HiQ Tyres & Autocare - Whiteley Reviews 

137
TrustScore 4.5 out of 5

4.5

Unit 4 Fulcrum 1, Solent Way, Whiteley, PO15 7FE Fareham, GB


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Rated 5 out of 5 stars

Easy booking process online, great contact for when tyre has arrived and booking in. Lovely staff. Slight hiccup on 2 tyres ordered for the front against what fitted (load rating but otherwise exact... See more

Company replied

Rated 5 out of 5 stars

HiQ Tyres & autocare whiteley were nothing but fantastic today. Customer service was brilliant from the front desk to the engineer who found a problem that was really hard to find. Replacement... See more

Company replied

Rated 5 out of 5 stars

Due to a slow puncture and MOT advisory, I needed to replace two front tyres. I used the online booking service which was easy to navigate and to use, and a slot was provided for the following... See more

Company replied

Rated 5 out of 5 stars

Nothing too much trouble for HIQ tyres In Whiteley. Lovely helpful lady on the front desk. Unable to repair my cracked wheel, however, recommended Mercury welding and between HIQ and Steve from mercu... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Whiteley

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 4 Fulcrum 1, Solent Way, Whiteley, PO15 7FE, Fareham, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

137 reviews

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4.5

All reviews

(137)

2,499 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service at short notice

Excellent service received yesterday after my car had a puncture. I live out of town and was recommended them by the roadside assistance and what good advice that was. After a short wait they were able to inspect my damaged tyre and fit a new one on the spot, despite having no appointment. Much appreciated!

August 2, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you so much Sarah for taking the time to leave a brilliant review, glad we were able to help and have you back on the road safely!

Rated 4 out of 5 stars

So nearly 5 stars

Really straightforward on-line booking and speedy service. Great customer service. Would have been 5 stars if they had put the temporary spare back where it belongs rather than just leave it in the boot for me to do - no big deal but would have been a 5-star touch if they had done so.

July 29, 2023
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you for leaving such a lovely review for the team, completely understand and take on board your feedback for future!

Rated 1 out of 5 stars

A Disastrous Experience at HiQ Tyres & Auto Centre in Whiteley

I recently had the misfortune of visiting HiQ Tyres in Whiteley, and I must say it was an utterly disappointing experience from start to finish.
They sold me a pair of Goodyear front tyres which I then requested they get me the exact pair for the rear, I waited a week only for them to fit a much cheaper set of Goodyear tyres completely different from the ones on the front costing half the price then attempted to charge me for the cost of the full premium tyres.
When I complained I was made to feel like i'm a bother for asking them top do the right thing.
I will never be going back here, awful and very dishonest people.

July 28, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Whiteley

Hi Max,
So that we can investigate this matter further, please email us at hiqcustomerservice@gmail.com with any additional details. We will gladly look into this. Kind regards, HiQ Team

Rated 5 out of 5 stars

Easy booking and great service

Easy booking process online, great contact for when tyre has arrived and booking in. Lovely staff. Slight hiccup on 2 tyres ordered for the front against what fitted (load rating but otherwise exact same) but not of the store's doing. Staff dealt with professionally and all sorted with a small refund (difference in tyre cost). Note tyre fitted is exactly what the OEM specifies and hence all fine, I had just gone with the tyre previous owner had fitted which was over specified for the load (same brand and varient just load difference). New tyres much better than the old.

July 19, 2023
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you for leaving a lovely review for the team Bailey, glad we were able to get you back on the road all safe!

Rated 4 out of 5 stars

good

good, so easy to arrange and good prices online, unfortunately the booking system is not ideal as you can find there is a big long wait if busy

July 11, 2023
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you for the kind review! We always try our best to fit everyone in, perhaps try giving us a ring we'll see what we can do! :)

Rated 5 out of 5 stars

Exceptional service

We were at the local eye hospital when we realised we had a flat tyre. Staff there recommended HiQ and they were right! Tyre was too damaged to repair but pumped up and fitted the spare and refused to take any payment. Superb exceptional service and helpful friendly staff

June 26, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you for taking the time to leave such a lovely review for the team Jil, we were happy to be able to help!

Rated 5 out of 5 stars

Great Service and trustworthy Garage

Great Service and trustworthy Garage. Really gave a good diagnostic and very fair solutions.
My car is very essential for my work and I am so pleased to accessed HiQ's services. I booked through the BookMyGarage for essential workers.
Mark was very helpful in sorting out the booking as the booking hadn't shown up to them. He managed to squeeze me at the earliest appointment

June 8, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Whiteley

Glad we were able to help Simba, and thank you for choosing HiQ!

Rated 5 out of 5 stars

All round good service.

Easy online booking, choice of time slots. Work completed in good time. Pricing very straightforward. All round good service.

June 1, 2023
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you for the fab review Melanie!

Rated 5 out of 5 stars

Highly recommended

I can't thank Mandy and the team enough for their help and expertise. Highly recommend.

May 4, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you so much Ian for leaving such a kind review!

Rated 5 out of 5 stars

Desperate Puncture Fix

Took my car in for a slow puncture on Saturday only to find it was a screw. HiQ Staff (Mark) and his team gave me sound and proper advice on my tyre that it could be fixed. I was then told to my surprise that there would be 'no charge' either. I feel that the quality of service, conversation, level of politeness is fully deserving of 5 star. Having been to this tyre place before too, I have no issues with recommending them highly and will be back there again for my next tyres. Thanks HiQ Team.

April 29, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you very much Maltese for taking the time to leave us such a fantastic review and great recommendation- the team really appreciate it here at HiQ Whiteley!

Rated 5 out of 5 stars

Brilliant service!

Took my car in on short notice on a bank holiday weekend, as one of the wheels had a puncture. They instantly repaired it and didn’t charge me a penny. Couldn’t recommend them enough!

They’re also my go-to for all my new tyres as they do such a good job.

April 29, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you for the great review Leon, pleased we were able to have you on your way!

Rated 5 out of 5 stars

Great

Great , fast service

April 23, 2023
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you Alex!

Rated 5 out of 5 stars

Excellent service … although tyres…

Excellent service … although tyres arrived late, I was kept up to date every step of the way so no inconvenience caused. Mandy is an asset to the business.

April 12, 2023
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Thank you so much for leaving us such a kind review! :)

Rated 5 out of 5 stars

Quick, easy, impressive service provided

Booked online to have my tyre replaced today. Having been to a well-known firm previously and been v frustrated by the length of time it took from the booking to completion, I was really impressed by the service provided by HiQ. Really easy booking system, easy premises to find, friendly reception staff, and a very quick turn around. Highly recommend and will use again

February 20, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you Vikki for leaving us such a lovely review, the team really appreciate it! Glad you enjoyed your experience with us!

Rated 5 out of 5 stars

Great service

Great service, thank you

January 26, 2023
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Thanks for the review!

Rated 5 out of 5 stars

Positive First Interaction

Easy online booking.
Flexible to my working pattern and gave options with no pressure.
Good competitive price.

January 18, 2023
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you for the great review Adam!

Rated 5 out of 5 stars

On arriving at HiQ it was spotted that…

On arriving at HiQ it was spotted that I had ordered normal tyre's and not run-flats that my car required but the problem was quickly resolved by HiQ and would be happy to recommend HiQ to anyone.

December 16, 2022
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Thank you for the great review David!

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