When others were too busy to help us and turned us away HiQ Tyres came to our rescue of a flat tyre. And a helped our return journey back to Hampshire. The young lady was very helpful, professional... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Use HIQ a lot for repairs & my go to for tyres...for a few years now...always good service from Dan & the lads in St Austell. Always feel looked after & Always good repairs & even with previous vans... See more
Company replied
Despite the little more mature age of both myself and my car, the St Austell HiQ team always provide a very friendly and professional service! Today was no exception as I needed a new battery and desp... See more
Company replied
Nothing but praise for Dan and the rest of the team at HiQ St Austell, even the old fella doing the MoT's. They stuck to their quote, completed all the jobs professionally and cleanly and even put a f... See more
Company replied
Company details
About HiQ Tyres & Autocare - St. Austell
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Trevarrick, Truro Road, PL25 5JN, St. Austell, Cornwall, United Kingdom
- 01726 72366
4.5
Excellent
76 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The booking is easy
The booking is easy. The staff were lovely!!!. It was the first time I'd been and I will definitely be using them again.
February 25, 2022
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for taking the time to leave us a fab review Joanna!
great service thanks
February 23, 2022
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for your fab review Gary!
Great prompt service given
Great prompt service given , very friendly and professional, will definitely be using again 👌
February 1, 2022
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for your fantastic review Mr Winfield!
We really appreciate it.
Reply from HiQ Tyres & Autocare - St. Austell
Thank for your lovely review Janice!
Absolutely Brilliant
Hands down, this is quite simply the best customer experience I have ever had. Nothing is too much trouble, prompt, friendly reliable service and an absolute example of excellence. Highly highly recommend going to see Kim or one of her team.
November 17, 2021
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Hi Emily,
We have noticed you have left us a 1* Review yet provided extremely positive feedback. Are you able to edit this for us?Thank you for takin the time to leave us a great review!
Kind regards, HiQ Team
I had a great experience using HiQ…
I had a great experience using HiQ online. I booked my MOT then someone from the garage called me back to confirm a date. I dropped the car off the night before they worked on it then gave me a rough time to come back and collect. The customer service was brilliant and I felt more then comfortable being there as a woman. Other garages I've felt awkward being on my own but not this one.
October 24, 2021
Reply from HiQ Tyres & Autocare - St. Austell
Hi Becci,
Thank you for leaving us a great review! We really appreciate it. This will be extremely useful for future HiQ customers.
Kind regards, HiQ Team
Happy with service
Unfortunately the MOT dates I selected online were no longer available by the time I received a call back a couple of days later so I had to wait an extra week - which was less than ideal hence a star deducted.
Other than that, service and friendliness of staff at the garage was perfect. Can’t fault.
In summary - would recommend HiQ but ring them if you’re in a rush, don’t enquire online!
October 14, 2021
I've always received great service from…
I've always received great service from HiQ. It's a garage I can trust.
October 12, 2021
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for your kind review Susan! We really appreciate it.
Very good service.
September 29, 2021
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for your kind review Jen!
Had 4 new tyres fitted a few weeks ago
Had 4 new tyres fitted a few weeks ago, was very quick and the guy who fitted them was very friendly and helpful, was impressed. Had MOT recently unfortunately the car failed on LED in headlight. The young lady on reception explained the situation very precisely. I got a replacement headlight and again the young lady was very helpful at getting my car in to be fixed. A few days later the car went in, and for brakes too, I expected the car to be away a couple of days but later that morning a guy phoned to say my car was fixed and ready to go. Was a really nice surprise !! And I thought at a reasonable cost too. Well done to all at HiQ at St Austell. Very pleased !
September 14, 2021
Reply from HiQ Tyres & Autocare - St. Austell
Hi Tim,
Thank you for taking the time to leave us an amazing review! We really appreciate it. This will be really useful for future HiQ customers.
Kind regards,
HiQ Team
Always brilliant good service all round
August 21, 2021
Reply from HiQ Tyres & Autocare - St. Austell
Hi Sam,
Thank you for taking the time to leave us a fantastic review. We really appreciate it!
Kind regards,
HiQ Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.