HiQ Tyres & Autocare - Whiteley Reviews 

135
TrustScore 4.5 out of 5

4.7

Unit 4 Fulcrum 1, Solent Way, Whiteley, PO15 7FE Fareham, GB


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Rated 5 out of 5 stars

Easy booking process online, great contact for when tyre has arrived and booking in. Lovely staff. Slight hiccup on 2 tyres ordered for the front against what fitted (load rating but otherwise exact... See more

Company replied

Rated 5 out of 5 stars

Due to a slow puncture and MOT advisory, I needed to replace two front tyres. I used the online booking service which was easy to navigate and to use, and a slot was provided for the following... See more

Company replied

Rated 5 out of 5 stars

HiQ Tyres & autocare whiteley were nothing but fantastic today. Customer service was brilliant from the front desk to the engineer who found a problem that was really hard to find. Replacement... See more

Company replied

Rated 5 out of 5 stars

Nothing too much trouble for HIQ tyres In Whiteley. Lovely helpful lady on the front desk. Unable to repair my cracked wheel, however, recommended Mercury welding and between HIQ and Steve from mercu... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Whiteley

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 4 Fulcrum 1, Solent Way, Whiteley, PO15 7FE, Fareham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

135 reviews

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4.7

All reviews

(135)

2,431 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great experience with Hi Q I…

What a great experience with Hi Q I normally use a different tyre place but they could not get me in till Wednesday with the tyres I wanted, so I booked online with HiQ and cannot fault them from arrival to departure with 2 new tyres even getting money off as for some reason the Gosport branch was cheaper, great service and may even persuade me to use instead of my normal tyre place.

May 22, 2026
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

We are so pleased to hear about your excellent experience with us Phil! We appreciate you choosing our services and are delighted we could assist you promptly with your new tyres.

Rated 5 out of 5 stars

The appointment was quite quick

The appointment was quite quick. The staff is very friendly. I recommend them 👍

April 29, 2026
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Hi there, thank you for recommending us and it's great to hear you found the team friendly!

Rated 5 out of 5 stars

Efficient and quick

February 10, 2026
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Reply from HiQ Tyres & Autocare - Whiteley

Hi Wayne, thank you for leaving a review regarding your experience regarding our efficient service!

Rated 5 out of 5 stars

Great tyre place

Great tyre place, competitive pricing and good customer service!

January 14, 2026
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Reply from HiQ Tyres & Autocare - Whiteley

Hi there, thank you for leaving a review and it's great to hear you were happy with our service!

Rated 5 out of 5 stars

Son’s first car

Easy to book, quick professional service and high level of customer service. This is always my first choice for work on mine or my families vehicles. The staff provide sound genuine advice which is based on work needed not bumping up the price.

January 5, 2026
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Reply from HiQ Tyres & Autocare - Whiteley

Hi there, thank you for leaving a review. We're happy to hear that booking was easy, the service quick and professional, and that you experienced a high level of customer service.

Rated 5 out of 5 stars

Whiteley Hi Q:

Whiteley Hi Q:
Prompt, helpful and professional when dealing with some urgent work on my car. Very flexible use of courtesy car given. Many thanks! Adrian D.

December 5, 2025
Unprompted review
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Hi Adrian, thank you for leaving a review! We're happy to hear that our team provided prompt, helpful, and professional service during your urgent car work.

Rated 5 out of 5 stars

Excellent HIQ service once again

Excellent swift service as always. I have used HIQ on many occasions and always been very impressed with the high quality of their overall service including customer care. I would highly recommend them for all car service, repair, MOT and tyre issues. 5 stars.

December 1, 2025
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Reply from HiQ Tyres & Autocare - Whiteley

Hi there, thank you for recommending us! We appreciate your continued support and are so glad you're consistently impressed with our swift service and high-quality customer care.

Rated 5 out of 5 stars

HIQ Whiteley is outstanding

Mandy and this HIQ tyre shop at Whiteley has always been my families’ Go-To person and garage for several years, and every visit reminds us why we keep coming back. Mandy and the team are always very professional, patient and friendly. I recently had my battery drained completely, the team came out right away to help jump-start my car and arranged a smooth and quick battery replacement. They were knowledgeable, honest, and genuinely focused on helping rather than upselling. The whole process was efficient and stress-free. Thank you so much Mandy and team!!

This is truly a trustworthy shop with outstanding customer service. Highly recommended!

