I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... See more
Company replied
Location
Switch location17/18 Milsom Street, BA1 1DB Bath, GB
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See what reviewers are saying
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... See more
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I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... See more
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On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... See more
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Company details
About hmv (UK) - Bath
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
17/18 Milsom Street, BA1 1DB, Bath, United Kingdom
4.8
Excellent
188 reviews
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The best place to preorder physical media!
Outstanding reliable service. hmv over a wide sweep of movies, music and merchandise - all with reliable delivery, packaging and good pricing - preorders in particular always arrive on release day. They have a great refer-a-friend programme and offer great sales. Customer service (although rarely needed) are swift and efficient. My only critique is that they can be a little slower than competitors in making newly announced preorder titles live on site. But that’s a minor irritant for this brilliant company. Long live hmv!
April 27, 2024
Unprompted review
Reply from hmv (UK) - Bath
Hi Jacques
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Always a pleasure to order from HMV.
Always a pleasure to order from the HMV shop in Bath, as staff are so pleasant and helpful. Within a few days I receive an email that my order is ready to collect, no charge for postage. It's easy, uncomplicated, and HMV are the nicest people to deal with.
May 4, 2024
Reply from hmv (UK) - Bath
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very helpful and friendly 😊.
April 30, 2024
Reply from hmv (UK) - Bath
Hello
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Helpful staff member
April 8, 2024
Reply from hmv (UK) - Bath
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The help and recommendations received…
The help and recommendations received by your excellent bath branch, particularly Dave who recommended my most recent purchase. It was also quick to arrive. Great to get assistance from a knowledgeable staff member
April 8, 2024
Reply from hmv (UK) - Bath
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bath
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online
Ordered online. Very efficient and good communication re updates for collection. Staff instore were friendly and helpful. An overall good experience as always!
April 1, 2024
Reply from hmv (UK) - Bath
Hi Mrs Trimby
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Archive Films
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasing 'Northern Pursuit'(1943) and 'Gentlemen Jim' (1942) please? Cagney 'Yankee Doodle Dandy'? Also rare 20th Century Fox musical 'Tin Pan Alley (1940) with John Payne and Alice Faye.? Thank you.
March 22, 2024
Reply from hmv (UK) - Bath
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fabulous service
Fabulous service, hugely recommend, in-person service so much better than online. Thanks HMV!
March 18, 2024
Reply from hmv (UK) - Bath
Hi Dionne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bath
Hi Sara
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still awaiting confirmation that the…
Still awaiting confirmation that the order is ready - far too long to wait
Thank you for the response
March 4, 2024
Reply from hmv (UK) - Bath
Hi John
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can confirm your order is now ready to collect in store. Regards
Very quick delivery and E mails to keep…
Very quick delivery and E mails to keep me updated
February 4, 2024
Reply from hmv (UK) - Bath
Hi Laraine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV get what you want.
Finding the right DVD and International Section is very useful too. VIVAT BATH HMV !
January 31, 2024
Reply from hmv (UK) - Bath
Hi matthew
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great reliable service
Speedy delivery, convenient click & collect service. Item arrived packaged well with no issues and the staff were very friendly.
January 31, 2024
Reply from hmv (UK) - Bath
Hi Harry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The person who served me was so polite…
The person who served me was so polite and helpful.
January 28, 2024
Reply from hmv (UK) - Bath
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bath
Hi Keith
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bath
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good updates on progress of order.
January 23, 2024
Reply from hmv (UK) - Bath
Hello Gerald
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Easy to order and collect.
January 17, 2024
Reply from hmv (UK) - Bath
Hi Irene
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bath
Hi Roger
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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