HiQ Tyres & Autocare - Newton Aycliffe Reviews 

116
TrustScore 5 out of 5

4.9

Ridgeway, Aycliffe Business Park, DL5 6SP Newton Aycliffe, County Durham, GB


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Rated 5 out of 5 stars

Great service and very helpful customer facing team, not the first time I've used this tyre fitting company in Newton Aycliffe and won't be the last, great job everyone 👏 👍

Company replied

Rated 5 out of 5 stars

The staff here are the best, I’ve been coming here from when they opened about 10 years ago. I always recommend here to anyone that needs tyres. Also Julie the manager always goes the extra mile to s... See more

Company replied

Rated 5 out of 5 stars

Excellent , slick & trustworthy service at the Newton Aycliffe HiQ branch . Met by Julie at reception & then into warm waiting room with tea/coffee etc & you can watch your car MOT taking place on liv... See more

Company replied

Rated 5 out of 5 stars

Great place! Have been here several times to get a tyre changed on short notice and will always go here for quickest and most reasonable prices! For example 4 legally allowed EU winter tyres here are... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Newton Aycliffe

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Ridgeway, Aycliffe Business Park, DL5 6SP, Newton Aycliffe, County Durham, United Kingdom

  • 01325 965269

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

All reviews

(116)

2,556 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service Julie on reception was…

Great service Julie on reception was amazing and very helpful thanks again.

November 28, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Hi Dave, thank you for leaving a great review regarding our amazing and helpful service!

Rated 5 out of 5 stars

Made to feel very welcome

Made to feel very welcome and Julie in reception was professional and courteous. I had two tyres fitted and a yearly service. During my service the mechanic spotted that I had x2 damaged rear springs which I did not know about (thank you for spotting this) and Julie was very helpful by ordering there and then what I required and arranged to get them fitted the next working day which was amazing service. Even more so the mechanic fitted them both in around 20 mins and I didn't even finish my T. Thank you so much for all your help and see you again the next time.

November 17, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

We really appreciate you leaving us this brilliant review. We are always glad to provide a helpful and knowledgable service, and look forward to seeing you again.

Rated 5 out of 5 stars

Excellent experience

Got two tyres fitted today and the service was excellent from start to finish. Everything was quick, easy, and professional. I was especially pleased with the brilliant receptionist, Lindsey — friendly, helpful, and really made the whole experience smooth. Highly recommend!

November 19, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Thank you for leaving us this brilliant review Kyle. We are always glad to provide a helpful and knowledgeable service.

Rated 5 out of 5 stars

Great service

Been in a few times, always helpful and friendly.

November 18, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Thank you for leaving us this excellent review Bradley.

Rated 5 out of 5 stars

Always use this garage fantastic…

Always use this garage fantastic service and lovely professional staff. Thanks again

November 7, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Hi there, thank you for leaving a review regarding our professional service!

Rated 5 out of 5 stars

The Best Around

Every time I contact Hi-Q Newton Aycliffe the staff go above and beyond to accommodate my needs. I cannot recommend these guys enough, as all my friends, family and work colleagues now use Hi-Q.
A special shout out to Julie Anderson for the superb service 👌🏽

November 1, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Thank you for leaving a review Lee. We're happy to hear that our team consistently meets your needs. It's great to know that your friends, family, and colleagues are also benefiting from our service.

Rated 5 out of 5 stars

Tyre issue quickly sorted

I had a slow puncture in one of my tyres, and I called in to see if there was any chance they could help.

And help they did, Julie was amazing and got my car looked and the problem sorted within a short space of time despite me not having booked in. Totally justifying why I keep coming back.

Thank you

October 31, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Hi there, thank you for leaving a review. We're happy to hear that we could assist you with your tyre issue promptly and get you back on the road!

Rated 5 out of 5 stars

Excellent service

Excellent service, full tyre change done very efficiently and competitive pricing.

October 9, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Thank you for leaving us this great review regarding your recent tyre change, Graham!

Rated 5 out of 5 stars

Rang the garage 9.30 this morning with…

Rang the garage 9.30 this morning with a rattle underneath car, booked it in at 1pm and liam put it on ramp and removed the loose heatshield, thankyou to all at hiq really friendly team highly recommend 5* honest reliable service.

October 13, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Thanks for leaving a review Nicola! We're happy to hear that we could promptly address the rattle you heard. Our team appreciates your recommendation and is glad you found our service reliable and friendly!

Rated 5 out of 5 stars

Lindsey and James were absolutely…

Lindsey and James were absolutely fantastic. Prompt, friendly and excellent price and service. Highly recommended.

October 1, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Hi there, thank you for recommending us! We're happy to hear you found the service prompt and friendly.

