Great service and very helpful customer facing team, not the first time I've used this tyre fitting company in Newton Aycliffe and won't be the last, great job everyone 👏 👍
Company replied
Location
Switch locationRidgeway, Aycliffe Business Park, DL5 6SP Newton Aycliffe, County Durham, GB
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See what reviewers are saying
The staff here are the best, I’ve been coming here from when they opened about 10 years ago. I always recommend here to anyone that needs tyres. Also Julie the manager always goes the extra mile to s... See more
Company replied
Excellent , slick & trustworthy service at the Newton Aycliffe HiQ branch . Met by Julie at reception & then into warm waiting room with tea/coffee etc & you can watch your car MOT taking place on liv... See more
Company replied
Great place! Have been here several times to get a tyre changed on short notice and will always go here for quickest and most reasonable prices! For example 4 legally allowed EU winter tyres here are... See more
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Company details
About HiQ Tyres & Autocare - Newton Aycliffe
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Ridgeway, Aycliffe Business Park, DL5 6SP, Newton Aycliffe, County Durham, United Kingdom
- 01325 965269
4.9
Excellent
116 reviews
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Very good
Had a very good experience with they company needed two new tyres fitted I called the depot and Julie Anderson was very helpful and very knowledgeable about what tyres were recommended for my vehicle we will definitely recommend them to anyone who needs help with there vehicle
October 18, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
We were glad to help with fitting your two new tyres Steven. Thank you for leaving us this kind review and recommendation!
Fantastic service
Fantastic service, helpfull team. Good coffee while you wait.
October 11, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
Thank you for leaving us this fantastic review, James!
Brilliant service and excellent prices
Brilliant service and excellent prices! Wouldn’t trust any other garage with my car. The technician Liam was very helpful and knowledgeable. Will definitely be back.
October 8, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
We are delighted to hear about your brilliant service experience with Liam and the team, here at HiQ Newton Aycliffe. We look forward to seeing you again in the future!
Excellent
Excellent , slick & trustworthy service at the Newton Aycliffe HiQ branch . Met by Julie at reception & then into warm waiting room with tea/coffee etc & you can watch your car MOT taking place on live screen in waiting area . £35 cost & passed first time with no extras added . Very transparent service would highly recommend.
September 21, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
Hi there Gail,
Customer service is extremely important to us here at HiQ. Thank you for leaving our team such a lovely review. We will be delighted to help with anything your vehicle may need in the future.
Kind regards, HiQ Team
Extremely fast and efficient.
HiQ provided me with an extremely fast and efficient service when I had my car booked in with them for an MOT this morning. At a very reasonable price!
What I like the most compared to the likes of Kwik Fit, is that they have helpful and friendly staff permanently on reception.
Well done guys, keep up the great service :)
Will Best
September 6, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
Hi Will,
Thank you for taking the time to leave us such a kind review. We're always glad to help :)
Kind regards, HiQ Team
Very bad !!
Very bad !!! Get 4 new tyres fitted .. every wheel with different pressure form 1.8 to 6! PSI ... They struggle to undo tracking ends screw they tightened themselves few mounts back ... So they decided to blow torch .. burning some other parts in the process and warping brand new brake discs !!! If you like job done right first time go elsewhere.
August 22, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
Hi there,
Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team
Vehicle booked in for an MOT
Had my car booked in for an MOT today 1st August 2023 at the Newton Aycliffe HiQ Branch.
Always an exceptional service to be had. I’m always recommending them to people I know & in turn they do the same! Never any complaints to be had only praise!
Julie is absolutely brilliant as is Karen too.
Any issues with anything re: tyres & vehicle servicing is never to much trouble. Excellent team you have there!
Really! Well done. 👍
August 1, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
Thank you so much Susan for the really lovely and glowing review, means so much to the team here at HiQ Newton Aycliffe! Happy to help anytime! :)
Aweful
Aweful. Last minute cancellation of mobile service so took it into branch. The 2 Pirelli tyres that came off were to be sent by hiq to pirelli under warranty. Despite emails and phone calls to hiq and area manager, nothing has happened. This started last August . 2 tyres gone !!!! Won't use for my vehicles again.
Update, recieved a reply from Hiq saying to contact them so i did (again). Still no contact from them.
January 14, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
Hi There,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team
No more ringing round for "best price…
No more ringing round for "best price tyres" I will definitely come straight here for my tyres in the future!!
Extremely friendly,helpful staff and for my needs the best price locally with prompt service ..Thank you!!
February 21, 2022
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
Thank you for the great review Colin, we look forward to having you in store again!
excellent value and service
June 18, 2022
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
Thank you for your lovely review Steven!
2 new tyres fitted
2 new tyres fitted for a good price, swapped wheels so fronts were newest no hesitation. Friendly staff makes all the difference. Thankyou.
September 9, 2021
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
Hi John,
Thank you for taking the time to leave us a kind review. We noticed you left us 4 stars this time. Is there anything we could have done better? Please feel free to let us know by emailing us at hiqcustomerservice@gmail.com
Kind regards, HiQ Team
A very satisfied customer
I have used HiQ in Newton Aycliffe twice in the past couple of weeks. The service I have had has been first class on both occasions. If I need similar work doing in future I will not waste time looking around, I will just contact HiQ.
August 3, 2021
Unprompted review
Reply from HiQ Tyres & Autocare - Newton Aycliffe
Hi Robert,
Thank you for your fantastic review, we really appreciate it.
Kind Regards,
HiQ Team
Great service
Great service, especially the lady on the desk very friendly and helpful. Highly recommend!
December 5, 2020
Unprompted review
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