HiQ Tyres & Autocare - Truro Reviews 

91
TrustScore 5 out of 5

4.8

St Austell Street, TR1 1SE Truro, Cornwall, GB


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Rated 5 out of 5 stars

Excellent service. Fitted me in at short notice for an oil change and checked the car over for other issues/faults too. The issues they identified were kindly sorted in the same session. Reasonable pr... See more

Company replied

Rated 5 out of 5 stars

Can’t fault that experience at all, did an online request for a major service, Jeff chased it up almost immediately. Easy to book, when it came to the work, quick with the work and able to book me in... See more

Company replied

Rated 5 out of 5 stars

Dropped my car off in the morning before work had to have a new cv boot and 4 new tyres, by lunchtime I had the phone call that all the work was done. Car is running sweet as a nut no knocks or noise... See more

Company replied

Rated 5 out of 5 stars

The team at HiQ are very friendly. I’ve busted these guys twice for my MOT and they always ring me uk to explain everything and are super helpful with my little to no car knowledge to ensure I unde... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Truro

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • St Austell Street, TR1 1SE, Truro, Cornwall, United Kingdom

  • 01872 274488

4.8

Excellent

TrustScore 5 out of 5

91 reviews

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4.8

All reviews

(91)

2,543 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Fitted me in at short notice for an oil change and checked the car over for other issues/faults too. The issues they identified were kindly sorted in the same session. Reasonable pricing and excellent communication, car was ready within 2-3 hours. So pleased, thanks so much to HiQ team at Truro!

July 1, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

Hi there, thank you for leaving a review. We're so pleased to hear we could fit you in quickly for an oil change and address other issues in the same session. We appreciate your kind words about our reasonable pricing and excellent communication.

Rated 5 out of 5 stars

Top standard of work

Can’t fault that experience at all, did an online request for a major service, Jeff chased it up almost immediately. Easy to book, when it came to the work, quick with the work and able to book me in next day, and very reasonable on prices. Really happy with the work and will be coming back

June 30, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

We're so pleased to hear you had such a positive experience with us! Ben We're glad we could book you in quickly and provide excellent service at a reasonable price. We look forward to seeing you again.

Rated 5 out of 5 stars

A great service

A great service, 25 minutes for new rear tyres - good advice from the manager and will return

June 30, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

Thank you for leaving a great review Sam and we look forward to seeing you again!

Rated 5 out of 5 stars

GREAT COMPANY

A VERY HONEST COMPANY WILL ONLY DO A JOB IF NEEDED FOR A MOT. GOOD SERVICE AND VERY POLITE STAFF, WILL USE THEM AGAIN AS I DO EVERY YEAR.

June 22, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

We truly appreciate your kind words Michael! We are so glad our honest approach and polite staff made a positive impression. We look forward to seeing you again.

Rated 5 out of 5 stars

Car MOT

MOT for my car was seamless from booking the slot to finishing the test.
Customer service is very good and Jeff was excellent

June 10, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

Hi there, thank you for leaving an excellent review and we hope to see you again!

Rated 5 out of 5 stars

Fast and efficient MOT

Fast and efficient MOT.
Booked in online. Very quick and friendly service and passed without advisories.

May 8, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

Hi Geoffrey, we're happy to hear that your MOT experience was fast and efficient! Thank you for booking online and for your positive feedback regarding our friendly service.

Rated 5 out of 5 stars

Arrived in Truro at 7:30am

Arrived in Truro at 7:30am, my car started making a bad noise, called in at 8:30 Jeff and the guys sorted the problem and the car was back by midday !!! Best service I’ve had in years, cannot recommend these guys enough !!! Life savers

May 7, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

Hi Clive, we're happy to hear that we could resolve your car issue promptly. It's great to know our service met your expectations and that you were back on the road quickly. We appreciate your recommendation!

Rated 5 out of 5 stars

Top marks for excellent service

Went to HiQ today to see if they could sort the mess up of Kwik Fit wheel balancing and they were amazing , so knowledgable and helpful , did it there and then . Thanks James and team

April 27, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

Hi there, we appreciate your positive feedback and are so glad you found our team knowledgeable and helpful. We're happy to hear that we could resolve the previous issue with your wheel balancing!

Rated 5 out of 5 stars

Didn’t realise MOT ran out!

Didn’t realise MOT ran out!! spoke to Jeff and he said pop car down and would fit in around other work. MOT done in a couple of hours! Such a relief.
Jeff very reassuring and price was amazing. Thank you and I will book my next service and MOT with this company.

April 23, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

Thank you for leaving us this brilliant review Cozette. We were glad to be able to help with your MOT, and look forward to seeing you again for any future work your vehicle may need.

