Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... See more
Company replied
Location
Switch locationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... See more
Company replied
The dvd box set I purchased from the Bromley store website I really wanted it so badly and I received it from the store. Very nice and accommodating staff
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Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... See more
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Company details
About hmv (UK) - Bromley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
4.7
Excellent
284 reviews
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Reply from hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi Saima
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi Mick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff so helpful
Staff helpful found items I was looking for .
Plus looked up items & was Abel to order items
I wanted. Thanks to all staff .
November 23, 2025
Reply from hmv (UK) - Bromley
Hi Kay,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi Ken
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service order on Monday was…
Great service order on Monday was delivered to my flat on Wednesday a day earlier than expected so well please
November 17, 2025
Reply from hmv (UK) - Bromley
Hi Robert,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
latest rolling stones reissue.
latest rolling stones reissue.
wasn't left waiting outside my front door any time of the day or night. it was waiting safe and sound for collection at my local HMV. beat that.
November 19, 2025
Reply from hmv (UK) - Bromley
Hi there!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered and click and collect was very…
Ordered and click and collect was very quick
November 16, 2025
Reply from hmv (UK) - Bromley
Hello Sharron
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The gentleman we dealt with went out of…
The gentleman we dealt with went out of his way to help us.
November 5, 2025
Reply from hmv (UK) - Bromley
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
BROMLEY HMV
Easy to place order in store with friendly helpful staff. Fast delivery x
October 21, 2025
Reply from hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to buy on line
Easy to buy on line , could do better in sending emails as to status of delivery. Overall a good experience.
October 23, 2025
Reply from hmv (UK) - Bromley
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon! We appreciate your feedback.
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi Clayton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
On collection of my c d staff were very quick & polite
On collection of my c d staff were efficient
October 22, 2025
Reply from hmv (UK) - Bromley
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and professional which has…
Friendly and professional which has always been the case in all the years I've been going in there.
October 20, 2025
Reply from hmv (UK) - Bromley
Hi Andy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I made a mistake and purchased the…
I made a mistake and purchased the wrong video and they corrected that without fuss. Made my day
October 13, 2025
Reply from hmv (UK) - Bromley
Hi MN
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pretty painless experience ordering…
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in store. The only downside is that it cost me more money picking up in store as I bought additional vinyl albums that were on sale that I spotted. Nevermind.
October 5, 2025
Reply from hmv (UK) - Bromley
Hi Raye,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hello Mr Sean,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very good and good customer service
Very good and good customer service. An very efficient.
September 10, 2025
Reply from hmv (UK) - Bromley
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very easy and straightforward…
Very easy and straightforward made better by having helpful friendly staff
September 3, 2025
Reply from hmv (UK) - Bromley
Hi gavin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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