I visited The Vault in Birmingham to see Jayler play. It was easy to order online. Not too many communications from you afterwards, just enough. Collected my vinyl and wristband and thoroughly enjoyed... See more
Company replied
Location
Switch location31 Dale End, The Vault, B4 7LN Birmingham, GB
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See what reviewers are saying
We visited the store to see and hear MIKA talking about his new music. Checked out the venue early afternoon and were served by Beth who issued wristbands, the CDs and checked our tickets quickly and... See more
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Attended the Jack Savoretti event yesterday and although I really enjoyed his performance, I thought the organisation for the signing was poor. Lots of people from right at the back pushed in front an... See more
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Really efficient service. Pre ordered a vinyl and went to watch a gig in store, all went smoothly, great staff and security, great event, vinyl labelled and waiting. Thank you! 😃
Company replied
Company details
About hmv (UK) - Birmingham Vault
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
31 Dale End, The Vault, B4 7LN, Birmingham, United Kingdom
4.7
Excellent
530 reviews
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Reply from hmv (UK) - Birmingham Vault
Hi Josh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great. Thanks HMV
Really efficient service. Pre ordered a vinyl and went to watch a gig in store, all went smoothly, great staff and security, great event, vinyl labelled and waiting. Thank you! 😃
July 19, 2026
Reply from hmv (UK) - Birmingham Vault
Hi Seb
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy shopper
The time from ordering and delivery was very short the whole process was impeccable a real first class experience.
July 23, 2026
Reply from hmv (UK) - Birmingham Vault
Hi tom
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from HMV
July 23, 2026
Reply from hmv (UK) - Birmingham Vault
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent experience again
Excellent set up for the signing once again! Staff as always very helpful and accommodating
Had a great time thank you😁
July 19, 2026
Reply from hmv (UK) - Birmingham Vault
Hi H
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I LOVE DECEMBER 10
July 14, 2026
Reply from hmv (UK) - Birmingham Vault
Hi Elliemae
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv brilliance
Order was easy, service is fantastic, & delivery service was on time as always. Couldn't be happier with my purchases from them.
July 17, 2026
Reply from hmv (UK) - Birmingham Vault
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still pleased with the first class…
Still pleased with the first class service from HMV. All items received in mint condition from CD's to T-shirts😊⭐️⭐️⭐️⭐️⭐️
July 16, 2026
Reply from hmv (UK) - Birmingham Vault
Hi Gillian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Picked up my cd with no postage…
Picked up my cd with no postage charges. Very pleased with the service
July 7, 2026
Reply from hmv (UK) - Birmingham Vault
Hi Roger
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Birmingham Vault
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Birmingham Vault
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Melrose Avenue signing
The store is in a great location, easily accessible. The staff in store were great when we spoke with them and had questions. Would definitely come to an event here again.
July 1, 2026
Reply from hmv (UK) - Birmingham Vault
Hi Marianne,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
June 15, 2026
Reply from hmv (UK) - Birmingham Vault
Hi MARK
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The service was excellent
The service was excellent, was kept informed at every step of the sale. It all worked a dream.
June 27, 2026
Reply from hmv (UK) - Birmingham Vault
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and was kept informed of…
Easy to order and was kept informed of delivery
CD was packaged well too.
June 25, 2026
Reply from hmv (UK) - Birmingham Vault
Hello Mrs Gregory,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Thankful local store.
Hassle-free order and delivery.
all A-OK.
Knowledgeable and *polite* Staff.
Most appreciated.
June 20, 2026
Reply from hmv (UK) - Birmingham Vault
Hi Donald,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Disney lorcana event
Went to the disney lorcana trade event, and it was amazing super friendly staff and people there.
June 22, 2026
Reply from hmv (UK) - Birmingham Vault
Hi Cal
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Did exactly what they said they would
Did exactly what they said they would, no fuss, on time...thank you.
June 22, 2026
Reply from hmv (UK) - Birmingham Vault
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dea Matrona CD launch gig at the…
Dea Matrona CD launch gig at the Birmingham Vaults. My pre ordered CD arrived on the due date and the Dea Matrona live show and meet n' greet was well organised and the HMV staff were polite and helpful.
June 9, 2026
Reply from hmv (UK) - Birmingham Vault
Hi Denis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
job done...
June 11, 2026
Reply from hmv (UK) - Birmingham Vault
Hi J
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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