HiQ Tyres & Autocare - Telford Reviews 

128
TrustScore 4.5 out of 5

4.7

Sommerfeld Road, Trench Lock, TF1 6SZ Telford, Shropshire, GB


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Rated 5 out of 5 stars

As a woman I usually find it very intimidating in a man's car world, but not here . I was welcomed and checking in on their system was easy . The guy on reception was really friendly and inform... See more

Company replied

Rated 5 out of 5 stars

How have I never used this place before? At least £100 cheaper for an interim service than a main dealership! It took 2 hours for my service which is the quickest I've experienced and they did not mis... See more

Company replied

Rated 5 out of 5 stars

Booked in for 1700hrs actually done and dusted before 1800hrs. The crew at this location,Telford, go above and beyond. Well happy with service.Could go elsewhere,but this location i trust. Wanted... See more

Company replied

Rated 5 out of 5 stars

My rear driver side tyre kept loosing air, I called HIQ in Telford, told them what the issue was & asked if I could pop my car in for them to take a look. They were extremely receptive, found the pr... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Telford

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Sommerfeld Road, Trench Lock, TF1 6SZ, Telford, Shropshire, United Kingdom

  • 01952 242461

4.7

Excellent

TrustScore 4.5 out of 5

128 reviews

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4.7

All reviews

(128)

2,522 reviews in the last 12 months

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Rated 5 out of 5 stars

Good honest garage at a fair price

Good honest garage at a fair price, used many times now.

January 28, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi Matthew, we appreciate you taking the time to leave us a review. We're happy to hear that you've found our garage to be honest and fairly priced over multiple visits.

Rated 5 out of 5 stars

I have always found the desk staff very…

I have always found the desk staff very pleasant and helpful.
I will use them again in the future if the need arises.

January 21, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

We're happy to hear that our desk staff was pleasant and helpful Richard! We appreciate your feedback and look forward to assisting you again.

Rated 5 out of 5 stars

Lads I dealt with were super helpful…

Lads I dealt with were super helpful amd gave me a bunch of money saving advice and did all the work needed very fast and top standard

January 19, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Telford

Thank you for leaving a review Kieran! We're happy to hear that our team was helpful and provided valuable advice, completing the work quickly and to a high standard

Rated 5 out of 5 stars

Efficient and friendly service

Efficient and friendly service

January 14, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi there, thank you for leaving a great review regarding our efficient and friendly service!

Rated 5 out of 5 stars

Fantastic

Saw fantastic reviews online. Dropped my car off at 8am for a 9am slot and my car was ready within a few hours. Top blokes.

January 14, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi there, thank you for leaving a review. We're happy to hear that you had a positive experience! Thank you for your review and for highlighting our quick service.

Rated 5 out of 5 stars

Good experience overall

Straight forward. Was booked in quickly and expectations set as to what issues there could be.
Work was carried out quickly while I waited.
The waiting room and facilities were clean and tidy, with friendly staff.

January 13, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi Kinsley, thank you for leaving a review. We're happy to hear that you were quickly booked and informed about potential issues. We're also glad the work was completed promptly, and that you found our facilities clean and staff friendly.

Rated 5 out of 5 stars

Excellent.

January 12, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Thank you for leaving a great review Gemma!

Rated 5 out of 5 stars

Top service in Telford

Outstanding service and help with very late pm emergency call and first class care on following morning. Take a bow Matt at Telford, you turned a major problem into a minor event. Very grateful to you and the rest of the team - thank you!

January 7, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi Simon, we appreciate you taking the time to leave us such positive feedback! We're so happy we could assist you with your emergency and provide excellent care.

Rated 5 out of 5 stars

Great service

Dropped my car in without a booking. It was dealt with super quickly, nice price and customer service was great. Only used HiQ now and then but always been a great service from the guys onsite each time.

January 5, 2026
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Thank you for leaving a review Alex. We're happy to hear that your car was dealt with quickly, even without a booking. We appreciate your kind words regarding our service and pricing.

Rated 5 out of 5 stars

HIQ Telford superb service!

HIQ Telford have solved an issue on my car which a local garage which I have used for 7 years failed to spot numerous times. It appears that some garages have become heavily reliant on the diagnostic tool and fail to use experience, intuition, professional curiosity to delved deeper to locate problems.
I wish to personally thank Kieran and the team in identifying the oil leak, misfiring, need for spark plugs and the rocker cover issues and saving my “Sebastian”. (This is the name of my Mokka).
Superb service!

