hjh-office.co.uk Reviews 232

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

My HJH chair arrived and took 5 mins only to assemble, The quality of the materials is top notch, even the cantilever base stand came pre-fabricated as one peice. . solid and sturdy. I'm impressed y... See more

Rated 4 out of 5 stars

The well packaged box arrived promptly from Germany and the contents were easy to assemble with enclosed instructions. The components are well engineered and nicely finished. The seat does not tilt bu... See more

Rated 3 out of 5 stars

Ordered a chair on Nov 23rd. Took 10 days to come, so average in these times. I have knocked stars off because of the delivery driver who point blank refused to bring an 18kg box 3 metres into my hall... See more

Company replied

Rated 1 out of 5 stars

Poor quality "premium" chair... Spent £300 on what is advertised as a "premium" office chair. Some screws did not fit into the relevant threads, one of the armrests was not adjustable and fa... See more

Company replied

Company details

  1. Office Furniture Store

Written by the company

WHO IS BEHIND HJH OFFICE? We are Germany’s online market leaders in office chairs. At hjh OFFICE, you will find an extensive range of office chairs, executive chairs, XXL swivel chairs, children’s desk chairs and guest chairs as well as ergonomic desks and computer tables. Our selection also covers a variety of lounge furniture such as bar stools and lounge chairs. With hundreds of options, you are guaranteed to find the right product for your taste and budget. PHILOSOPHY A substantial part of our business philosophy is offering our customers the fastest delivery possible. Generally we deliver all ready-to-go items on the day of their order. As a result, delivery is often carried out in less than 24 hours. QUALITY ADVICE IS OUR PRIORITY For years, we have used Trusted Shops buyer protection with great success. The key element in our customer relations, however, is telephone advice from our friendly and customer-oriented Support Team. Of course, you can also receive our quality advice through email enquiry. Our homepage contains further information to comprehensively inform you about office chairs and office furniture, and to help you find the right office chair. You will learn to correctly adjust your office chair to your needs, which will significantly improve your comfort at work.


Contact info

3.8

Great

TrustScore 4 out of 5

232 reviews

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1-star

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Rated 3 out of 5 stars

Arms for chair

We are order chair details for arms,but we received different colors two details.One white,other one ecru.Bad quality plastic,with scraps on it.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great chair

Great chair, very comfortable, recommend. Arrived within 6 days to UK.

June 9, 2025
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Reply from hjh-office.co.uk

Good day,

thank you very much for your evaluation.

We are very happy to hear that you are satisfied with your new PRIORITY II chair.

If you have any questions or concerns, we are happy to assist you.
Best regards

Rated 4 out of 5 stars

Priority II Folding Chair

The actual product and delivery were good. The packaging for the items left lots to be desired and the instructions weren’t that clear so I had to watch a YouTube video to put the item together.

April 21, 2025
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Reply from hjh-office.co.uk

Thank you very much for your feedback and for taking the time to leave a review!

We’re glad to hear that you were satisfied with the product and delivery. At the same time, we truly appreciate your comments regarding the packaging and assembly instructions. We’re sorry to hear that the instructions weren’t as clear as they should have been and that you had to turn to YouTube for help.

Your feedback helps us improve, and we’ll be sure to pass this along to our product team to make future instructions more user-friendly and ensure better packaging.

If there’s anything else we can do to support you, please don’t hesitate to reach out!

Best regards,

Michael hjh OFFICE Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Considering the needs of the customer

October 7, 2024
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Reply from hjh-office.co.uk

Dear Pav,
thank you so much for your lovely evaluation.

We are happy to hear it.

Kind regards,

Martina, HJH Office GmbH

Rated 1 out of 5 stars

We weren’t informed the sofa was out…

We weren’t informed the chair was out for delivery and it’s been returned to sender.

October 7, 2024
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Reply from hjh-office.co.uk

Good morning,
thank you for your updated evaluation.

The chair has been on its way to you still.... we will ask GLS what is going on.

If it has been returned, we can arrange a re-delivery of course.

You can also contact us directly.

Thank you.

Kind regards,

Martina, HJH Office GmbH

Rated 5 out of 5 stars

Great chairs

Great chairs, quickly delivered to the UK with no problems.

July 6, 2024
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Reply from hjh-office.co.uk

Good morning,

thank you so much for your evaluation. We are happy to hear that everything went well and that you are satisfied with the products.

Kind regards,

Rated 5 out of 5 stars

Great Service

Website was intuitive, easy to navigate and use. Delivery was fast and efficient and I was kept up to date with progress through a tracking link. Product selected was competitively priced and was adequately protected for delivery.

July 6, 2024
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Reply from hjh-office.co.uk

Good morning,

Thank you for your positive feedback! 

We're happy to hear that you liked our online shop and it's great to know that your delivery was fast and efficient, and that you appreciated the tracking updates. 
We're also pleased that you found our pricing competitive and the product well-protected during delivery. 

