Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... See more
Company replied
Location
Switch locationUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
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See what reviewers are saying
My Stranger Things Blu ray box set arrived in mint condition and I am very happy with that.
Company replied
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... See more
Company replied
The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... See more
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Company details
About hmv (UK) - Brighton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, United Kingdom
4.8
Excellent
334 reviews
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Reply from hmv (UK) - Brighton
Hi Georgia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My Stranger Things Blu ray box set…
My Stranger Things Blu ray box set arrived in mint condition and I am very happy with that.
August 4, 2026
Reply from hmv (UK) - Brighton
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
efficient delivery with delivery being…
efficient delivery with delivery being made safely
July 27, 2026
Reply from hmv (UK) - Brighton
Hi phoebe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Brighton
Hi Scott
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wanted to purchase item in store.
Wanted to purchase item in store.
Lack of support when asked about any available sizes of the shirt in the back (for my wife).
So I had to order online.
Would have purchased andditional items, including more shirts but they seem to be WAY overpriced.
This might be a one-off experience for me.
July 22, 2026
Reply from hmv (UK) - Brighton
Hello Shawn
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Reply from hmv (UK) - Brighton
Hello Patricia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I found the staff very kind and…
I found the staff very kind and helpful, it made ordering a DVD much easier for me.
I will be using this service again
July 15, 2026
Reply from hmv (UK) - Brighton
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I wanted a particular t shirt for my…
I wanted a particular t shirt for my granddaughters birthday but the Brighton store (where I was on holiday) didn't have the size so the member of staff arranged for one to be delivered free of charge to the Bradford store for me to collect on my return home, excellent customer service from all concerned, thank you and my granddaughter loves her Stranger Things t shirt.
June 27, 2026
Reply from hmv (UK) - Brighton
Hi Sue,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear that your granddaughter loves her Stranger Things t-shirt.
Hope to see you again soon :-)
Swift delivery, great Customer Service
Click and Collect order arrived in my local HMV very quickly, and the sales assistant was very friendly.
June 25, 2026
Reply from hmv (UK) - Brighton
Hi Jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service as usual
Great service as usual. I believe the item offered great value for money
June 26, 2026
Reply from hmv (UK) - Brighton
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good service when i ordered in…
Very good service when i ordered in store and was kept up to date with emails until my order arrived which was within one week fantastic service will always use this service again well done
June 27, 2026
Reply from hmv (UK) - Brighton
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was told of a release date for a DVD
I was told of a release date for a DVD, I thought I would have to wait a day or two for process, but no, I received a pick up message for the same day.
Brilliant
June 19, 2026
Reply from hmv (UK) - Brighton
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre-order from HMV!
I placed a pre-order and collected in store. Arrived on time, as expected. Seamless transaction!
June 10, 2026
Reply from hmv (UK) - Brighton
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were extremely helpful in…
The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notified when it was going to be despatched and then when I could collect from the store which is exactly what transpired
May 28, 2026
Reply from hmv (UK) - Brighton
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff who are great at…
Friendly helpful staff who are great at their job
May 8, 2026
Reply from hmv (UK) - Brighton
Hi roger
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Brighton
Hello Gary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Back To Jungle Vol. 2
The order of the album I bought got to the store the next day super fast delivery and the staff at the HMV I went into in Brighton are so friendly and helpful
May 4, 2026
Reply from hmv (UK) - Brighton
Hi ROBERT
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
April 16, 2026
Reply from hmv (UK) - Brighton
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Brighton
Hi KP
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Brighton
Hi Justin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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