HiQ Tyres & Autocare - Whiteley Reviews 

137
TrustScore 4.5 out of 5

4.5

Unit 4 Fulcrum 1, Solent Way, Whiteley, PO15 7FE Fareham, GB


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Rated 5 out of 5 stars

Easy booking process online, great contact for when tyre has arrived and booking in. Lovely staff. Slight hiccup on 2 tyres ordered for the front against what fitted (load rating but otherwise exact... See more

Company replied

Rated 5 out of 5 stars

HiQ Tyres & autocare whiteley were nothing but fantastic today. Customer service was brilliant from the front desk to the engineer who found a problem that was really hard to find. Replacement... See more

Company replied

Rated 5 out of 5 stars

Due to a slow puncture and MOT advisory, I needed to replace two front tyres. I used the online booking service which was easy to navigate and to use, and a slot was provided for the following... See more

Company replied

Rated 5 out of 5 stars

Nothing too much trouble for HIQ tyres In Whiteley. Lovely helpful lady on the front desk. Unable to repair my cracked wheel, however, recommended Mercury welding and between HIQ and Steve from mercu... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Whiteley

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 4 Fulcrum 1, Solent Way, Whiteley, PO15 7FE, Fareham, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

137 reviews

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4.5

All reviews

(137)

2,494 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited this garage several times for Service and Tyre repairs

Visited this garage several times for my car and my daughters for service and new tyres.
Excellent customer service. As a women driver love the fact that the manager speaking to me was also female and did not patronize me in relation to my lack of knowledge. Was professional, informative and kept me up to date with regular communication. Will be visiting for all my garage requirements moving forward.

February 5, 2024
Unprompted review
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Gayle, thank you for taking the time to leave us such a fab review. It means a lot to us and we will always be glad to help :)

Rated 5 out of 5 stars

Had a nail in my tyre

Had a nail in my tyre, and called the company to see if they stocked that particular type. Didn't have it in stock but were able to order and fit the same day. Saved me a lot of time and excellent service.

March 17, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Whiteley

Lesley, thank you for taking the time to leave our team such a brilliant review. It really means a lot to us and we'll always be delighted to help :)

Rated 5 out of 5 stars

Excellent as usual

Excellent as usual - don't go anywhere else

April 27, 2024
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you for your lovely review Adrian :)

Rated 5 out of 5 stars

Great service

Great service, polite and friendly staff.

April 19, 2024
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you for your lovely review Janet :)

Rated 5 out of 5 stars

Great service from Mandy and Team

Great service from Mandy and Team. Audi had serviced my car but found one tyre faulty and the two fronts getting low. I authorised fitting new tyres but they didn’t have them in stock which as it turns out was lucky. HiQ Whiteley offered me 4 new Goodyear tyres which in total saved me £120. Very happy with the next day Saturday service and the way Mandy dealt with me - very professional. Thanks to all!!! My car both handles better and looks like new again !!!

March 16, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Whiteley

Hi Spencer,
Thank you for taking the time to leave us such an excellent review. We will always be delighted to help!
Kind regards, HiQ Team

Rated 5 out of 5 stars

Great Garage

I always go to this garage and have done for some time now. They are always willing to go that extra mile to help you out and the reception staff are very friendly.

March 12, 2024
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you for your brilliant review Joe! We really appreciate it :)

Rated 5 out of 5 stars

Booking process was easy and efficient

Booking process was easy and efficient. Discussions with staff were polite and considerate. My 2 rear tyres were replaced as requested and I was able to sit and watch the process in their reception area.

March 7, 2024
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Hi there,
Customer service is extremely important to us here at HiQ and we always work to deliver a 5* service. Thank you for taking the time to leave us such a fantastic review. We really appreciate it and we will always be super glad to help with anything else your vehicle may need.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Friendly and helpful

Nothing too much trouble for HIQ tyres In Whiteley. Lovely helpful lady on the front desk. Unable to repair my cracked wheel, however, recommended Mercury welding and between HIQ and Steve from mercury, they sorted the problem and had me back on the road within 4 hours…. Very grateful customer, thank you.

March 4, 2024
Unprompted review
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

We are extremely proud to deliver a 5* service here at HiQ. Thank you for taking the time to leave us such a kind review Karen. We will be delighted to help again :)

Rated 5 out of 5 stars

Great service

Easy to book online, I got a date and time convenient for me. They were quick and fitted the tyre quickly.

February 24, 2024
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Thank you for your kind review Monique - We will always be glad to help :)

Rated 5 out of 5 stars

Polite and efficient service, with no upsell!!

I cannot fault this company and their service in any way. For the first time in years a garage did not try to upsell me something. From the minute I phoned until I got my car back it was a faultless service. As a single woman, it is good to know that there are companies you can trust when it comes to our cars and their maintenance.

November 8, 2023
Unprompted review
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Hi Jacqueline,
We really appreciate you taking the time to leave us such a great review. We will always be glad to help and aim to provide a 5* service.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Very efficient and professionally rub…

Very efficient and professionally rub depot. The manageress mandy kept me informed of progress and the car was ready o time.

November 3, 2023
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Reply from HiQ Tyres & Autocare - Whiteley

David, thank you for taking the time to leave us a fantastic review. We will always be glad to help!

Rated 5 out of 5 stars

Fast efficient service

A fast and efficient service, reasonably priced and friendly staff.

October 9, 2023
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you for your kind review Claire!

Rated 5 out of 5 stars

Great totally painless

Great totally painless. Really happy with the service that Whiteley HiQ gave us, they made it so easy

September 13, 2023
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you Julie, glad we were able to help!

Rated 5 out of 5 stars

Mark and Dave were really helpful

Mark and Dave were really helpful. I misunderstood the booking time but they were very professional about it and chose to help me. Dave has also done a fantastic job and was quick too!

September 15, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Whiteley

Thank you so much for the lovely review for the team! Happy to help anytime!

Rated 5 out of 5 stars

Good price on my tyres.

Good price on my tyres.
I booked an afternoon slot and showed up when it it was suitable for me which was great!
They finished off the work quickly and the customer service was great!

September 7, 2023
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Thank you so much Mr Willmore for the great review!

Rated 5 out of 5 stars

We discovered that we had a slow…

We discovered that we had a slow puncture whilst on our way to Cornwall. Mark at HiQ whiteley fitted us in straight away and was so welcoming and helpful. The tyre was repaired instantly while we waited with a hot drink. I would 100% recommend them and would use them again if we are ever back in the area. Thank you Mark.

August 25, 2023
Unprompted review
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Thank you so much for taking the time to leave such an amazing review for the team!

Rated 5 out of 5 stars

Problem-free Service

Was able to select the tyres I needed on the web site at a decent price and book an appointment for the next day.
Turned up around midday on a Saturday, was greeted by friendly staff and was all sorted within 30 minutes.

August 18, 2023
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Hi Simon,
Thank you for taking the time to leave us an excellent review - We really appreciate it :)
Kind regards, HiQ Team

Rated 5 out of 5 stars

Mark and the team were absolutely …

Mark and the team were absolutely brilliant today during my mot. Came out of hospital yesterday, and it was no trouble for them to drop me back off home and pick me up again after it was done. Very kind, thoughtful team. Many thanks!

August 3, 2023
Unprompted review
HiQ Tyres & Autocare - Whiteley logo

Reply from HiQ Tyres & Autocare - Whiteley

Thank you Erica, anything we can do to help out! Really appreciate the review! :)

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