HiQ Tyres & Autocare - Shrewsbury Reviews 

240
TrustScore 5 out of 5

4.9

Bell Lane, Abbey Foregates, SY2 5EN Shrewsbury, Shropshire, GB


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Rated 5 out of 5 stars

I've been coming to HiQ shrewsbury for many years for service, MOT, tyres brakes etc. They do not try and sell you things you dont need which is excellent, they are normally busy but always try and fi... See more

Company replied

Rated 5 out of 5 stars

The team at HiQ have looked after my various cars for a long time. I keep using them because they are always clear and upfront when talking me through any work that needs doing. If issues arise during... See more

Company replied

Rated 5 out of 5 stars

Straight forward procedure for booking in. Pleasant staff, nothing any trouble, always willing to listen and offer advice if asked. Should issues arise from M.O.T./ servicing etc, then telephone call... See more

Company replied

Rated 5 out of 5 stars

Great service as always! Always willing to help and give advice. Can get booked in in reasonable time. Highly recommended.

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Shrewsbury

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Bell Lane, Abbey Foregates, SY2 5EN, Shrewsbury, Shropshire, United Kingdom

  • 01743 232896

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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4.9

All reviews

(240)

2,578 reviews in the last 12 months

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Rated 5 out of 5 stars

Took my car today because it was making…

Took my car today because it was making a funny noise and Stuart was able to get it seen straight away, even though they had a full manic day.

Thanks again!

March 9, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

We're happy to hear that we could promptly address the unusual noise your car was making, despite our busy schedule Jasmine!

Rated 5 out of 5 stars

Satisfied Customer once again..

I am a returning customer and have always found all the staff to be extremely helpful and efficient … I do not and would not go anywhere else for tyres in Shrewsbury… prices and service are always the best .

March 9, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Russell, we appreciate your continued support and are so glad to hear that you consistently receive helpful and efficient service from our team.

Rated 5 out of 5 stars

Life savers / amazing team

I was travelling from Bristol to stay the weekend in Shrewsbury, during the journey my car started making a loud knocking sound & shaking, as I got into Shrewsbury I took my car straight to these guys, they took it for a test drive & advised I was extremely lucky as the wheel has become loose during my journey!.

These amazing people managed to get my wheel sorted within half an hour paid up & sent on my way, I am so grateful for there help, professionalism & in all honesty saving me from having a serious accident!

Hands down could not fault these guys, very friendly service, quick turnaround & all round amazing!! Would highly recommend

Thank you once again

March 6, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Brandon, we're so glad we could help you during your journey to Shrewsbury and we appreciate the recommendation. It's great to hear that our team provided a friendly and quick service and ensured your safety.

Rated 5 out of 5 stars

Love using this garage

Love using this garage - Stu and his team always go the extra mile to help you out. Very happy repeat customer 😊

February 19, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Karen, thank you for leaving a great review regarding our customer service and we look forward to seeing you again! Thank you for sticking with HiQ.

Rated 5 out of 5 stars

Friendly and reliable. Would 100 percent recommend.

Friendly and reliable. Would 100 percent recommend.
I went in for new tyres. Was alerted to a problem with my braking system (rear discs and pads and brake hose). Despite being very busy, Stuart and Chris took the time to explain exactly what was needed to be done, and fitted me in to do the additional work without me needing to rebook. They did a great job and I definitely will be going back. Thank you Stuart and Chris!

March 4, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

We appreciate your recommendation and are happy to hear about your positive experience Lynda! We're glad the team could explain the braking system issues and complete the additional work efficiently.

Rated 5 out of 5 stars

Fair and upfront

I have been using Hi Q Shrewsbury consistently for 7 years. I previously used someone nearer but they started over charging me and there’d always be ‘extras’ on the bill, then taxed which always resulted in me paying an extra £50+
Stu at Hi Q never does this. He’s honest and upfront. His staff are friendly and polite too. Sadly my car has been in 2x this year and is about to go in again so it’s costing me a fortune! I need a company I can trust and I’m hoping this remains it as it’s not easy to find reliable garages!

