hmv (UK) - Birmingham Bullring Reviews 

317
TrustScore 4.5 out of 5

4.7

MSU2A, Bullring, B5 4BE Birmingham, GB


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Rated 5 out of 5 stars

We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff... See more

Company replied

Rated 5 out of 5 stars

Seeking a Tai Chi dvd, Tom in the Birmingham branch was helpful and organised my purchase swiftly. He was professional and demonstrated patience when I explained I was in Birmingham on a trip from... See more

Company replied

Rated 5 out of 5 stars

The gentleman in the Birmingham store looked up availability when not in store and checked the cost benefit against individual series. He explained it would be four to five days and they could hold it... See more

Company replied

Rated 5 out of 5 stars

Attended an artist album release signing at Birmingham Bullring. It was super easy to collect my pre-order and queue up for the signing. Made another purchase after and the young female colleague on t... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Birmingham Bullring

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • MSU2A, Bullring, B5 4BE, Birmingham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

317 reviews

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4-star
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1-star

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4.7

All reviews

(317)

31,629 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick an friendly service in store
Quick delivery - just what i wanted

January 5, 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Ken

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Ordered the same order twice by…

Ordered the same order twice by mistake, was quickly sorted and refunded excellent delivery time ,great service by HMV !

December 31, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi LESLEY

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 4 out of 5 stars

On line order collection

An extremely helpful young man helped me with collection of an F1 calender item ordered on line and delivered to Birmingham Bullring store.
He was just inside the main door. I asked him where I needed to collect the item from as I hadn't visited the store before. He not only took me to the relevant area, found my parcel and checked it out to me, he had very pleasant manner. I am only sorry that I didn't think to make a mental note of his name

December 16, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Hanora

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Super easy to order

Super easy to order, great prices and it was a joy to actually visit a physical store.to pick up my music.

December 17, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hello customer

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff , found what I wanted and also put an order in for a later item

December 14, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hello Miss

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

it took a while for my online orders to…

it took a while for my online orders to be delivered in store,
but collection was very smooth and Rob was exceptionally helpful.

December 9, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Jane

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Good

As expected

December 16, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Anynomous

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service in shop.

Great service in shop.
Pre order fully explained & pleasant sales assistant. Order received as advised.

December 10, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Stephanie

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon in hmv Birmingham Bullring :-)

Rated 5 out of 5 stars

The best shop and costumer service

Shop's atmosphere

December 5, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Mehran

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 4 out of 5 stars

Simple and easy

Simple and easy

December 3, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hello Lozzio

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Rated 5 out of 5 stars

It was a gift and it’s was delivered in…

It was a gift and it’s was delivered in good protective package. Good price.

November 25, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Sharon

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Great service, even received my parcel on tje day of release

December 1, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Tim

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Pink hair lady!

Lovely lady at the till!

November 23, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Emily

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

HMV…

Excellent place for DVD's AND BLU-RAY'S, vinyl, how much more 💯👍

November 18, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Nick

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Extremely helpful staff member recommended

Extremely helpful staff member helped me to find what I was after( even though the HMV system said it was in store stock it had ran out and helped me to purchase it by going to the counter and buying it through the online system and was delivered 2 days later). Strongly recommend this store and staff member.

November 10, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Alex

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

I like the friendly staff always…

I like the friendly staff always helpful and ready to find something for you going in-store always feels a better shopping experience with the purchase in your hand

November 7, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Terry

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Birmingham HMV ⭐️⭐️⭐️⭐️⭐️

Always a pleasure to shop at the Birmingham HMV store 😀. Staff always polite and professional. ⭐️⭐️⭐️⭐️⭐️

November 1, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Stuart

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service easy to order

Great service easy to order

October 31, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hello Jane

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Service was extremely efficient from…

Service was extremely efficient from ordering on line which gave me a good choice of items with an easy to use website,to collection from store where people were helpful and polite.The store was without a queue which meant I did not need to wait around.The shop staff were able to locate and dispense items quickly.

October 28, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Jules

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Easy from start to finish

Easy from start to finish
Staff at hmv Birmingham Bullring were friendly, polite and professional
Would definitely recommend

October 24, 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Mary

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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