November 13, 2025
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Reply from HiQ Tyres & Autocare - Whiteley

We really apprecaite you taking the time to leave us this brilliant review and your kind words of recommendation! As usual, we look forward to seeing you again for any future work your vehicle may need.

Rated 1 out of 5 stars

I’ve asked three times for my wheel…

I’ve asked three times for my wheel balancing score sheet and haven’t got it still. They didn’t have original tyres I wanted. Offer a payment plan then tell you you can’t have it unless it’s over £500 and mention your tyres replaced but nothing of my balancing ordered until you mention it when the original statement gets cancelled and a new one with no assured evidence is printed showing no evidence of a wheel balancing

October 29, 2025
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Hi Jamie,
Customer service is extremely important to us here at HiQ and we thank you for this feedback. It has been passed back to the Centre.
If you wish to discuss this matter further with us, please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at customerservice@hiqtyresandautocare.co.uk, and we will be glad to investigate this.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Again Great service

Again Great service, cheaper than my local garage and great service from the team, Mandy and Mark and the guys who always do a great job, been going for many years now, have tried localy but keep going back, A little isolated location but worth going.
Thanks again

September 17, 2025
Unprompted review
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Thank you for leaving a review Terry. We're happy to hear that you consistently receive great service at a better price than your local garage.

Rated 5 out of 5 stars

Absolutely fantastic

So After going to a well named blue supermarket garage and having the air sucked out my tyres, i limped my car to HiQ. They were extremely friendly and helpful and got the tyre pressures back to normal in less that 10 mins. Not only that, they did it free of charge. Not only will i be taking my car there when the tyres need changing but i highly recommend anyone else to go there.

July 8, 2025
Unprompted review
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Hi Andrew,

Thank you for taking the time to leave us this fantastic review. We are delighted to know you found our team quick, friendly and helpful, and look forward to your return!

Kind regards,

HiQ Team

Rated 5 out of 5 stars

Excellent Service

Due to a slow puncture and MOT advisory, I needed to replace two front tyres.

I used the online booking service which was easy to navigate and to use, and a slot was provided for the following day, although there were slots available for the same day.

The tyres and tracking were completed within the hour and there were no hidden extras in the pricing.

Excellent friendly service and I will be using HiQ Whiteley again.

January 29, 2025
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Hi there Neil,
Thank you for taking the time to leave us such an excellent review. Customer service is at the heart of what we do, so we are delighted to hear about your great experience with our team.
Kind Regards,
HiQ Team

Rated 5 out of 5 stars

Great people, great service!

We had an issue with the car that we wanted someone to take a quick look at. The staff here were (as they always are) helpful and polite and they gave us an honest opinion about the issue.
We've used them many times and wouldn't hesitate to recommend them. Great people to deal with!

January 13, 2025
Unprompted review
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Thank you for taking the time to recommend us, our team are always happy to help :)

Rated 3 out of 5 stars

Generally good

Generally good, but you used to be able to arrange a time and wait while the tyres were changed. Couldn’t do that this time which was a bit inconvenient as nowhere gave clear information that would be the case.

December 2, 2024
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Hi there Phil,

Thank you for taking the time to leave us a review. We value all feedback and apologize for the inconvenience caused on this occasion. We will be delighted to help with anything your vehicle may need in the future.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Excellent booking process

Excellent booking process. The garage representatives were very clear on booking process and on pricing. The garage is large and clean with clearly experience people working. I've used the HiQ Tyres & Autocare for the first time when I've found out that my usual garage waiting time was over a week. I will definitely consider this garage as one of the options and will be my go to garage going forward.

October 31, 2024
Unprompted review
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Hi there Ivan,
Thank you for taking the time to leave us such an excellent review.
We are delighted to hear your experience ran so smoothly, and look forward to seeing you again in the future.
Kind Regards,
HiQ Team

Rated 5 out of 5 stars

The staff were helpful and friendly and…

The staff were helpful and friendly and the whole process was straight forward although it took a little longer than I expected. Just used the time to visit the shops in Whiteley!

November 18, 2024
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Thank you for taking the time to leave us a lovely review, Andrew. We really appreciate it :)

Rated 5 out of 5 stars

Having newly moved to the area and…

Having newly moved to the area and looking to find a local garage, these guys have been nothing but exceptional, timings, service, polite…can not find a single fault. Very impressed

October 29, 2024
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Welcome to the area, Nathan! We are so delighted to hear we are now your go to local garage!

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