January 28, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Shrewsbury

Hi there, thank you for leaving a review. It's great to hear that our honesty and friendly service have earned your trust over the past seven years. We recognise your car troubles this year, and we're committed to providing reliable service.

Rated 5 out of 5 stars

They’re were great staff very helpful &…

They’re were great staff very helpful & polite, very impressed with the level of service. 😊👍

March 5, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi there, thank you for your positive review regarding HiQ's customer service!

Rated 5 out of 5 stars

Never had an issue with this company

Never had an issue with this company, thankfully my car hasn't needed to be in a garage much but whenever it has, no job is too much for them. Staff really go out of the way to make you feel valued. Thoroughly appreciated. Thank you guys ☺️

March 3, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

We appreciate you taking the time to leave us such a great review Alex. We're happy to hear that our team makes you feel valued.

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always
Stu and the guys are friendly helpful and trustworthy

Highly recommend

March 3, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Thank you for recommending us Kathryn!

Rated 5 out of 5 stars

Excellent service

Excellent service. Two tyres ordered and fitted on the same day. I can recommend HiQ with no reservation.

March 2, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

We're happy to hear that you received excellent service Marilyn! It's great to know you were able to get your two tires ordered and fitted on the same day.

Rated 5 out of 5 stars

Booking an appointment was very easy

Booking an appointment was very easy. The team were very customer focused and communication was clear and positive. I would highly recommend Hi Q Shrewsbury for anyone who needs a no hassle repair, maintenance or MOT.

February 26, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi John, we appreciate you taking the time to leave us a review and for the recommendation.

Rated 5 out of 5 stars

Stu was really helpful

Stu was really helpful, provided great service and advice. I have been a customer for some years and would highly recommend.

February 25, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Janette, we're happy to hear that the service and advice were helpful! We appreciate your recommendation.

Rated 5 out of 5 stars

Great communication

Great communication, no hassle and value for money. Thank you!

February 25, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Thank you for leaving a great review regarding our service Caroline!

Rated 5 out of 5 stars

Staff (especially Stewart)are all very…

Staff (especially Stewart)are all very friendly and helpful. Whilst there were some delays it was understandable as they were so busy.

Overall, tyres changed, oil service, and an MOT all done to great standard. Will definitely use again.

February 20, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

HI Kirk, we appreciate you sharing your positive experience. We're happy to hear that you found our staff friendly and helpful.

Rated 5 out of 5 stars

Great customer service

Despite being really busy and short staffed Stuart and the lads did a great job for me repairing a broken coil spring then servicing and MOT'ing my car. I would highley recomend Stuart and his team at HiQ Shrewsbury, i've used them for years and will continue to do so as long as they're there.

February 18, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Bryan, we're happy to hear that we could assist you despite being busy. We appreciate your continued loyalty and are grateful for your recommendation.

Rated 5 out of 5 stars

Always excellent

I have been bringing my car here for around a decade and absolutely wouldn’t go anywhere else. The service is always fantastic and the staff personable and professional. Today’s experience was no exception. Put simply, I trust the staff here to look after my car and to always give me honest, straightforward advice.

February 12, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Nicola, we are so glad to hear about your consistently fantastic experiences. It's wonderful knowing you trust our team to provide honest, professional car care.

Rated 5 out of 5 stars

Great manager

The Manager is excellent very approachable explains any issues in plain English in order people without knowledge of cars like myself can understand. He is always friendly and completes the work to a good standard.

February 12, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Jesse, we appreciate you taking the time to leave us a review. We're happy to hear that our manager is approachable and provides clear explanations.

Rated 5 out of 5 stars

Always super helpful

Always super helpful and will always aim to fit in for tyres or MOT when needed. fair pricing and friendly staff.

February 12, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

We appreciate you taking the time to leave us a review Shellley. We're happy to hear our team is helpful, friendly, and fairly priced!

Rated 5 out of 5 stars

Great service!

Everyone is really friendly and always had great service whenever I've needed to take the car in. Decent prices and open/honest communication.

February 10, 2026
Unprompted review
HiQ Tyres & Autocare - Shrewsbury logo

Reply from HiQ Tyres & Autocare - Shrewsbury

Hi Rachael, thank you for leaving a great review regarding our team's communication !

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