We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff... See more
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Location
Switch locationMSU2A, Bullring, B5 4BE Birmingham, GB
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See what reviewers are saying
Seeking a Tai Chi dvd, Tom in the Birmingham branch was helpful and organised my purchase swiftly. He was professional and demonstrated patience when I explained I was in Birmingham on a trip from... See more
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Attended an artist album release signing at Birmingham Bullring. It was super easy to collect my pre-order and queue up for the signing. Made another purchase after and the young female colleague on t... See more
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The gentleman in the Birmingham store looked up availability when not in store and checked the cost benefit against individual series. He explained it would be four to five days and they could hold it... See more
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Company details
About hmv (UK) - Birmingham Bullring
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
MSU2A, Bullring, B5 4BE, Birmingham, United Kingdom
4.7
Excellent
317 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Tom was great and t-shirt I ordered was…
Tom was great and t-shirt I ordered was good size took 2weeks but was ok
December 14, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Birmingham Bullring
Hi Amber
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Delivery was quick and efficient.
Delivery was quick and efficient.The product arrived in perfect condition
December 5, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi Trish
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Birmingham Bullring
Hi Justyna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I had a great experience in store
I had a great experience in store, purchasing the 4K Disc which I pre ordered a few months ago. I had a good interaction with the till operator too.
December 4, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My item packaging arrived damaged and…
My item packaging arrived damaged and ripped this was a gift and I am very angry and disappointed by this!
December 4, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi Jade
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Great purchase
Great purchase, swiftly dispatched and received in time for Thanksgiving even with the floods in Bradford on Avon!
November 27, 2024
Reply from hmv (UK) - Birmingham Bullring
Hello Anne,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Birmingham Bullring
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Pre-order expierence.
I have recently pre-ordered Beetlejuice Beetlejuice so I can have it ready for my brothers Christmas present, as soon as I receive the item, I was able to check if it passes the quality part as well. (It did)
So thanks to you, HMV, you made it easier for me to make Christmas shopping easier and less of a hassle, thanks.
And please note that I pre-ordered it online from the HMV website and they used Royal Mail to deliver the DVD.
November 9, 2024
Unprompted review
Reply from hmv (UK) - Birmingham Bullring
Hi Zach
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff who served us was really friendly…
Staff who served us was really friendly and welcoming...
November 30, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi Ishraq
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and friendly
The assistant was very helpful and friendly and a fellow Beatles fan! Very pleased to have such good customer service and the ordering system is very straightforward.
November 22, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi Nicholas,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good knowledge is excellent and…
Very good knowledge is excellent and got my delivery on exact date
November 21, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
First Class Service
Headphones were ordered on Sunday and they arrived less than 48 hours afterwards with free delivery. HMV provide a very good service which I would be happy to recommend to any prospective buyer.
November 12, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi Jeremy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Birmingham Bullring
Hello Katharine,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Not impressed
Seemed very disorganised & staff dealing with the signing were unhelpful & abrupt.
November 12, 2024
Reply from hmv (UK) - Birmingham Bullring
Hello Sian
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
One happy little old lady
Love the meet and greet opportunities met some great stars also my tean heartthrob so dreams do come true just security rushes you a bit to quick
November 12, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi MRE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Birmingham Bullring
Hi Carole
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I enjoyed every minute of it and it…
I enjoyed every minute of it and it fabulous that we were all able to stand in the que as we were all friend who meet up at different times for Michael and Alfie event and we were able to other things signed to . Thank you to everyone
November 12, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi Ralph
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ball and Boe CD signing
Very easy to collect my order, event very well managed. Staff very friendly and helpful
November 12, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Meet and greet album signing in…
Meet and greet album signing in Birmingham was so well organised and staff very friendly and helpful
November 12, 2024
Reply from hmv (UK) - Birmingham Bullring
Hi Joanne,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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