Rated 5 out of 5 stars

THE MANAGER, GEOFF, IS EXCELLENT

I frequently use HiQ Truro for my 2 cars. The service is excellent and Geoff (the manager) is very helpful and efficient

April 10, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

We appreciate you sharing your positive experience David! We're so glad to hear you value our excellent service and efficient management for your cars.

Rated 5 out of 5 stars

We dropped in with no appointment on…

We dropped in with no appointment on Good Friday and the manager could not have been more helpful. They found the time and fixed the car - great service

April 3, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

We appreciate you leaving us this kind review Mark, and we were glad to be able to help.

Rated 5 out of 5 stars

Geoff was extremely helpful as we had a…

Geoff was extremely helpful as we had a flat tyre due to a pothole
Originally they did not have the size of tyre we needed, however they had a delivery not long after we had left
Geoff phoned me to say that it had come in and they could fit the same day
This saved me money and time and was greatly appreciated

April 2, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

Hi Jon, thank you for taking the time to leave us this excellent review. We were glad to be able to help with your tyre replacement.

Rated 5 out of 5 stars

Two new front tyres plus tracking done.

Jeff the manager runs the place like clockwork.And has his finger on all the customers cars requirements.
Arrived early for my appointment but work started straight away.And was completed in a very timely manner.
Very pleased with the service.

March 20, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

We appreciate you taking the time to leave us a review Tim. We're happy to hear that your service was completed promptly and that you were pleased with the overall experience.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, efficient, and very reasonable pricing. Would highly recommend.

March 18, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

Thank you for recommending us Sonny and we're happy to hear you received excellent customer service!

Rated 5 out of 5 stars

HIGHLY RECOMMENDED

Dropped my car off in the morning before work had to have a new cv boot and 4 new tyres, by lunchtime I had the phone call that all the work was done. Car is running sweet as a nut no knocks or noises, can guarantee any future works on any of my vehicles will be carried out by this garage. They also give a payment assist option if your bill is more than you can afford to pay in one go, it spreads the cost over four payments,
HIGHLY RECOMMENDED

February 19, 2026
Unprompted review
HiQ Tyres & Autocare - Truro logo

Reply from HiQ Tyres & Autocare - Truro

We're happy to hear that you had a positive experience Andrew! It's great to know the work was completed quickly and your car is running smoothly. We appreciate your recommendation and are glad the payment option was helpful.

Rated 5 out of 5 stars

Wonderful service

I have been taking my car to HiQ for a couple of years now. They always fit me in promptly, explain everything well and complete any repairs to a high standard yet for a reasonable price.
I particularly enjoyed the revamped waiting area, complete with a (much appreciated) coffee machine, at my visit for a fan-belt adjustment while I waited yesterday.

February 17, 2026
Unprompted review
HiQ Tyres & Autocare - Truro logo

Reply from HiQ Tyres & Autocare - Truro

Hi Laura, we're happy you've consistently had positive experiences with us. It's great to know you appreciate our prompt service, clear explanations, and quality repairs at a reasonable price. We're also glad you enjoyed the updated waiting area!

Rated 5 out of 5 stars

Absolute above and beyond service

Absolute above and beyond service - Jeoff was so kind to go out of his way to help me sort my car as soon as possible whilst also explaining everything as he went. Can’t fault them super impressed.

December 19, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

Hi Amy, thank you for leaving us this brilliant review. We are always glad to be able to help with our knowledgable and professional service.

Rated 5 out of 5 stars

Exceptional service

⁹Very polite and friendly staff, great communication and Service with a smile.

December 4, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Truro

Hi Chris, thank you for leaving a review. We appreciate you highlighting our team's friendly service and great communication.

Rated 5 out of 5 stars

Always use HiQ in Truro Cornwall

Always use HiQ in Truro Cornwall. All the staff are great and supportive whenever I take any of my vehicles to them

October 2, 2025
Unprompted review
HiQ Tyres & Autocare - Truro logo

Reply from HiQ Tyres & Autocare - Truro

Hi Tony, thank you for leaving a positive review. We're happy to hear that our team consistently provides great support for all your vehicles' needs.

Rated 5 out of 5 stars

Always an amazing service

Always an amazing service. Geoff/ Jeff is always happy to explain the breakdown of the costs. The team are always welcoming when I arrive. As someone who knows nothing about cars, I’m always wary that a garage may take advantage of that, but the Truro HiQ garage always takes the time to give honest advice. Thank you!

October 3, 2025
Unprompted review
HiQ Tyres & Autocare - Truro logo

Reply from HiQ Tyres & Autocare - Truro

Hi Zoe, we appreciate you taking the time to leave us such a complimentary review. We're happy to hear that you find our team welcoming and that we can provide honest advice. We look forward to seeing you again.

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