unit 1, Telford Way, Telford Way Industrial Estate, NN16 8UN Kettering, Northamptonshire, GB


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Rated 5 out of 5 stars

The tyre fitters at the Kettering branch did a wonderful job fitting two new tyres to my Corsa. The young man in reception was really knowledgeable and the job was done quickly. HiQ was also the best... See more

Company replied

Rated 5 out of 5 stars

Woke up to a puncture on Saturday 16th May and due to go away for the weekend. Waited until the Kettering brach opened and can’t fault the service we received. They fitted us in straight away and th... See more

Company replied

Rated 5 out of 5 stars

The guys were extra polite and carried out the work in good time and also informed me on work that will need doing in the near future which really helps.

Company replied

Rated 5 out of 5 stars

Friendly and efficient. Took it for a repeat MOT after repairing the failed points from last week at a completely different garage. They noticed my wheels had been replaced the wrong way round (... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Kettering

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 1, Telford Way, Telford Way Industrial Estate, NN16 8UN, Kettering, Northamptonshire, United Kingdom

  • 01536 481 415

4.5

Excellent

TrustScore 4.5 out of 5

103 reviews

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4.5

All reviews

(103)

2,618 reviews in the last 12 months

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Rated 5 out of 5 stars

Our clutch disaster.

Whilst on a trip to Kettering from Stoke on Trent on Sunday 24/07/2022, the clutch on our Zafira went. As I am disabled my wife ventured out at 8a.m. on the following day. Not really expecting to find a garage that could do the repair, my wife came across HiQ and was met by Shaun. He quickly assessed our predicament and even organised a tow to the garage. The work was done that very day and we had our car back at 5p.m. We got home later that evening. I cannot praise Shaun and technician Dave enough. The car handled better than it had for years. The price was very competitive and the service could not have been better. I have never taken to do a review before but this instance called for one. Well done HiQ.

July 26, 2022
Unprompted review
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Edward, thanks for leaving us such an amazing review- we really appreciate it and we will always be happy to help!

Rated 5 out of 5 stars

Excellent

Really good. Professional. Honest. Reliable. Good value. Thanks Jordan and Andy.

July 18, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Thank you for your kind review Jon. We will always be glad to help!

Rated 5 out of 5 stars

HiQ in Kettering are fantastic

HiQ in Kettering are fantastic. I have had the pleasure of meeting Jordan on a couple of occasions and he has replaced tyres quickly and without fuss both times. He has visited my home and the kids school within an hour of my call to complete emergency repairs. We have stopped using BMW for our services and repairs as there is no comparison to the level of service and value for money offered by Jordan and his team. Many thanks.

July 10, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Hi Matt,
Thank you for taking the time to leave us an excellent review. We really appreciate it and we will always be extremely glad to help.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Puncture repair!

Phoned up enquiring if they repaired punctures! No problems sir , bring it up! was the reply.
Took my car up and great friendly service. Repaired it in no time.£19! Would I use them again? I would not go anywhere else!

April 23, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Thank you for taking the time to leave us a brilliant review Trevor :) We will always be extremely glad to help!

Rated 5 out of 5 stars

Excellent

So helpful first time with my tyres that I booked mot and service, they fitted me in at short notice. I would highly recommend, 5 star service. will absolutely be going back. Thanks guys

March 29, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Hi Donna,
Thank you for your fab review. We really appreciate it and our team will always be more than happy to help. Nothing will ever be too much trouble!
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent Service

Dropped a car off with AA recovery at 17.30.
Received a phone call first thing following day, with diagnosis of fault and estimate of cost.
The team sourced all of the parts and had me back on the road by 17.30 that following day.
Excellent and courteous 5* service.
Highly recommended

March 17, 2022
Unprompted review
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Hi Ferne,
Thank you for taking the time to leave us a brilliant review! We really appreciate it :)

Rated 5 out of 5 stars

Absolutely fantastic garage

Absolutely fantastic garage. Me and my partner have both used now. Jordan and the team are extremely helpful and the prices are excellent.. They go above and beyond and really know what they are talking about. They will go through all options with you and will try and find the best solution. The most honest garage i have ever been to. Super quick work.

November 7, 2021
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Hi Carmen,
Thank you for taking the time to leave us a great review! We really appreciate it. This will be extremely useful for future HiQ customers.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent customer service and highly recommend Jordan and the team

It has been a long time since I’ve dealt with a team that care about value for money and customer service. Jordan and his team were brilliant from start to finish. They are clearly enthusiastic about cars and about their customers receiving open and honest pricing and service. This team are a testimony to the brand and I hope to deal with them again in the future for anything any of my vehicles require. Thank you very much, you went above and beyond. Dr DL

October 20, 2021
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Hi,
Thank you for taking the time to leave us a great review. We really appreciate it! This will be extremely useful for future HiQ customers!
Kind regards, HiQ Team

Rated 5 out of 5 stars

Jordan and the team are great at kettering HiQ

Jordan and the team at HiQ have been exceptionally helpful with my tyre fitting, very informative and went above and beyond to talk lots of information over to me.

