When others were too busy to help us and turned us away HiQ Tyres came to our rescue of a flat tyre. And a helped our return journey back to Hampshire. The young lady was very helpful, professional... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Use HIQ a lot for repairs & my go to for tyres...for a few years now...always good service from Dan & the lads in St Austell. Always feel looked after & Always good repairs & even with previous vans... See more
Company replied
Despite the little more mature age of both myself and my car, the St Austell HiQ team always provide a very friendly and professional service! Today was no exception as I needed a new battery and desp... See more
Company replied
Nothing but praise for Dan and the rest of the team at HiQ St Austell, even the old fella doing the MoT's. They stuck to their quote, completed all the jobs professionally and cleanly and even put a f... See more
Company replied
Company details
About HiQ Tyres & Autocare - St. Austell
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Trevarrick, Truro Road, PL25 5JN, St. Austell, Cornwall, United Kingdom
- 01726 72366
4.5
Excellent
76 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for leaving a great review Amy!
The experience I got was excellent…
The experience I got was excellent service very friendly and great value for money
June 4, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Hi Mary, thank you for leaving a review regarding your positive experience with our team!
Great service
My exhaust fell half off and despite a really busy day everywhere your team welded a temporary fix to keep me going until they could get the right parts in. Rebooked in and sorted very efficiently and friendly.
August 8, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for taking the time to write a review Rob! We're happy to hear that our team could assist you with a temporary fix during a busy period and are glad everything was sorted efficiently.
Great service and a good laugh with the…
Great service and a good laugh with the staff!
Found the fault and got it repaired where the main dealer failed.
Can’t fault the service and will keep going back!
August 29, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Hi there, thank you for leaving a review. We're happy to hear that you received great service and enjoyed your experience with our staff and look forward to seeing you again.
Great service from the team
Great service from the team, efficient & clearly explained the processes they had taken on my car.
July 22, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Hi there, thank you for leaving a review. We're happy to hear that our team provided efficient service.
Popped in with low tyre pressure…
Popped in with low tyre pressure warning and hardly had to wait at all. First class service.
August 1, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Hi Robert, thank you for leaving a review. We're glad you received first-class service and didn't have to wait long with your tyre pressure issue.
Awesome customer service
Awesome customer service, fitted 4 tyres and MOT'ed the car, perfect communication throughout
July 30, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for leaving a review Scott. It's great to hear you had a positive experience with our team throughout your tyre service.
I’ve used HiQ in St Austell for over 20…
I’ve used HiQ in St Austell for over 20 years, I have various business and personal vehicles that have been looked after by the team. Work carried out to date and advice given has been brilliant. Definitely recommend
July 29, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Hi Alun, thank you for the recommendation. It's great to hear you have been continuously returning to our Centre for our service!
Reply from HiQ Tyres & Autocare - St. Austell
Hi Karl, thank you for leaving a review. We are so happy to hear about your positive experience with our service.
They are very friendly and pleasant to…
They are very friendly and pleasant to talk to they keep you informed of what they are going to do, and always ring you first before anything needs doing and explain the cost and how long it will take to complete the work
July 24, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for taking the time to write a review Jo. We're happy to hear that you found our team friendly and informative.
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for this lovely review Nicky.
Excellent all round service
Very professional, excellent customer service and great value for money
June 10, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
We really appreciate you leaving us this fantastic review Chris.
Friendly staff and top notch service
Friendly staff and top notch service. MOT done and service with a phone call as soon as it was ready. Can't fault them and service was competitively price too
June 5, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for taking the time to leave us this fantastic review, Karen. Our team are always happy to help!
Miracle Workers
I turned up with an engine problem. No appointment, and they were very busy. They found my fault and had it fixed within two hours of my arrival.
June 5, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Thank you fo leaving us this great review, Cindy. We are delighted you that you found our service quick and efficient!
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for leaving our team this great review!
Efficient work.
Good efficient service from the team.
Particularly the lady on the phone who was informative and very knowledgeable.
June 6, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Hi Jamie,
Thank you for your review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We notice you only left us 4* this time, is there something we could've done better?
Please email us at customerservice@hiqtyresandautocare.co.uk to let us know.
Kind regards,
The HiQ Team
They did what I asked for and more!
They did what I asked for! But found other issues!
April 25, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Hi Ali,
We really appreciate your review. We always aim to provide a 5* service but we noticed you left us 3* on this occasion. Is there something we could improve on? Please let us know by contacting us at hiqcustomerservice@gmail.com
We will be happy to help again and appreciate all feedback!
Kind Regards,
HiQ Team
Quick and great customer service
Lovely staff member in the office, they were quick and clear about what was wrong and fixed it within 45 mins.
May 22, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for leaving our team this excellent review, Fern. We're happy to hear we provided a quick and clear service!
Efficient and professional service
Efficient and professional service. Were able to fit me in within the week. Highly recommend
May 20, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Thank you for recommending us, Henry. We are always happy to help!
It was good my only concern was the…
It was good my only concern was the mechanic did not put a cover on seat when he drove it and I noticed sterring wheel was dirty
Apart from that it was ok
May 29, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - St. Austell
Hi John,
Thank you for taking the time to leave us this great review.
We always aim for a 5* service here at HiQ, so we apologize for any inconvenience this may have caused and will pass this feedback back to the Centre.
Kind regards,
HiQ Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.