HiQ Tyres & Autocare - St. Austell Reviews 

76
TrustScore 4.5 out of 5

4.5

Trevarrick, Truro Road, PL25 5JN St. Austell, Cornwall, GB


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Rated 5 out of 5 stars

When others were too busy to help us and turned us away HiQ Tyres came to our rescue of a flat tyre. And a helped our return journey back to Hampshire. The young lady was very helpful, professional... See more

Company replied

Rated 5 out of 5 stars

Use HIQ a lot for repairs & my go to for tyres...for a few years now...always good service from Dan & the lads in St Austell. Always feel looked after & Always good repairs & even with previous vans... See more

Company replied

Rated 5 out of 5 stars

Despite the little more mature age of both myself and my car, the St Austell HiQ team always provide a very friendly and professional service! Today was no exception as I needed a new battery and desp... See more

Company replied

Rated 5 out of 5 stars

Nothing but praise for Dan and the rest of the team at HiQ St Austell, even the old fella doing the MoT's. They stuck to their quote, completed all the jobs professionally and cleanly and even put a f... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - St. Austell

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Trevarrick, Truro Road, PL25 5JN, St. Austell, Cornwall, United Kingdom

  • 01726 72366

4.5

Excellent

TrustScore 4.5 out of 5

76 reviews

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4.5

All reviews

(76)

2,457 reviews in the last 12 months

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Rated 5 out of 5 stars

Very prompt service

Very prompt service. All staff friendly

June 29, 2026
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Hi Robert, thanks for taking the time to leave a review! We're so pleased to hear that you found our staff to be friendly.

Rated 5 out of 5 stars

Very helpful and very quick

Very helpful and very quick. Staff are also so friendly and will help with any queries you have.

April 9, 2026
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Thank you for this kind review Sophie. We are always glad to be able to help!

Rated 1 out of 5 stars

Booked appointment

Booked appointment. Got called 2 days later telling me they couldn't do the time slot and I would have to move. I said I couldn't move due to work and appointments hence me booking slot. Cancelled appointment

April 2, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - St. Austell

Hi Natalie,
Customer service is extremely important to us here at HiQ and we appreciate the feedback you have provided.
To investigate this matter further, please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any additional details.
We will be glad to look into this immediately.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Absolutely phenomenal work done to my…

Absolutely phenomenal work done to my car (Nissan leaf) today. Extremely fast and did the job immediately on me turning up

February 12, 2026
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Hi Duncan, we're happy to hear that you had such a great experience! Thank you for your positive feedback regarding the fast service on your Nissan Leaf.

Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice, Dan and his team can be trusted to have your interest at heart. They have a passion to offer real quality work you can't get elsewhere. Offered different options to suit my budget.

January 9, 2026
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Hi Frank, we appreciate you sharing your positive experience! We're happy to hear that you value the quality work and options we offer.

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Solved the problem with my car quickly. Will definitely use this garage again.

December 1, 2025
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Hi June, thank you for leaving a review. We're happy to hear that our staff was helpful and quickly resolved your car issue, we look forward to seeing you again in the future.

Rated 5 out of 5 stars

Excellent Service

Despite the little more mature age of both myself and my car, the St Austell HiQ team always provide a very friendly and professional service! Today was no exception as I needed a new battery and despite the fact they were very busy and I wasn't booked in, they got it all sorted and my car ready to pick up this afternoon. I always get my MOTs and services done there. as everything is explained thoroughly, they keep you updated by phone and just simply offer a fantastic service. Thank you Dan and your amazing team!

December 1, 2025
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Hi Debbie, thank you for taking the time to write this review! We're happy to hear that you consistently receive friendly and professional service from our team. We appreciate you choosing us for your car needs, even without an appointment. It's great to know that you value our thorough explanations and updates.

Rated 5 out of 5 stars

Great service

Great service, friendly staff, I would definitely recommend 👍

November 26, 2025
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Hi there, thank you for recommending us! We're happy to hear you found our service friendly!

Rated 5 out of 5 stars

Dan and Team

Dan, and his team, at St Austell HiQ, were excellent.
Professional, quick, knowledgeable and went the extra mile for us, even though they did not know us, which is so very much appreciated
Would now not hesitate to use them again, and not just for tyres.
They were so friendly.... even to our dog.
THANK YOU

October 30, 2025
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Hi there, thank you for taking the time to write a review. We're so glad we could go the extra mile for you and that you were pleased with our team's friendly service. We hope to see you again!

Rated 5 out of 5 stars

Excellent service all round

Dan was great and the rest of the team that helped fix my car. I will come back to these guys with any problems my car has in the future.

October 1, 2025
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Hi Maddie, we're happy to hear that the team provided you with great service!

Rated 5 out of 5 stars

Always great advice.

Expert knowledge, fair honest pricing, they are busy for a reason but they found a way to fit me in.

October 9, 2025
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Thank you for leaving a great review Frank! We're glad we could accommodate you and provide expert service at a fair price.

Rated 5 out of 5 stars

Use HIQ a lot for repairs & my go to…

Use HIQ a lot for repairs & my go to for tyres...for a few years now...always good service from Dan & the lads in St Austell.
Always feel looked after & Always good repairs & even with previous vans where issues weren't obvious they've worked hard to fix them...absolutely brilliant team

October 16, 2025
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Hi there, thank you for taking the time to write a review. We're so glad to hear you consistently receive great service from our team and that you feel valued.

Rated 5 out of 5 stars

Excellent Garage

They are friendly, efficient and polite. Can’t fault them, would recommend them to anyone.

October 14, 2025
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Thank you for recommending us Julie! We're happy to hear that you found the team friendly, efficient and polite!

Rated 5 out of 5 stars

Amazing Service

Amazing, efficient service with super friendly staff! Thank you so much! 😊

September 26, 2025
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Hi Melanie, thank you for taking the time to write a review regarding our friendly team.

Rated 4 out of 5 stars

Service

Pleasant,Helpful,Experienced, Knowledgeable.

September 2, 2025
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Thank you for leaving a review Patrick. We're happy to hear that our team was helpful and knowledgeable!

Rated 5 out of 5 stars

Great service

They are always really helpful and friendly. The tasks and pricing are always explained clearly and fairly priced. I have had MOT's, servicing and repairs done there and would recommend.

August 29, 2025
Unprompted review
HiQ Tyres & Autocare - St. Austell logo

Reply from HiQ Tyres & Autocare - St. Austell

Hi Samantha, thank you for recommending us. We're happy to hear that you've consistently found our team helpful, friendly, and fairly priced.

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