HMV are fantastic. I was looking for the new Madonna Album and saw it on here at great price compared to other records suppliers. I ordered four of the best Vinyl and they came with in few days in gr... See more
Company replied
Location
Switch location113 Union Bridge, AB11 6BE Aberdeen, GB
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Was given the wrong parcel when I went to collect. Took it back the next day- confusion as other customer had similar name. Unfortunately they had come in after me so I hope they contacted them to let... See more
Company replied
The experience involved Sabrina Carpenter, who is an artist of short stature, but powerful vocally, and so how could this experience not be one deserved of five of them there shining lights in the nig... See more
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Orders arrived quickly. Sadly one was damaged in transit but local store exchanged with no problem.
Company replied
Company details
About hmv (UK) - Aberdeen
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
113 Union Bridge, AB11 6BE, Aberdeen, United Kingdom
4.8
Excellent
583 reviews
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For the second time the dvd box set…
For the second time the dvd box set that was ordered dose not work with the same problem none of the discs will not work after the introduction
September 25, 2025
Reply from hmv (UK) - Aberdeen
Hi Michael
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Very fast order delivery
Very fast order delivery. The order was paid and left the warehouse at the same day. Very happy with it! Thank you for your work!
September 26, 2025
Reply from hmv (UK) - Aberdeen
Hi Olga
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hello Michele,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Ordered in store due to no…
Ordered in store due to no availability, for store delivery and staff were a great help ordering and assisting with what i was looking for, was fast delivery and great customer support.
September 25, 2025
Reply from hmv (UK) - Aberdeen
Hello Joe,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Kieran Hebden CD
I went into the shop a bit later than I usually do to be told the item had only just been delivered! It`s all in the timing!
September 24, 2025
Reply from hmv (UK) - Aberdeen
Hi Christopher,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Amazingly easy experience for what I needed.
Delivery great, product was perfect and the speed of the delivery from the store was spot on. Wish there were more products to choose from. However, I was very pleased with everything. Thank you.
September 21, 2025
Reply from hmv (UK) - Aberdeen
Hi Suzanne,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Aberdeen
Hi Owen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery, great deals!
Fast delivery. Great deals. Kept informed throughout whole order
September 18, 2025
Reply from hmv (UK) - Aberdeen
Hi Lynn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very happy with the movie
September 19, 2025
Reply from hmv (UK) - Aberdeen
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent staff counter service and…
Excellent staff counter service and advice, highly recommended and delighted with service and receipt of order
September 18, 2025
Reply from hmv (UK) - Aberdeen
Hi NEIL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are polite and always willing…
The staff are polite and always willing to help
September 12, 2025
Reply from hmv (UK) - Aberdeen
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV, the last redoubt
HMV is the last redoubt for physical media on the high street and their online service is great value, quick and efficient.
September 10, 2025
Reply from hmv (UK) - Aberdeen
Hi Adrian,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Terrific service
Terrific service. Very helpful sourcing of the disc I wanted - and the collection was quick and seamless. 5/5 ✔️
September 5, 2025
Reply from hmv (UK) - Aberdeen
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I visited the store for a book signing…
I visited the store for a book signing with Justin Currie and the staff were great - organising the queue and taking photos
September 2, 2025
Reply from hmv (UK) - Aberdeen
Hi Mrs Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ac Dc tee shirt
The guy in the shop, was so helpful. Nothing was a bother too him,,he ordered a top that, my husband liked, his favourite band Ac Dc.Didnt have his size in stock in the shop. But he could get in online.
August 29, 2025
Reply from hmv (UK) - Aberdeen
Hi Jan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Aberdeen
Hi Ezme
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Aberdeen
Hello John
Thanks for taking the time to leave us a 3 star review!
We hope to earn those last stars from you soon ;-)
Reply from hmv (UK) - Aberdeen
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Aberdeen
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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