I found the service from HMV very prompt and precise with my purchase. I orded it on the 9th August and it was ready to collect on 14th August which was excellent. The emails i got from the store were... See more
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Location
Switch location24 / 26 Broadmead, BS1 3HA Bristol, GB
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See what reviewers are saying
HMV has always been there, long after VirginMegaStore, or Tower Records, & they have served me brilliantly for 40 years: now i can't get out as much, they always deliver pre-orders, or new orders on t... See more
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You have to love HMV. They may not have the credibility associated with a couple of their less mainstream rivals, but they've managed to keep on doing what they do well for so long now that to me at... See more
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Hmv bristol city centre store has a excelent aray of movies etc. The way the store helped me order the new mortal kombat 2 on dvd before it was released earlier this week was amazing they done a aw... See more
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Company details
About hmv (UK) - Bristol Broadmead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
24 / 26 Broadmead, BS1 3HA, Bristol, United Kingdom
4.7
Excellent
302 reviews
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Reply from hmv (UK) - Bristol Broadmead
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi CALDER
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Top notch in store and online
Both in store and online they always have what I want. Staff are engaging. Easy to browse and buy either way too. Competative prices. I appreciate that they use Royal Mail delivery too.
March 21, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
slow delivery
Took ages for in store delivery, when it says in stock on website, so very slow
March 16, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Patrick,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
5 stars easy
March 12, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Got what I wanted at a reasonable price
March 10, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Fabian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff that looked after me couldn’t…
The staff that looked after me couldn’t be nicer as I had a problem with faulty record player 1class treatment
February 26, 2024
Unprompted review
Reply from hmv (UK) - Bristol Broadmead
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great evening with Rachel
Had a lovely evening listening to Rachel. Really easy process for getting wrist bands. Thank you
February 26, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Bryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Carol,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fast delivery of my order
Fast delivery of my order, well packaged and in perfect condition
February 18, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi RJ,
Thanks so much for leaving us a 5 star review for your Click and Collect experience at our hmv Bristol Broadmead store - we’re thrilled!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service.
Clarity of web site for ordering, excellent customer service in store.
February 14, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
great to order from and delivery was…
great to order from and delivery was really good
January 24, 2024
Reply from hmv (UK) - Bristol Broadmead
Hello
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Incomplete order
Ordered seasons 2 and 3 dvds of yellowstone. Season 3 collected OK, no update on outstanding dvd
December 21, 2023
Reply from hmv (UK) - Bristol Broadmead
Hi Alun
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
I've requested a CD twice now within…
I've requested a CD twice now within two weeks, staff from requesting the CD'S were very helpful in ordering this for me (as you don't stock in your store) to coming back to collect, both time's very nice staff and friendly also helpful in looking to see other CD's from theBand that I like to listen to 😃
December 29, 2023
Reply from hmv (UK) - Bristol Broadmead
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
December 22, 2023
Reply from hmv (UK) - Bristol Broadmead
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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