Rated 5 out of 5 stars

Fantastic place for all your tyre needs…

Fantastic place for all your tyre needs I’d recommend newbridgate tyres to anyone with helpful staff and Julie’s knowledge and expertise is very satisfying to know my vehicles are in safe hands keeping the wheels in motion

September 5, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Hi Nigel, we appreciate you taking the time to leave us such a fantastic review. We're so glad to hear that you found our team helpful and knowledgeable, ensuring your vehicles are in safe hands.

Rated 5 out of 5 stars

Always use this tyre garage they are…

Always use this tyre garage they are 1st class Julie on reception always does her best to get you seen immediately, great team

September 20, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Thank you for leaving a review Shaun. It's great to know our team met your needs, and we appreciate your positive feedback.

Rated 5 out of 5 stars

We had a problem with the wheel…wheel alignment

We had a problem with the wheel alignment on the car and we got great service Julie on the reception was great she made us feel welcome and made sure the car was sorted out swiftly, great job , will definitely be back

September 12, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Newton Aycliffe

Thank you for leaving a review! We're happy to hear that you felt welcome and that we sorted out your car's wheel alignment swiftly. We look forward to seeing you again.

Rated 5 out of 5 stars

The HiQ in Newton Aycliffe is as always…

The HiQ in Newton Aycliffe is as always brilliant. The staff are exceptional polite and treat their customers with the upmost respect. I have used them to service and MOT my jaguar, and they have gone above all my expectations. Very highly recommended and very reasonable costs

September 3, 2025
Unprompted review
HiQ Tyres & Autocare - Newton Aycliffe logo

Reply from HiQ Tyres & Autocare - Newton Aycliffe

Hi there, thank you for leaving a great review regarding our team. We're happy to hear that your Jaguar's service and MOT exceeded your expectations. Thank you for the recommendation!

Rated 5 out of 5 stars

Excellent service & competitive prices

Excellent service from a very knowledgeable team, at competitive prices. All over seen by the manager Julie who ensures customers are at the centre of the business.

August 30, 2025
Unprompted review
HiQ Tyres & Autocare - Newton Aycliffe logo

Reply from HiQ Tyres & Autocare - Newton Aycliffe

Thank you for leaving a great review Simon! We're happy to hear that you found our team knowledgeable and the service excellent.

Rated 5 out of 5 stars

Great service

Great service, everything ran smoothly and got everything sorted I asked for.

August 29, 2025
Unprompted review
HiQ Tyres & Autocare - Newton Aycliffe logo

Reply from HiQ Tyres & Autocare - Newton Aycliffe

Hi Harry, thank you for leaving a review regarding our service!

Rated 5 out of 5 stars

Excellent service from Lindsey had a…

Excellent service from Lindsey had a major issue with tyre and required urgent repair. She was extremely supportive and managed to get booked in same day and sorted. Lindsey is a huge asset to HIQ her customer service is world class and went above and beyond

August 20, 2025
Unprompted review
HiQ Tyres & Autocare - Newton Aycliffe logo

Reply from HiQ Tyres & Autocare - Newton Aycliffe

Thank you for leaving a great review Chris. It's great to know that the service you experienced was so helpful and efficient.

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly staff especially Julie & Lindsay. Definitely recommend.

July 30, 2025
Unprompted review
HiQ Tyres & Autocare - Newton Aycliffe logo

Reply from HiQ Tyres & Autocare - Newton Aycliffe

Thank you for the recommendation luka, it's great to hear you found our team friendly!

Rated 5 out of 5 stars

Great service from start to finish!

Dropped my car off early for a major service and was kept up to date with the progress of my car. I was impressed with how they broke down the costs, so I knew exactly how much my invoice was. Julie is always helpful and nothing is ever a problem, even when the phones are constantly ringing! Thank you Julie and Lindsey. Highly recommend and you always receive a friendly welcome when you walk through the door from all the staff!!

July 4, 2025
Unprompted review
HiQ Tyres & Autocare - Newton Aycliffe logo

Reply from HiQ Tyres & Autocare - Newton Aycliffe

Hi Sarah,
Thank you for taking the time to leave us this fantastic review. We are delighted to hear you were happy with your experience here at HiQ Newton Aycliffe, and really appreciate your kind words of recommendation too.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent service Julie was amazing so…

Excellent service Julie was amazing so friendly and the team were so supportive. I couldn’t recommend HIQ anymore brilliant service from start to finish!

June 28, 2025
Unprompted review
HiQ Tyres & Autocare - Newton Aycliffe logo

Reply from HiQ Tyres & Autocare - Newton Aycliffe

Thank you for this lovely review and your kind words of recommendation Adrian!

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