My HJH chair arrived and took 5 mins only to assemble, The quality of the materials is top notch, even the cantilever base stand came pre-fabricated as one peice. . solid and sturdy. I'm impressed y... See more
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The well packaged box arrived promptly from Germany and the contents were easy to assemble with enclosed instructions. The components are well engineered and nicely finished. The seat does not tilt bu... See more
Ordered a chair on Nov 23rd. Took 10 days to come, so average in these times. I have knocked stars off because of the delivery driver who point blank refused to bring an 18kg box 3 metres into my hall... See more
Company replied
Poor quality "premium" chair... Spent £300 on what is advertised as a "premium" office chair. Some screws did not fit into the relevant threads, one of the armrests was not adjustable and fa... See more
Company replied
Company details
Written by the company
WHO IS BEHIND HJH OFFICE? We are Germany’s online market leaders in office chairs. At hjh OFFICE, you will find an extensive range of office chairs, executive chairs, XXL swivel chairs, children’s desk chairs and guest chairs as well as ergonomic desks and computer tables. Our selection also covers a variety of lounge furniture such as bar stools and lounge chairs. With hundreds of options, you are guaranteed to find the right product for your taste and budget. PHILOSOPHY A substantial part of our business philosophy is offering our customers the fastest delivery possible. Generally we deliver all ready-to-go items on the day of their order. As a result, delivery is often carried out in less than 24 hours. QUALITY ADVICE IS OUR PRIORITY For years, we have used Trusted Shops buyer protection with great success. The key element in our customer relations, however, is telephone advice from our friendly and customer-oriented Support Team. Of course, you can also receive our quality advice through email enquiry. Our homepage contains further information to comprehensively inform you about office chairs and office furniture, and to help you find the right office chair. You will learn to correctly adjust your office chair to your needs, which will significantly improve your comfort at work.
Contact info
Christoph-Selhamer-Str. 2, 82362, Weilheim, Germany
- +44 (0) 203 318 5230
- service@hjh-office.co.uk
- www.hjh-office.co.uk
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Great experience from start to finish
Great experience from start to finish. Prompt delivery and clear communications throughout. Chair was exactly as advertised and of very high quality. Feeling better for using it already!
Great customer service
Unfortunately the chair was labelled incorrectly on their website but they organised a free collection and full refund for the chair. Great customer service :-)
Excellent chair
Excellent chair
Excellent delivery
Easy to built together
Great quality
Excellent Customer Service and…
Excellent Customer Service and Products.
I recently purchased a new office chair from this company which required me to call their corporate offices in Germany. The person I spoke with was extremely knowledgeable about the products and helped me with details I needed to make my selection.
The delivery stated three business days, but it arrived just one business day later which was great!
The chair is very high quality and more than I expected for the price. It looks great! Thanks Guys!
If you need a classy looking office chair and a company you can trust, you need look no further...
This is the one I bought - highly recommended product and company!
ERNESTO brings the retro look to your desk! Especially the elegant faux leather with stitched ornamental seams looks classy and yet elegant. This Chair is very much in vogue and looks good not only in your home office. Through the different colours, it fits in really any room and even upbeat seating arrangements can be put together. One of the most important arguments is of course its seating comfort. And that is very important to ERNESTO! The harmonious combination of lines and elegant chrome is appealing and makes this office chair already a timeless classic.
Height-adjustable seat (Toplift mechanism)
High-quality reclining mechanism: resistance individually adjustable to bodyweight
Large Seat
Faux leather cover
Upholstered Armrests (not adjustable)
High quality chrome steel base
Modern two-toned castors
Fitted with weight-sensitive castors for carpet floors. The user has complete freedom of movement while seated. Upon standing up, the safety braking mechanism hinders unwanted movement of the office chair. The castors are unlocked when pressure is placed back on the chair.
Not super happy - XXL G 100
Purchased a chair (XXL G 100 - XXL Swivel Chair, Brown) from hjh in May 2018.
What went wrong:
Chair was delivered, instructions were really poor, the youtube video they recommended was not for this model so not accurate either. It was very very difficult to put the chair together and the bolts and holes would not align.