If you have any further comments or need assistance in the future, please don't hesitate to reach out. 
We look forward to serving you again!
Kind regards

Rated 1 out of 5 stars

Overpriced junk

Overpriced junk! Ive had multiple office / gaming chairs. Thought Id give these ago. WOW! I regretted it straight away. Turned up and everything is low - poor quality. Not well built at all. Its a complete mess found 14 different problems. The plastic covers are tacky and cheap as they get it had shattered. The seat was off cut and looked completely wrong. Wahers were missing because apparently they cant count. The base was marked to high heaven. Multiple damage on several areas of the main chair. Then customer service were complete useless. Basically this £450 they refuse to replace the only one part that I asked to replace probably the cheapest part on it and the missing washers. DIsgusted by them. Do not waste your money. Hopefully companies like these will be out of business soon as they shouldnt be allowed to operate.

July 14, 2024
Unprompted review
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Reply from hjh-office.co.uk

Hello, Jay,

thank you for your review.

We take all feedback seriously and are always interested in satisfying our customers.

Unfortunately, we are unable to determine which order it is based on your review.

We would like to help you further, but we need the following information from you:

- order number
- name
- email address

Please contact our customer service, we will of course find a solution together.

Yours sincerely, Timo Müller from hjh-OFFICE

Rated 5 out of 5 stars

Excellent company.

I made the purchase online and they confirmed the order very quickly. Efficient delivery. Customer service excellent. Have no hesitation in recommending.

June 23, 2024
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Reply from hjh-office.co.uk

Dear Ms. Smith,

Thank you so much for your kind review! We're delighted to hear that you had a positive experience with your purchase. It’s wonderful to know that our quick order confirmation, efficient delivery, and excellent customer service met your expectations.
Your recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards,

Rated 4 out of 5 stars

I am very happy with the Easy Clap desk…

I am very happy with the Easy Clap desk I just received and the walnut/black colour is very smart. Good online and delivery experience.
Only small disappointment was a scratch on one of the legs, but you don’t really see it when it’s up. Can happen.

June 14, 2024
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Reply from hjh-office.co.uk

Good afternoon,

thank you very much for your kind evaluation, we are happy to hear that everything went well.

Nevertheless, as for the small scratch, we will be happy to assist you further if you send us a photo of the damage via email:

service@hjh-office.co.uk

thank you !

Rated 5 out of 5 stars

Exceptional service

Exceptional service - chair is excellent and both pre and post support from HJH has been exemplary - many, many thanks! Can't recommend highly enough.

December 19, 2023
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Reply from hjh-office.co.uk

Good day,

thank you very much for your five-star evaluation.
We are very happy to hear that you are content with both, our products and our service and hope to be able to welcome you in our online shop soon again.

If you have any questions or concerns, we are happy to assist you.
Your team from hjh Office

Rated 5 out of 5 stars

Satisfied with the product & the whole experience so far

The specs in website is quite accurate and in details, asked some questions in the customer service chat they were friendly! Placed an order on 14Dec and was a little worried if it would arrive by Xmas, and didn’t know that it was from Germany. Yet! 22Dec it arrived! exactly 6days as advised so all good!
Happy with the product so far Kid Wing Desk Chair (actually for a petite size adult), ergonomic chair at a budget price. Worth a try!

December 14, 2023
Rated 5 out of 5 stars

Folding black office chair

We have just received your chair bought for my husband as a Christmas present we are so pleased with it that we have immediately ordered another one as a Christmas present for our daughter who asked for it after sitting on her dads chair. Thankyou very much hopefully it will arrive in time for Christmas will recommend

November 28, 2023
Rated 5 out of 5 stars

Great service and good quality product

Great service, fast delivery. Foldable office chair which I have ordered is brilliant, great quality and so much better than my old one. Very happy customer. Thank you

August 16, 2023
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Reply from hjh-office.co.uk

Good day,

First of all, we would like to thank you for your positive review.

We are very pleased that you are satisfied with our product.

If you have any questions or suggestions, please do not hesitate to contact us personally at any time during the opening hours mentioned below.

You can reach our customer service by e-mail at service@buerostuhl24.com or also
personally, on weekdays (Mon - Fri) from 8:00 a.m. - 6:00 p.m. by telephone at
under +49 (0) 88192452110.

Your hjh-office team

Rated 1 out of 5 stars

Still not delivered.

As it is still in Germany as of today. I cannot comment on the service

August 6, 2023
hjh-office.co.uk logo

Reply from hjh-office.co.uk

Good day,

thank you for your review.

We take all feedback seriously and are always keen to satisfy our customers.

According to GLS, your order was released by customs in the UK on 14/08/2023 and is now at the parcel centre.
You should receive your order later this week.

If you have any questions or suggestions, please do not hesitate to contact us personally during the opening hours mentioned below.

You can reach our customer service by e-mail at service@hjh-office.co.uk or also personally, on weekdays (Mon - Fri) from 8:00 a.m. - 6:00 p.m. by telephone at
under + 49 (0) 88192452110.

Your hjh-office team

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. May order more in the future

August 1, 2023
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Reply from hjh-office.co.uk

Thank you very much for your evaluation, we are happy to hear that everything worked to your complete satisfaction ! Kind regards, Blanka Andryskova HJH Office GmbH

Rated 2 out of 5 stars

Problems making payment

Never bought anything as couldn't find a way to pay for them with Amazon pay

July 29, 2023
hjh-office.co.uk logo

Reply from hjh-office.co.uk

Thank you for your evaluation. We are really sorry that the chosen payment method did not work. If you wish more details, contact us per email: service@hjh-office.co.uk. We hope we will find the reason why your payment could not come through. Thank you.

Kind regards,

Blanka Andryskova HJH Office

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