Was given the wrong parcel when I went to collect. Took it back the next day- confusion as other customer had similar name. Unfortunately they had come in after me so I hope they contacted them to let... See more
Company replied
Location
Switch location113 Union Bridge, AB11 6BE Aberdeen, GB
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See what reviewers are saying
Very happy with the staff in the Crawley branch. They're very helpful and I get everything I pretty much want in there when I order it and they phone me and let me know it's all there. So yes I will c... See more
Company replied
The experience involved Sabrina Carpenter, who is an artist of short stature, but powerful vocally, and so how could this experience not be one deserved of five of them there shining lights in the nig... See more
Company replied
Quick and reliable service and a good range and ordered online and was happy with delivery ahd prompt order
Company replied
Company details
About hmv (UK) - Aberdeen
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
113 Union Bridge, AB11 6BE, Aberdeen, United Kingdom
4.8
Excellent
577 reviews
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Reply from hmv (UK) - Aberdeen
Hi Nicol,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great Service from a trusted brand
It was great to find what I needed at HMV and veru satisfying supporting them. Service and delivery was great from a trusted brand.
February 5, 2026
Reply from hmv (UK) - Aberdeen
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
First class service from Lee,highly…hmv hifi
First class service from Lee,highly recommended
February 2, 2026
Reply from hmv (UK) - Aberdeen
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Next best thing to a store visit
Usually use a physical HMV store. However, on this occasion I couldn’t get there. Prices as I’d expect from HMV and swift delivery.
December 7, 2025
Reply from hmv (UK) - Aberdeen
Hi Clare
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hello Mrs,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Just so happy I got it the morning of…
Just so happy I got it the morning of release 🤘🏻🤘🏻
January 27, 2026
Reply from hmv (UK) - Aberdeen
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hi Laura
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Thank you for an EXCELLENT SERVICE 5…
Thank you for an EXCELLENT SERVICE 5 STARS*****
G Paulyn.
January 22, 2026
Reply from hmv (UK) - Aberdeen
Hi Gillian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Aberdeen
Hi Steve,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
That was an amazing experience
January 17, 2026
Reply from hmv (UK) - Aberdeen
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
really fast delivering my package
really fast delivering my package. came perfect and not damaged.
January 16, 2026
Reply from hmv (UK) - Aberdeen
Hi sadoror
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hello Damien
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great today music CDS arrived
Great today music CDS arrived. With other CDS have ordered will be listening to them. Looking forward to it. Appreciate it great because other CDS being excellent. Wanted to listen again. Thank you so much.
January 16, 2026
Reply from hmv (UK) - Aberdeen
Hi Deborah,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Oh I Leave Quite A Review. Five Stars To Be Exact.
The experience involved Sabrina Carpenter, who is an artist of short stature, but powerful vocally, and so how could this experience not be one deserved of five of them there shining lights in the night sky? HMV did very little to aid this ranking. They just did their job. But given the involvement of Sabrina Carpenter, only vast issues on their part would lessen such reward.
January 16, 2026
Reply from hmv (UK) - Aberdeen
Hi Craving,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
You are very good at your job
January 12, 2026
Reply from hmv (UK) - Aberdeen
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Girl was very helpful
Girl was very helpful, when I saw size of box I wasn't sure if I was going to manage so she offered to open it so we could see if it was a smaller box inside, luckily it was.
Very happy at her work and pleasant which you don't always find with younger staff.
Was a present for my mum, a record player which she is delighted with
January 10, 2026
Reply from hmv (UK) - Aberdeen
Hi Arlene,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It`s always a pleasure
It`s always a pleasure to buy vinyl or CD... Just one think : please made shipping in Canada, Québec !!!
January 14, 2026
Reply from hmv (UK) - Aberdeen
Hi Jocelyn,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Came in for a movie
Came in for a movie. They had it and it was on offer. Asked some questions got some answers.
On the whole, an enjoyable visit
January 7, 2026
Reply from hmv (UK) - Aberdeen
Hi Kenneth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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