Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... See more
Company replied
Location
Switch locationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... See more
Company replied
The dvd box set I purchased from the Bromley store website I really wanted it so badly and I received it from the store. Very nice and accommodating staff
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Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... See more
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Company details
About hmv (UK) - Bromley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
4.7
Excellent
284 reviews
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Very fast serviceFast delivery and good contact via email
Fast delivery and good contact via email
March 31, 2025
Reply from hmv (UK) - Bromley
Hi Bonnie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered Cd album to store
Ordered Cd album to store , very quick delivery to store excellent service and friendly staff.
March 26, 2025
Reply from hmv (UK) - Bromley
Hi Sean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had to order a dvd as well as buy two…
I had to order a dvd as well as buy two that were in store. The assistant offered to order in for me (I did not know this was a service you offered) it came quickly and I got an email when it was ready for collection
March 9, 2025
Reply from hmv (UK) - Bromley
Hi Jenny
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Still haven't received my package but…
Still haven't received my package but it's not the companies fault they are so kind.
March 9, 2025
Reply from hmv (UK) - Bromley
Hi Victor
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Simple
It was nice and simple to order and just sit back and wait to get my reminder to pickup
Thanks
March 6, 2025
Reply from hmv (UK) - Bromley
Hello Louis
Thanks for taking the time to leave us a 3 star review!
We hope to earn those last stars from you soon ;-)
Very helpful in finding the right DVD…
Very helpful in finding the right DVD collection and placing order for next day delivery.
March 1, 2025
Reply from hmv (UK) - Bromley
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
all good help and delivery
March 4, 2025
Reply from hmv (UK) - Bromley
Hi Jackie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I FOUND THE STAFF VERY HELPFUL AND THE…
I FOUND THE STAFF VERY HELPFUL AND THE ORDER CAME VERY QUICKLEY.
.
February 26, 2025
Reply from hmv (UK) - Bromley
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service from the team in…
Great customer service from the team in the shop
February 26, 2025
Reply from hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
BETH
VERY HELPFUL WITH LETTING PEOPLE KNOW WHEN THERE ORDER REDLLY TO BE DELIVERED
February 26, 2025
Reply from hmv (UK) - Bromley
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Replacement DVD obtained in store…
Replacement DVD obtained in store within the specified timescale. Unfortunately, the replacement was also faulty but was readily exchanged for a different DVD on 22nd February.
Excellent service from all staff who attended me on my visits.
February 13, 2025
Reply from hmv (UK) - Bromley
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hi HMV
Hi HMV! It was & always has been a pleasure to use your stores. The gentleman in the Bromley store was polite, efficient & helpful - that's refreshing these days.
The products are all good, I had to order a couple of things but that went smoothly too.
My reason for 4 stars as opposed to 5 is due to looking at some Beatles albums (cd) The prices of these were extremely high, £28 on average. I was going to buy the White album but not at that price. All the other cd's & dvd's were reasonably priced.
Still great stores, great company, will always recommend.
Sincerely, Spencer Kissack.
February 16, 2025
Reply from hmv (UK) - Bromley
Hi author
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Helpful pleasant staff
February 9, 2025
Reply from hmv (UK) - Bromley
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Just really satisfied with the speed…
Just really satisfied with the speed and quality of service
February 5, 2025
Reply from hmv (UK) - Bromley
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff
Great staff! Looked in different places to obtain what I needed…. So glad I asked😁
February 4, 2025
Reply from hmv (UK) - Bromley
Hi Mary
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bromley store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hello Robert.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very fast delivery and dispatch time
Very fast delivery and dispatch time. Item received in excellent condition and safely packaged.
January 19, 2025
Reply from hmv (UK) - Bromley
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi Michele
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Another site let me down on a Christmas…
Another site let me down on a Christmas present for my Niece, on the off chance I looked on HMV and they had the album I was looking for. So near to Christmas they sent me the record in time and now they will be the first place I look
December 30, 2024
Reply from hmv (UK) - Bromley
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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