I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... See more
Company replied
Location
Switch location17/18 Milsom Street, BA1 1DB Bath, GB
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See what reviewers are saying
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... See more
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I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... See more
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On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... See more
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Company details
About hmv (UK) - Bath
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
17/18 Milsom Street, BA1 1DB, Bath, United Kingdom
4.8
Excellent
188 reviews
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Helpful in Bath Store
Helpful in Bath Store. They ordered a CD for me which was delivered promptly.
September 16, 2025
Reply from hmv (UK) - Bath
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Arrived on time at the selected store
Arrived on time at the selected store. Good communication throughout the transaction process
September 20, 2025
Reply from hmv (UK) - Bath
Hello Phil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bath
Hi!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bath
Hello Hayley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
July 27, 2025
Reply from hmv (UK) - Bath
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was helped by a pleasant man who was…
I was helped by a pleasant man who was very helpful in helping me find the films I was looking for.
July 23, 2025
Reply from hmv (UK) - Bath
Hi Joan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bath
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful
The staff were very helpful . They searched for the dvd I wanted on the shelf and once they realised it wasn’t in store they ordered me one - no hassles
June 10, 2025
Reply from hmv (UK) - Bath
Hi Lucy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service, great price and my products even turned up a day early.
Result
June 11, 2025
Reply from hmv (UK) - Bath
Hi Harry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic service
Fantastic service kept me up to date with my order. Went to collect from bath store very polite and helpful
June 3, 2025
Reply from hmv (UK) - Bath
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything about this purchase went well!
Everything about this purchase went well. From placing the order with Tom Crampton through to delivery, in store.
May 27, 2025
Reply from hmv (UK) - Bath
Hello Chris
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bath
Hi Ailsa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
May 20, 2025
Reply from hmv (UK) - Bath
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful and polite service over…
Really helpful and polite service over the phone to Bath branch. Thank you.
May 14, 2025
Reply from hmv (UK) - Bath
Hi Hannah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and collected on the date…
Easy to order and collected on the date it was meant to arrive.
May 12, 2025
Reply from hmv (UK) - Bath
Hi Mr Churchill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very polite
May 1, 2025
Reply from hmv (UK) - Bath
Hi Amber
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It came on time and looks great
April 20, 2025
Reply from hmv (UK) - Bath
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great experience
quick delivery and super helpful staff, def using click and collect in the future!
April 18, 2025
Reply from hmv (UK) - Bath
Hi Spencer
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bath store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Important to have an outlet in bath…
Important to have an outlet in bath with your range but I wish it was better organised with cds to have them in categories the service is always first class
April 10, 2025
Reply from hmv (UK) - Bath
Hi reg
Thanks so much for leaving us a 5 star review.
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic customer service
Fantastic customer service very helpful
The item arrived on time
Very impressed
March 26, 2025
Reply from hmv (UK) - Bath
Hi Maddie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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