Was given the wrong parcel when I went to collect. Took it back the next day- confusion as other customer had similar name. Unfortunately they had come in after me so I hope they contacted them to let... See more
Company replied
Location
Switch location113 Union Bridge, AB11 6BE Aberdeen, GB
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See what reviewers are saying
Very happy with the staff in the Crawley branch. They're very helpful and I get everything I pretty much want in there when I order it and they phone me and let me know it's all there. So yes I will c... See more
Company replied
The experience involved Sabrina Carpenter, who is an artist of short stature, but powerful vocally, and so how could this experience not be one deserved of five of them there shining lights in the nig... See more
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Quick and reliable service and a good range and ordered online and was happy with delivery ahd prompt order
Company replied
Company details
About hmv (UK) - Aberdeen
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
113 Union Bridge, AB11 6BE, Aberdeen, United Kingdom
4.8
Excellent
577 reviews
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memories that can be remembered forever….
It was great I had lovely time with my friends we took pictures and look around the store we bought same photo cards and Yhh great experience. And most likely to go everyday after college I go there to buy kpop photo cards and kpop albums and love going there every single day and really fun place to go every day…..
October 23, 2025
Reply from hmv (UK) - Aberdeen
Hi Balqis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Aberdeen
Hi diego
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service quick postage 5 x
October 14, 2025
Reply from hmv (UK) - Aberdeen
Hi Anne,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Excellent. The staff in Aberdeen shop is very helpful. The shop has a lot of great records and a wide variety of LP’s. I bought a box set and it arrived very quickly.
October 7, 2025
Reply from hmv (UK) - Aberdeen
Hi Edgar
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
nice staff very helpfull
October 13, 2025
Reply from hmv (UK) - Aberdeen
Hi Mikey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Bargain priced item and it was…
Bargain priced item and it was delivered to the store in no time at all.
October 13, 2025
Reply from hmv (UK) - Aberdeen
Hi Scott
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great Product and service
October 12, 2025
Reply from hmv (UK) - Aberdeen
Hi Amit
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and efficient service
October 14, 2025
Reply from hmv (UK) - Aberdeen
Hi Anne,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Preorder vinyl
Ordered a preorder vinyl and it arrived by post on the day of release 🥰 so happy!
October 12, 2025
Reply from hmv (UK) - Aberdeen
Hi Robyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My family and I have gotten to know all…
My family and I have gotten to know all the staff at HMV in Aberdeen and they have been fantastic and are very helpful as I have son with special needs and they know what music and dvd s he like and they are always there ready to listen and to talk to him about which movies are coming out on dvd and help him with anything that he needs they are a brilliant bunch
October 12, 2025
Reply from hmv (UK) - Aberdeen
Hi Mrs
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Aberdeen store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The poster that was delivered to us it…
The poster that was delivered to us it can only be described as destroyed. It was wrinkled everywhere . There were cracks and scratches in every corner. There was no protection for the delivery of the poster . It will be nice to have a presentable version of the product so I can showcase it and have it as memory of the album .
October 12, 2025
Reply from hmv (UK) - Aberdeen
Hi DIMITRIOS
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Reply from hmv (UK) - Aberdeen
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Looking for items not in store stock
Chap looked up computer for artists I was after and advised Albums available and ordered specific one I was after. Following week went and collected. Magic
October 1, 2025
Reply from hmv (UK) - Aberdeen
Hi Mike,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Aberdeen
Hi Anatolii,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
For the second time the dvd box set…
For the second time the dvd box set that was ordered dose not work with the same problem none of the discs will not work after the introduction
September 25, 2025
Reply from hmv (UK) - Aberdeen
Hi Michael
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Very fast order delivery
Very fast order delivery. The order was paid and left the warehouse at the same day. Very happy with it! Thank you for your work!
September 26, 2025
Reply from hmv (UK) - Aberdeen
Hi Olga
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hello Michele,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Ordered in store due to no…
Ordered in store due to no availability, for store delivery and staff were a great help ordering and assisting with what i was looking for, was fast delivery and great customer support.
September 25, 2025
Reply from hmv (UK) - Aberdeen
Hello Joe,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Kieran Hebden CD
I went into the shop a bit later than I usually do to be told the item had only just been delivered! It`s all in the timing!
September 24, 2025
Reply from hmv (UK) - Aberdeen
Hi Christopher,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Amazingly easy experience for what I needed.
Delivery great, product was perfect and the speed of the delivery from the store was spot on. Wish there were more products to choose from. However, I was very pleased with everything. Thank you.
September 21, 2025
Reply from hmv (UK) - Aberdeen
Hi Suzanne,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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