HiQ Tyres & Autocare - Preston Reviews 

117
TrustScore 5 out of 5

4.9

Unit 26, Roman Way, Longridge, PR2 5BD Preston, Lancashire, GB


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Rated 5 out of 5 stars

Nothing is too much trouble for Phil and his team! I always ring with any concerns and no matter what, they fit me in and do everything they can to help. I can’t thank them enough for my recent experi... See more

Company replied

Rated 5 out of 5 stars

Absolutely best service when the most you needed. Tyres, wheel alignment, recommendation, post alignment check and follow up. If you are living on M6 then at J31A is this is the place where you can do... See more

Company replied

Rated 5 out of 5 stars

This was my first time visiting HiQ Tyres & Autocare, and I had a very positive experience. From the moment I arrived, I felt comfortable and well looked after. The staff were friendly, profession... See more

Company replied

Rated 5 out of 5 stars

Just had 2 new tyres fitted to my x3 at competitive price. Service was excellent and problem with one of the wheel bolts being overtightened last time was resolved. Replacement bolt provided and all b... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Preston

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 26, Roman Way, Longridge, PR2 5BD, Preston, Lancashire, United Kingdom

  • 01772 652662

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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4.9

All reviews

(117)

2,494 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic service from this…

Absolutely fantastic service from this company. I called in on a Sunday for and emergency mobile fitting and they were able to fit a new tyre the very next morning. Will continue to use them!

July 26, 2022
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Alisha, thank you for your review! We always aim to achieve a great service!

Rated 5 out of 5 stars

Highly recommend

The garage at Roman Way Preston are so helpful. They take the worry away. So polite and friendly and I will always trust them with my beloved beetle.
Excellent service and the bill is always cheaper than expected. Highly recommend

July 9, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to leave us a really excellent review. We really appreciate it :)

Rated 5 out of 5 stars

Brilliant service

Brilliant service, kept well informed about any damage or problems. Will de definitely using HiQ Tyres again.

July 7, 2022
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to leave us a fab review Adam! We really appreciate it and we will always be extremely glad to help.

Rated 5 out of 5 stars

Amazing service….so happy!

Got my new 4D number plates done a few days ago. Really happy with them, excellent service and really polite/professional staff.

May 28, 2022
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for your fantastic review Adam! We really appreciate it :)

Rated 5 out of 5 stars

Great Company, Very friendly owners and staff, Highly recommended

I can highly recommend the service’s of HiQ Tyres. Used them today for the first time, and they were extremely friendly and helpful. Will definitely be my first choice in the future for any work required. Phil spent a fair bit of time making sure that I understood the aspects of the service he was carrying out, which in this case was all four wheels re-balanced and a free wheel alignment check. They even gave me a cup of tea! I felt right at home, and appreciated the time and effort in the work carried out. Was told to call in for a free safety check anytime. No hard sells, just great advice and service. See you again soon.

May 7, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to leave us an excellent review Martin! We will always be extremely glad to help :)

Rated 5 out of 5 stars

Above & beyond......

I can not praise all the staff at HiQ Tyres & Autocare highly enough. I was let down badly by another tyre company who did not perform at all well. I turned to Hi Q Tyres for help and advice who went way above and beyond what I expected. They rectified all the mistakes that the other company had made and I couldn't be happier. Well done Hi Q, I will not forget the excellent service I received from you. You have all my business from now on.

May 7, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Hi David,
Thank you for taking the time to leave us a brilliant review! We really apprecoaye it and we will always be glad to help :)

Rated 5 out of 5 stars

Great service!

Great service!! Tyres were ordered the day before, everything was ready when I arrived, Jaime fitted them perfectly whilst being polite, chatty and professional.
All in all, HiQ Preston, big thumbs up from this customer!!!

March 25, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Hi Rick,
Thank you for taking the time to leave our team a great review! We really appreciate it and we will always be extremely glad to help :)
Kind regards, HiQ Team

Rated 4 out of 5 stars

Ecellent freindly service at Preston

Ecellent freindly service at Preston. Attnetion to detail good and offrered better tyre at same price when what i ordered wasn't available on day booked. Only negative was very uncomfortable seating in waiting area!!!!

March 3, 2022
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Reply from HiQ Tyres & Autocare - Preston

Hi Brian,
Thank you for taking the time to provide us with this useful feedback. We take your feedback on board.
Kind regards, HiQ Team

Rated 4 out of 5 stars
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Keith,
Thank you for your kind review! Customer service is extremely important to us and we always aim to provide a 5* service. We noticed you only left us 4* this time. Is there something we could have done better? Please let us know by emailing us at hiqcustomerservice@gmail.com
Kind regards, HiQ Team

Rated 5 out of 5 stars

Great professional service

Great professional service, tyres fitted within time frames promised. Your member of staff Caroline was particularly helpful and due to her outgoing and professional nature will be returning for both more tyres and when required a service. Highly recommended

February 26, 2022
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to leave us a fab review Ian! We really appreciate it :)

Rated 5 out of 5 stars

Great company

Great company, efficient service and good communication.
Would definitely recommend.

February 25, 2022
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Reply from HiQ Tyres & Autocare - Preston

Thank you for taking the time to leave a lovely review Ian, we really appreciate it!

Rated 5 out of 5 stars

First Class Service

First class service, seem very quickly today following ringing through for an appointment. Shown excellent customer service and professionalism right through from the reception lady to being seen by the mechanic.
Had a slow puncture to rear tyre and he explained the tyre can be repaired which was done to a very high standard and at a really good price as well.

February 14, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Hi Michelle,
Thank you for taking the time to leave us a fantastic review, we really appreciate it!
Kind regards, HiQ Team

Rated 5 out of 5 stars

Pre booked the appointment so they…

Pre booked the appointment so they could order the tyres I needed. Just been & they have changed them straight away. Polite & professional service. Nothing too much trouble.

February 14, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Preston

Hi Judith,
Thank you for taking the time to leave us a brilliant review! Our team will always be glad to help.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Absolutely great service

Absolutely great service from Phil and Simone cant fault them - competitive price on tyres specially ordered in - beat my usual supplier by £15 per tyre. Highly recommend and will use again

February 13, 2022
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Nick
Thank you for taking the time to leave us a fantastic review! We really appreciate it :)
Kind regards, HiQ Team

Rated 5 out of 5 stars

Brilliant service - I will be a returning customer

Outstanding service from HIQ Tyres and Autocare Preston.
After discovering a flat tyre - being alone and away from home I rang HIQ Preston to ask their advice - they were with me within 15 minutes assessed the damage and followed me the relatively short distance back to the depot- tyre repaired at a very reasonable price and all done with a smile.
I was back on the road within 59 minutes of my initial telephone call- I can highly recommend HIQ Preston - great to see a company where the customers and their safety come first - well done guys.

February 12, 2022
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Denise,
Thank you for taking the time to leave us a lovely review! We really appreciate it and our team will always be glad to help :)
Kind regards, HiQ Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, friendly staff who helped me find what I wanted when I rung, and got them ordered in for the morning after! Was nice and quick and meant I could get on with my day! No complaints at all

January 15, 2022
Unprompted review
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Alex,
Thank you for taking the time to leave us a fantastic review! We really appreciate it and we will always be extremely glad to help.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Great service

Great service, fast and efficient. Always glad to help if they can. Would highly recommend.

October 24, 2021
HiQ Tyres & Autocare - Preston logo

Reply from HiQ Tyres & Autocare - Preston

Hi Brian,
Thank you for leaving us a great review! We really appreciate it.
Kind regards, HiQ Team

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