HiQ Tyres & Autocare - Telford Reviews 

112
TrustScore 5 out of 5

4.8

Sommerfeld Road, Trench Lock, TF1 6SZ Telford, Shropshire, GB


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Rated 5 out of 5 stars

My rear driver side tyre kept loosing air, I called HIQ in Telford, told them what the issue was & asked if I could pop my car in for them to take a look. They were extremely receptive, found the pr... See more

Company replied

Rated 5 out of 5 stars

I always use HiQ they're just very helpful, cheery and polite. I think they're probably a bit more expensive than seeking out smaller independent (who are few and far between) but if they don't have... See more

Company replied

Rated 5 out of 5 stars

Booked online for car MOT and full service, providing two suitable dates. Received a call the following day to confirm and book - member of staff who called was friendly and helpful. Dropped car off w... See more

Company replied

Rated 5 out of 5 stars

Checked in at HiQ Telford Reception today WED 18 FEB 2026 for my 11am appointment. I was having 4 x New Tyres fitted from Blackcircles.com to my 68 plate Vauxhall Astra Elite Turbo. Matt was very pr... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Telford

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Sommerfeld Road, Trench Lock, TF1 6SZ, Telford, Shropshire, United Kingdom

  • 01952 242461

4.8

Excellent

TrustScore 5 out of 5

112 reviews

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4.8

All reviews

(112)

2,476 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Clear explanations as to the issues and what would need to be done to pass the MOT. Promptly re booked in and sorted.

August 4, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi Jo, thank you for leaving us this lovely review. We're always glad to help.

Rated 5 out of 5 stars

The customer service given from the guy…

The customer service given from the guy behind the desk was superb, very attentive, polite and engaging. The quality of work carried out was excellent too. Highly recommended.

July 31, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi Jay, thank you for the review and recommendation! It's great to hear that you were pleased with the work carried out on your vehicle and that the team were polite and attentive too.

Rated 5 out of 5 stars

Great service every time

I always use HiQ they're just very helpful, cheery and polite. I think they're probably a bit more expensive than seeking out smaller independent (who are few and far between) but if they don't have the tyre they get it quickly. I had a blow out near Aberystwyth at 8am, got recovered by the AA who eventually brought me back to Telford, rang ahead to HiQat 11am, they got the tyre to them by 3 and my car was ready by 4.30

Superb - well done Finn 👍

June 29, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

We are so pleased to hear about your excellent experience with us Dave! It's wonderful to know our team was helpful, cheery, and polite, especially during your unexpected situation.

Rated 5 out of 5 stars

Excellent experience and would highly…

Excellent experience and would highly recommend. Staff were very helpful and professional.

June 26, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi Caroline, thank you for leaving an excellent review regarding our team and we appreciate the recommendation!

Rated 5 out of 5 stars

Excellent Garage

Excellent place! I have been recommended this garage, so I had high hopes and wasn't left disappointed. Great customer service!

June 26, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi there, thank you for leaving an excellent review and we appreciate the customer service!

Rated 5 out of 5 stars

Always friendly and obliging.

Always happy to me me an appointment. Doesn't charge if unnecessary and always helpful and obliging.

June 26, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi Phillip, thank you for leaving a great review regarding our customer service!

Rated 5 out of 5 stars

Excellent service

Excellent service, very efficient, extremely helpful staff

June 23, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Thank you for leaving an excellent review Alan!

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. Sorted out my puncture quickly and efficiently - would recommend.

June 18, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Thank you for your recommendation Anita!

Rated 5 out of 5 stars

Great experience as usual

Great experience as usual. The guys are really helpful and knowledgeable.
Never had any issues with HiQ.

June 4, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi Adam, thank you for leaving a great review regarding our helpful and knowledgeable service!

Rated 5 out of 5 stars

Always super friendly service

Always super friendly service! Really easy system to book and kept updated on progress. Thanks for your help guys!

June 3, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi Harli, we are so happy to hear you enjoyed our friendly service and easy booking system!

Rated 5 out of 5 stars

Had a blow out on the way home

Had a blow out on the way home. I turned up when they were about to close and managed to sort me out there and then. They removed the space saver and fitted the new tyre. Very understanding and friendly service.

These hero's do not wear capes but can save the day.

Thanks

May 24, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Thank you for taking the time to write a review Dan! We are so glad we could assist you and are happy we could help you get back on the road safely.

Rated 5 out of 5 stars

Needed a new valve due to a corroded…

Needed a new valve due to a corroded cap, sorted in 5 minutes and no charge. Very helpful and friendly, will definitely use again.

May 20, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi there, thank you for taking the time to write a positive review and we look forward to seeing you again!

Rated 5 out of 5 stars

Great customer service

Very helpful and thorough. Very good service. Would recommend

May 20, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi there, we're so glad you found our service helpful and thorough! Thank you for recommending us.

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