They had to send me a replacement back because it would not align with the bottom and the holes - this eventually worked but temporarily.
The arm rests were super difficult to screw in again a bolt issue, once fixed however the arm rests constantly fall off after use over some time, the bolt and alignment aren't made for each other so while your using the chair its constantly moving and eventually will fall regardless of how many times its fixed.
I have been dealing with this issue for the last two years to the point where the arm rests have been ignored and just left not fixed which is not ideal for an expensive chair like this.
The chair is comfortable if only it was able to be fixed correctly (poor manufacturing when aligning) it could have been great.
I see other reviews are similar and i believe they are of the same model.
In hindsight i should have got a different model.
Now i am looking to purchase something else but i am really not sure if i look at HJH or not as i feel i lost my money and have been using a stool for the last 2 years, effectively the back and the arm rests were of no use.

Reply from hjh-office.co.uk
Missing bolts
I bought a leather office chair and it was delivered promptly. There was one problem. The bolts and washers needed to assemble it were missing. I contacted the service department who said they would send these and I would receive them within seven days. Unfortunately, things went wrong. They were not dispatched immediately and then sat in the courier company warehouse in Germany for more than a week. Eventually, when I chased the service department, they investigated this and got things moving. In the meantime they agreed that if I bought the bolts and washers from Amazon they would reimburse me. The missing bolts and washers and the ones I ordered from Amazon arrived the same day. The chair is assembled and I am pleased with it. I think that the mark of a good service department is what they do when things go wrong. I found the service department staff pleasant, helpful and they did the right thing by agreeing to credit my credit card with what it cost me to buy the extra bolts and washers. In the circumstances I would recommend the company and use them again.
Does the job
Like many, I have had to accept that working from home is the new normal. I had to set up office space in my living room, but wanted furniture that could be easily stored when not in use. This office chair is perfect, not as easy to assemble as I’d first thought - but once up, it’s totally comfortable and sturdy.
Great quality
Great quality! Needed a draghtsman chair for working from home and they are all so expensive.
This one is very reasonably priced and is really great quality!
Quick delivery and very easy to assemble!
Very good quality
Very good quality - Needed a support chair to work from home and these draghtsman chairs are usually so expensive. hjh is very reasonably priced and good quality plus really fast delivery!
Speedy delivery of high quality and…
Speedy delivery of high quality and heavy duty office chairs --- looking forward to using these for many years to come!
Delivery of the chair was made within…
Delivery of the chair was made within one week. I am happy with the service, quality and design of the chair and with customer support. Thank you.
Good product at a bargain price
Good product at a bargain price. Prompt delivery. Customer service is good as well, friendly staff on customer call line.
Great products at low price with excellent customer service
Great products at low price with excellent customer service.
We ordered a chair but didn't like it when it arrived so returned and got an alternative.
HJH-Office.co.uk made this very easy to do and were very helpful.
You learn a lot more about a company when something like this happens, hence the review and we could not recommend them more highly.
Esto guest chair…
Just purchased a Estimate guest chair for my hairdressing home salon. Really pleased with the quality folding so space saving pleased with the efficient delivery and communication
Excellent quality replacement casters
Excellent quality replacement casters - VERY quiet and prompt delivery too
Very good chair
Very good chair, and the delivery was fast. I love it and fit perfect in mu room
Bought a game chair for streaming , good quality , fast delivery
I bought the Promotor II game chair for streaming on twitch and i had pre ordered it about 1 month before it was in stock and came in time within 3 days like they said , putting it together is a bit tricky but it came with all parts and instructions ( that you can also download on the website) they kept me in the loop , track and trace was spot on , would recommend buying from this store again! , awesome quality chair comfy and ergonomic like promissed i like it!
Excellent service
Great!
fast delivery and good quality product. Very easy to put together and really comfortable. Happy with purchase and would buy from this company again.
Efficient service from order to delivery
Very efficient service from order to delivery - and I was kept fully informed along the way.
The Chair is as described - quite easy to put together and looks smart - and is very comfortable.
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