October 23, 2025
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi there, thank you for taking the time to write a review. We're happy to hear that our team identified and resolved the issues with your car, especially after previous difficulties to get you back on the road!

Rated 1 out of 5 stars

Took my car to the Telford branch for…

Took my car to the Telford branch for an mot, it failed and I needed 4 new tyres got my tyres quoted almost £100 cheaper than the price they had quoted me elsewhere so when I left to get them changed they called the police on me, 🤷‍♀️ when I had 2 police officers turn up at my door I was gob smacked, they checked that I had had them changed straight from leaving the garage! I would never use this company again it May seem cheap but I have never in my days seen Such bitterness because I didn’t want their tyres

September 9, 2025
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi there,

Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team.

Rated 5 out of 5 stars

Took my car to HIQ garage in Hadley…

Took my car to HIQ garage in Hadley Telford today just off the trench lock island. Had two front tyres, CV boot kit and lower arm fitted. Matt and the team have done a great job. Matt is really help and goes the extra mile to get the job done and ensure full customer satisfaction. Will definitely be taking my cars back to them moving forward. Great job guys keep up the good work.

July 23, 2025
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi Chris, thank you for taking the time to write a review! We're happy to hear that you were so impressed with the service you received from our team. We look forward to seeing you again.

Rated 5 out of 5 stars

Brilliant company & excellent customer service!

Highly recommend these guys in HiQ Telford! Fitted me in the same day & had excellent service from start to finish, five stars isn't enough!

July 11, 2025
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Thank you for leaving us this brilliant recommendation, Amy. Providing excellent service is always our priority, so we are delighted to hear about your experience!

Rated 5 out of 5 stars

Had a great experience here the day…

Had a great experience here the day before holiday, serviced, mot, tyres and went out their way to sort things for me. Much appreciated, keep up the good work.

July 3, 2025
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Thank you for leaving us this great review Mark. We were glad to be able to assist with all your vehicle needs before your holiday!

Rated 5 out of 5 stars

Highly Recommended

I decided to use you to realign and re balance all 4 wheels on my BMW 640i after checking around all my usual tyre dealers and I have to say the service was second to none and I will definitely use this garage again, in fact I have. The manager and staff were very attentive and went the extra mile, nothing was too much trouble. I will now give them a chance to quote on any tyre replacement in the future, as opposed to using the net.

April 3, 2025
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Thank you for recommending us. We strive to always deliver an attentive and helpful service, so we are delighted to hear about your experience with our team. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Went in with what I thought was a…

Went in with what I thought was a broken spring on the 1/5/25 the staff were brilliant inspected the car and booked it in the next day couldn't fault the service I was given

May 2, 2025
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Thank you for this brilliant review, Michael. We're glad you found our team helpful and appreciate you taking the time to share your positive experience.

Rated 1 out of 5 stars

Utterly useless! Zero stars if I could.

Utterly useless! Booked 5 tyres online, selected a fitting date, gave my number - all done correctly. Turned up as booked to & spoke to a rude & unhelpful fitter saying "We can't do that" - it's a motorhome. Spoke to Assistant Manager who was polite, but he had no trace of my booking, despite agreeing with me looking at my phone that it was correct, and he didn't think my tyres had even come in. Nothing on website to say that a motorhome would be a problem. Went to my local independent tyre dealer instead, a bit more expensive but helpful and they know what they're doing! . *** Follow up *** In credit to HiQ, they have followed up on this, I've had a good phone call both from the branch and the Area Manager to explain & apologise.

April 8, 2025
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi there,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Fixed something that Halford's couldn't.

I nipped into HiQ in Hadley after going to Halford's to have new headlight blubs fitted, Halford's were unable to fit the blub for me saying I'd have to have the bumper and lights removed to get it fitted. I nipped into see if this was correct, the guy behind the counter was able to help fit the blub for me without doing any of the above. Even helped me with a tyre pressure concern. Couldnt have asked for better service, Thank you!

February 26, 2025
Unprompted review
HiQ Tyres & Autocare - Telford logo

Reply from HiQ Tyres & Autocare - Telford

Hi there,
Thank you for taking the time to leave our team here at HiQ Telford such a great review. We will be delighted to assist with anything your vehicle may require in the future.
Kind regards, HiQ Team

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