Jamie, the manager, did everything she possibly could to help with a replacement tyre following an encounter with a pothole. The tyre was nearly brand new and had been fitted by HiQ in Scotland. I... See more
Company replied
Location
Switch locationUnit C, Hart Street Estate, Hart Street, ME16 8RF Maidstone, Kent, GB
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See what reviewers are saying
Really happy with the process at HiQ. We had a major engine issue and felt the team went above and beyond for us from the beginning. They made what seemed like an impossible situation a bit more seaml... See more
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Dropped off my Daughters Honda Civic off to Hi Q Maidstone for an MOT/Service while she was on holiday in Barcelona and once again was completely satisfied with the friendly service given by Hi Q. De... See more
Company replied
Both Jamie and Mike are absolutely amazing. They made what should have been a really stressful situation, as stress free as could be. They really go above and beyond and we couldn’t be anymore gratefu... See more
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Company details
About HiQ Tyres & Autocare - Maidstone
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Unit C, Hart Street Estate, Hart Street, ME16 8RF, Maidstone, Kent, United Kingdom
- 01622 600252
4.8
Excellent
94 reviews
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Reply from HiQ Tyres & Autocare - Maidstone
Thank you Richard!
Easy to book in
Easy to book in
Very polite and helpful
Will definitely go back there
Many thanks
Grant
July 5, 2023
Reply from HiQ Tyres & Autocare - Maidstone
Thank you Grant for the great review!
Reply from HiQ Tyres & Autocare - Maidstone
Thank you Matthew!
Good experience
I initially looked on your Website and found your tyre prices were very good .When passing your local depot I called and spoke to one of your employees who checked my tyres and agreed they should be replaced .So I ordered them on line and chose my slot received confirmation and then received a text informing me my tyres were in so called in and had them fitted thank you good experience .
June 13, 2023
Reply from HiQ Tyres & Autocare - Maidstone
Hi Raymond,
Thank you for leaving such a really great review!
Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We noticed you only left us 4* this time, is there something we could have done better? Please email us at hiqcustomerservice@gmail.com to let us know.
Kind regards, HiQ Team
Good service
Very pleased with the tyres I had fitted.
All done within the arranged time.
June 14, 2023
Reply from HiQ Tyres & Autocare - Maidstone
Thank you Abo for the really great review!
Amazing Service
Excellent service and excellent advice in choosing a quality product at good price compared to others in the industry.
February 25, 2023
Reply from HiQ Tyres & Autocare - Maidstone
Thank you Claire for the lovely, lovely review!
terrible customer service booked in…
terrible customer service booked in online for four tyres to be fitted on saturday at midday turned up at 11.20am only to be turned away as they close at 12.30. gentleman behind the desk did not care in the slightest he just wanted to finish even though i was there 1 hour and 10 minutes before they close. No apologies or alternatives offered . Would highly not recommend if you want reliability do not trust these guys ..
January 21, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Maidstone
Hi There,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team
Very friendly and efficient
January 19, 2023
Reply from HiQ Tyres & Autocare - Maidstone
Thank you Mrs Page!
A great service at fantastic prices
Friendly, experienced and very helpful will definitely be using these guys again highly recommended
December 28, 2022
Reply from HiQ Tyres & Autocare - Maidstone
Thank you so much for your review!
Reply from HiQ Tyres & Autocare - Maidstone
Thank you very much!
Tyres were a reasonable price
Tyres were a reasonable price. Fitted in the estimated time frame. Polite and pleasant mechanic.
November 14, 2022
Reply from HiQ Tyres & Autocare - Maidstone
Thanks for leaving a fab review Julia!
guys are very nice and helpful
guys are very nice and helpful. provide professional service.
I'll recommend my friend to use their service.
November 10, 2022
Reply from HiQ Tyres & Autocare - Maidstone
That's great news, thank you!
Good price and friendly service
Good price and friendly service. Had a bit of a wait, or would have been 5 stars.
October 28, 2022
Reply from HiQ Tyres & Autocare - Maidstone
Hi Leigh,
Thank you for your kind review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We noticed you only left us 4* this time, is there something we could have done better? Please email us at hiqcustomerservice@gmail.com to let us know.
Kind regards, HiQ Team
Enquired instore for cheap tyre
Enquired instore for cheap tyre, quoted well over £70. online listed as £56?
ok service but why the discrepancy?
September 15, 2022
Reply from HiQ Tyres & Autocare - Maidstone
Hi Frank,
Thank you for your lovely review. We always aim to provide a 5* service here at HiQ, and we can see you've left us 4* on this occasion. Is there something we could have done better? Please let us know by emailing us at hiqcustomerservice@gmail.com
Kind regards, HiQ Team
Reply from HiQ Tyres & Autocare - Maidstone
Thanks John we appreciate it!
From the booking online for my tyre…
From the booking online for my tyre choice through to picking up my car after having the tyres fitted the process was so easy. Once again the staff were friendly and helpful. I wholeheartedly recommend them. In the past I had a service and mot carried out. They hadn’t finished by their normal closing time but they stayed on to finish so I had my car back. Service beyond.
August 28, 2022
Reply from HiQ Tyres & Autocare - Maidstone
Thank you for leaving a glowing review, Martyn. We really appreciate it :)
A lot cheaper than other big service…
A lot cheaper than other big service centers, work done well and completed within minutes of time frame given.
August 27, 2022
Reply from HiQ Tyres & Autocare - Maidstone
We are glad you were satisfied with this service, thank you for the review :)
Great service
I'm a returning customer & always pleased with the service & cost of work.
August 19, 2022
Reply from HiQ Tyres & Autocare - Maidstone
Thanks Steve we really appreciate your great review!
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