Absolutely great bunch of staff and very helpful auto centre

September 22, 2021
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Hi Courtney,
Thank you for taking the time to leave us a great review! We really appreciate it.
Kind regards, HiQ Team

Rated 5 out of 5 stars

I don't know very much about cars so I…

I don't know very much about cars so I tend to stay loyal to garages where I feel the mechanics give me honest advice and don't hold it against them if that advice isn't always the best, but at HiQ Kettering not only do they seem to be very straightforward people but they clearly know exactly what they're doing too. Only used them once so far, but can think of nothing bad to say about the service they provided today so will definitely be back!

September 17, 2021
Unprompted review
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Reply from HiQ Tyres & Autocare - Kettering

Hi Alex,
Thank you for taking the time to leave us a great review! We really appreciate it. This will be really useful for future HiQ customers.
HiQ Team

Rated 5 out of 5 stars

Kindness !!

My roadside assistance man was a waste of skin, not carrying a Jack. My Discovery was taken to Hi Q where Jordan quickly and efficiently sorted me out, swapping tyres and refusing to take any payment off me as it only took 20 seconds !! What a nice chap. Thoroughly decent. Thank you Jordan. You made a stressful situation so much easier for me.

July 19, 2021
Unprompted review
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Hi Phillip,

Thank you so much for taking the time to leave us such an amazing review. This feedback is very much appreciated and is really helpful for future HiQ customers.

Thanks again,
HiQ Team

Rated 5 out of 5 stars

Great place go

Very friendly team, great recommendations for the best tyres for my car without a big price tag. Would happily recommend to anybody.

July 14, 2021
Unprompted review
Rated 1 out of 5 stars

On Thursday we came to change the rims…

On Thursday we came to change the rims at the service, and we will see that the rims are scratched on the inside.
we tried to talk to someone but we were treated with indescribable indifference and we were told that plastic tools are used, this is hard for me to believe.
we were treated with superiority by the employee who repaired the car but also by the manager.
Now a day away from loosening our screws, this has put our lives in danger.
On Monday morning I will go back to the service asking for explanations as to why this was possible and I want to assure you that I will go as far as possible.
it is unacceptable to endanger our lives because of the unconsciousness of some.

July 3, 2021
Unprompted review
Rated 1 out of 5 stars

Very bad service

Very bad service . They destroyed one of my alloy wheel after fitting my tyres and wheels allingment . also they keep my car 4:30 hours instead of 2. 👎👎👎👎👎👎👎👎

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. As a young female I dread having to go to garages but the staff here were brilliant. They realised I was panicky about my tyre and fitted me in that day for a repair. They were very friendly and made me feel at ease straight away. Couldn’t ask for better service.

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

I recently brought a car from a…

I recently brought a car from a dealership and something didn’t feel too right with the car. I am very new to driving so I couldn’t detect the fault. I rang HiQ and spoke to Andy. He was very helpful and understanding. I took my car over to the garage the next day and he took a look for me and managed to find many faults with the car. He then advised me to take my car back to the dealership as it was still under warranty. This saved me over £1,000 from Andy helping me to do this as I wouldn’t of known what to do myself.
I now always take my car to HiQ and request that Andy looks at it or oversees any work that needs doing on it.
He is very polite, got good communication skills and is very welcoming and helpful!
Many thanks to Andy!

April 13, 2021
Unprompted review
HiQ Tyres & Autocare - Kettering logo

Reply from HiQ Tyres & Autocare - Kettering

Hi Kayleigh,
Thank you so much for taking the time to leave us such a kind review. This feedback is very much appreciated and is really helpful for future HiQ customers.

Thanks again,
HiQ Team

Rated 5 out of 5 stars

Amazing service, good quality and Value for money.

I started using the Garage for almost two years now and they have been the most honest service providers I have ever dealt with. I am very satisfied with their service.
I took my car this morning for them to check out the tyres and they where very honest that there was nothing wrong with them, just one that has that needed a small adjustment. My previous Garage would have made me to buy new tyres at all times. They would always look for reasons why I had to change them.
Thanks to HiQ Kettering . I want to give a big shout out to Grant and the rest of the team for your high quality service.

May 11, 2020
Unprompted review

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