I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... See more
Company replied
Location
Switch location17/18 Milsom Street, BA1 1DB Bath, GB
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See what reviewers are saying
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... See more
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I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... See more
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On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... See more
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Company details
About hmv (UK) - Bath
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
17/18 Milsom Street, BA1 1DB, Bath, United Kingdom
4.8
Excellent
188 reviews
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Cancelled my order and gave a reason…
Cancelled my order and gave a reason for faulty item.
Cd i ordered is now£10 more to buy.
They should have honoured my order as i had paid in full.
Please can you contact me and try to resolve this.
Some sort of compensation would be good.
January 20, 2024
Reply from hmv (UK) - Bath
Hi Spencer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Great service thanks
January 15, 2024
Reply from hmv (UK) - Bath
Hi adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always friendly service from HMV and…
Always friendly service from HMV and great Record selection. Thanks
January 14, 2024
Reply from hmv (UK) - Bath
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick, Efficient service
Quick, efficient and easy website to search for your interests. The item was delivered as requested, on time and in excellent condition.
Thank you
January 4, 2024
Reply from hmv (UK) - Bath
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and big bag
December 26, 2023
Reply from hmv (UK) - Bath
Hi Gus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bath
Hi John,
Thank you for sharing your experience at the Bath store. We pride ourselves on the range and variety of items that we offer our customers so we’re delighted to hear you were able to find what you were looking for.
We constantly review and refresh the items we have available so we look forward to offering you even more choice soon! :-)
Very helpful staff in the Bath shop 👌
December 25, 2023
Reply from hmv (UK) - Bath
Hello Andrea
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bath
Hi Jane,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were very helpful
The staff were very helpful, & managed to order in what I was looking for.
December 22, 2023
Reply from hmv (UK) - Bath
Hello Lindsey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Just how quick delivery was for my dvd
December 22, 2023
Reply from hmv (UK) - Bath
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quick and easy
The assistant was polite and very helpful in his help to find the item I required and as it was out of stock, he then ordered it on line for me there and then for myself to collect from your store
December 14, 2023
Reply from hmv (UK) - Bath
Hi steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bath
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
DVD box set and CDs
Ordered a box set of DVDs along with a CD. Both arrived well packaged (without too much wastage) and in good time. The box set was the same price as Amazon and I much prefer supporting HMV. I also love visiting the store in Bath. I would, as always, recommend HMV.
December 14, 2023
Reply from hmv (UK) - Bath
Hi Fiona
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good and professional
When I ordered my cv , good staff to look after me . Perfect
December 6, 2023
Reply from hmv (UK) - Bath
Hi Pierre
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Helpful staff, confirmed the DVD I was looking for wasn't in store, but it was available on line and ordered in for collection.
November 23, 2023
Reply from hmv (UK) - Bath
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bath
Hi Matt
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
December 6, 2023
Reply from hmv (UK) - Bath
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was very pleased with my order from…
I was very pleased with my order from hmv, ordered on line, web site easy to use, payments easy, free postage, lots of emails at all the stages, arrived on time by royal mail.
December 3, 2023
Reply from hmv (UK) - Bath
Hi Juliette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was fine!
November 29, 2023
Reply from hmv (UK) - Bath
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful wiv everything
November 24, 2023
Reply from hmv (UK) - Bath
Hi Antony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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