Jamie, the manager, did everything she possibly could to help with a replacement tyre following an encounter with a pothole. The tyre was nearly brand new and had been fitted by HiQ in Scotland. I... See more
Company replied
Location
Switch locationUnit C, Hart Street Estate, Hart Street, ME16 8RF Maidstone, Kent, GB
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See what reviewers are saying
Really happy with the process at HiQ. We had a major engine issue and felt the team went above and beyond for us from the beginning. They made what seemed like an impossible situation a bit more seaml... See more
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Dropped off my Daughters Honda Civic off to Hi Q Maidstone for an MOT/Service while she was on holiday in Barcelona and once again was completely satisfied with the friendly service given by Hi Q. De... See more
Company replied
Both Jamie and Mike are absolutely amazing. They made what should have been a really stressful situation, as stress free as could be. They really go above and beyond and we couldn’t be anymore gratefu... See more
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Company details
About HiQ Tyres & Autocare - Maidstone
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Unit C, Hart Street Estate, Hart Street, ME16 8RF, Maidstone, Kent, United Kingdom
- 01622 600252
4.8
Excellent
94 reviews
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Replacement Tyre
The service was excellent and the work done promptly - left the car with them and they were true to their word came back 45 minutes later and all done and ready to drive off.
June 7, 2021
Reply from HiQ Tyres & Autocare - Maidstone
Hi Mike,
Thank you so much for taking the time to leave us such an amazing review. This feedback is very much appreciated and is really helpful for future HiQ customers.
Thanks again,
HiQ Team
Honest advice and great service
Honest advice and great service. No attempt to add additional unnecessary services unlike numerous competitors and got the best price for my tyre purchase.
May 22, 2021
Reply from HiQ Tyres & Autocare - Maidstone
Hi Simon,
Thank you so much for taking the time to leave us such an amazing review. This feedback is very much appreciated and is really helpful for future HiQ customers.
Thanks again,
HiQ Team
I'll go nowhere else for my MOT
Best place for your MOT, never take my car anywhere else. I have a local branch but I prefer to drive best part of an hour to Maidstone for the guys there to test her. Honest staff, a good laugh to chat with and really friendly and the pricing is spot on 👌
Roll on October when my next service and MOT are due and I can show them my new car!!
January 18, 2021
Unprompted review
Helpful
Helped fit our spare tyre when I booked the replacement tyre. Had new tyre fitted to rim on the afternoon I had booked and quickly on car. Friendly helpful service.
September 9, 2020
Unprompted review
Arrived early wanting to be away…
Arrived early wanting to be away quickly , but compressor had a fault & not working had to wait for it to be repaired, otherwise service was gd and would use again
September 8, 2020
Unprompted review
Maidstone HiQ staff Simply the Best
The staff at Maidstone are truly excellent I have owned cars for 50 years and have dealt with many tyre fitting companies in that time None of these companies can compare with the staff at Maidstone in terms of politeness, a can do attitude and technical know how They even cleaned the wheels before putting them back on the car. I have already started telling my friends of my experience at Maidstone. I hope you are truly proud that you have such excellent staff
July 23, 2020
Unprompted review
Wrote a complaint to the manager
Wrote a complaint to the manager, no reply.
Wrote a complaint to headquarters, no reply. Next letter is to the CEO. Avoid this garage at all costs! They replaced both wishbones and left bolts loose, then did the tracking. Returned the vehicle and they couldn't find any fault. After having the bolts tightened (they were loose by 2 whole turns each!) by another mechanic, my tracking was way off. Got ripped off so badly by HiQ Maidstone and their complaint process is non-existent. HiQ franchises are managed by Goodyear and Goodyear seem to let the garages do whatever they like.
February 1, 2020
Unprompted review
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